Thackeray House Care Home in Croydon

At Thackeray House Care Home, we provide first-class 24-hour nursing care and palliative care for older people as well as offering the opportunity for short-term respite stays, perhaps for convalescence after an operation or to give a family member a break from caring for a loved one.

Our nursing home is a small, purpose-built residential care home in Croydon, set in compact but beautifully maintained gardens, with excellent transport links to London and surrounding areas via train, bus and tram. There is a pleasant conservatory overlooking the rear garden and the home is a short walk from Croydon centre.

Personal profiles drawn up with the person concerned and relatives, provide the basis for individualised elderly care, treatment and support. They ensure that Thackeray House tailors activities, diet and medical care to particular needs.

Thackeray House welcomes visitors – we like people to drop into see what we can provide.

Please click here to have a look at our latest inspection report. 

Life at Thackeray House Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

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Our team

The team who work at Thackeray House demonstrate on a daily basis commitment to residents and their aim to provide consistent, high quality care, alongside, excellent hospitality, activities, administration and maintenance services. On admission, the Maintenance Manager will be available to assist newcomers in personalising rooms by placing furniture in chosen areas and hanging pictures. The Activities Coordinator will spend time learning about interests and hobbies, which we aim to integrate into the weekly activity programmes. The administration team will assist residents and families with any queries, and the housekeeping team ensure that clothes are all laundered well and rooms are kept clean and tidy. The catering team are always keen to find out about favourite meals and produce wonderful food for home events. Our main concerns are to ensure each resident experiences a good quality of life and that each individual's needs are met.

Thackeray House Care Home in Croydon

Felicity Motcho

General Manager

Hi, my name is Felicity and I am the General Manager here at Thackeray House. Welcome to our website!

I have over 20 years’ experience in the care and housing sector. I am passionate about leading care and housing within the industry and I take pride in all I have implemented and achieved in my 20 years plus working in this area.

Furthermore, I worked as Head of Care and Housing for over 10 years in my last role and I was part of the senior executive management team. Ultimately, I was the Registered Manager for the Nursing Home and Domiciliary Home Care Services and I managed all of the sheltered housing stock and lease-hold properties. I also managed senior level staff, from managers to nurses. 

My main focuses here at Thackeray House are to put residents first, raise staff morale and ensure that the home is well lead.

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Our care

The Thackeray House nursing and care team provide individualised, person-centred care for older people who are unable to remain at home or who require experienced end of life support. Each individual is assessed prior to admission to ensure the team have the skills and knowledge to meet specific care needs. Residents and families' comments or suggestions are encouraged during the development of proposed care plans and at regular reviews. This enables the team to plan and implement our services based on the individual requirements of each resident, and maintaining a high level of independence is always something that we strive towards. In our latest CQC inspection, 'Care' was rated as ‘Good,’ and for the past two years, we have won a placing in the ‘Top Twenty London Homes’ on

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Amazing Food

Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition


  • En-suite rooms
  • Pet-friendly
  • Step-free access
  • Hairdressing salon


  • Activity room
  • Flexible mealtimes
  • Laundry
  • Landscaped gardens


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Lift


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
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What people say about us


15 August 2018

View the report

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 020 3811 1325

New care enquiry phone lines are open 8am-8pm

All other calls 020 8649 8800

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Find us

58 Addiscombe Road Croydon CR0 5PH Get directions