Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Ken Bishop

General Manager

Hi, my name is Ken, and I am the General Manager here at White Lodge. Welcome to our website!

I have had a wealth of experience in my varied career, having come from a military background; I previously worked as a Royal Navy diver and medic before leaving in 1995 to work for the NHS.

It is important to me that those in my care live happy and fulfilling lives whilst maintaining control and having the ability to choose the care and support they receive.

I am privileged to be able to make a difference to people's lives every day. If I am assured that residents and their loved ones are happy with the care they are receiving, then I know I am doing my job right.

Care homes and elderly care from Barchester Healthcare

Marius Cris

Clinical Lead

Marius joined White Lodge in 2015 as a General Nurse. He has made great progress and advanced to the role of Clinical lead in just a short time. He is a valued member of the senior team.

Care homes and elderly care from Barchester Healthcare

Rose Hoy

Unit Manager

I have been nursing since I was 17 years old. I really enjoy my job, which I find both rewarding and a pleasure, especially when the residents recognise you and smile, when you walk into the room. I have been in this country for the past 28 years and have enjoyed every minute of it. I am a compassionate and understanding person, who only has the residents best interests at heart. I like making a difference to their lives for the better.

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Care homes and elderly care from Barchester Healthcare

Tilly Mwakatuma

Unit Lead - Memory Lane

I have worked with Barchester for ten years, but have only been at White Lodge since April 2016, where I was promoted to the Unit Lead for Memory Lane. I find it very rewarding working in Memory Lane with people who have different types of dementia and supporting their families. I feel very honoured to be part of a supportive team, as we all know that it can be very stressful at times but also very rewarding. I do encourage my team to be as supportive and understanding as possible towards the residents families due to the fact there are many emotional factors which play a massive part of this element.

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Care homes and elderly care from Barchester Healthcare

Victoria Sheppard


I have worked for Barchester since 2008. I started my career here as a part-time Carer. In 2013, I joined the housekeeping team and, in July 2014, I transferred to Hunters, our sister home in Cirencester, as an Activities Assistant for 3 days of the week and a Receptionist for 2 days.

In April 2017, I became the Administrator at Hunters and then transferred back to White Lodge in November 2017 after a vacancy arose – and it feels like I have come home.

I love this home and I am very proud of what I have achieved with the help of Barchester.

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Care homes and elderly care from Barchester Healthcare

Hazel Sharratt

Receptionist/Admin Assistant

I started at White Lodge as an Activities Co-ordinator/Carer in December 2014, I then went on to do my current role as the homes Receptionist/Admin Assistant, a role I have done since July 2015. I enjoy my job immensely as I get to meet all residents and their families as well as visitors from all walks of life. My role is front of house, meeting and greeting visitors, and showing round prospective clients and their families. I also like getting involved with any events which are going on within the home. I am a naturally happy cheerful person.

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Care homes and elderly care from Barchester Healthcare

Pradeep Rajput

Head Chef

I am an award winning chef with a background in 5 star deluxe hotels and luxury cruise ships. I am a proactive leader with extensive hospitality and motivational skills with an outstanding track record, managing of developing key-skills of cooking. My team members are passionate about providing a wholesome and appetizing diet. The team always aim to accommodate the diverse needs of our residents.

I am a very committed member of the management team and am always looking for ways to enhance the residence meal-time experience at White Lodge. I was also a divisonal winner at this years Barchester Care Awards for Chef of the Year.

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Care homes and elderly care from Barchester Healthcare

Nigel Kidd

Maintenance Manager

Nigel has been with Barchester since 2008 and was presented with his 10 year Long Service Award in 2018. He started at White Lodge as an assistant in 2016 and worked his way up to management. He enjoys his role and has a great rapport with residents and loved ones. He has a passion for classic cars and brings them in on a regular basis to show to residents.

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Care homes and elderly care from Barchester Healthcare

Julia MacConnachie

Head of Housekeeping

Julia has been with Barchester since 2015 and is very proud of her work – and so are we! She goes above and beyond her role to ensure all residents and relatives are comfortable and happy.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01666 718 341

New care enquiry phone lines are open 8am - 8pm

All other calls 01666 860 381

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