Could i please as you to pass on my heartfelt thanks to all members of staff who cared for my Mum during her time at White Lodge.
I chose White Lodge after visiting several other care homes whilst seeking a place for Mum, and my initial impression was that White Lodge was far superior in terms of friendliness, facilities, cleanliness and the standards of care.
Over the period of Mum's stay that impression was wholly confirmed and I felt entirely reassured she was benefiting from the best possible attention in a comfortable and welcoming environment. Mum regularly referred to White Lodge as home and clearly felt at ease with you.
Although it is invidious to single out any one person, when all of your team have been so supportive and conscientious, I would particularly like to mention Tina, whose constant cheerfulness did so much to keep Mum's spirits high.