Reviews for Cheshire Grange Care Home

"My Nan is cared for excellently in every way. We could not ask for a better service. Staff are lovely, there's always someone there to help, and getting in contact over the phone if something is wrong."

"The staff are second to none. Always kind, helpful, understanding and endlessly patient. When entering the nursing home it is clean and fragrant but sometimes there is an odour in the corridors and I think a room spray in the corridors may be a help. My mother is self-funding and it's frighteningly expensive."

"Extremely high standards, excellent communications. The first thing I noticed was how clean it was, it actually smelled clean when I entered, always a good sign. My mother was treated with the highest regard and greatest of care. I have nothing to report. A great place to place a loved one."

I visit Cheshire Grange monthy and always have a wonderful time, the staff and residents all form a really pleasant community and everyone is so polite and hospitable! Definitely a 5*!

"The manager manages the home very professionally. The head of nursing and the whole team across the services were amazing and everyone showed great compassion. We were worried about choosing the right home and this one shone out above all others. Many of the residents' relatives feel the same way as all of the staff are friendly, caring and nothing is too much trouble."

"My mother moved into Cheshire Grange in July 2023 following a fall. The care that she has received in the last 12 months has been outstanding. The staff and management are so nice and caring with her. She has a lovely, spacious room overlooking the garden, and she enjoys being at Cheshire Grange. The food and drink on offer are excellent, and there are many activities for her to be involved in."

Mum receives excellent care at the Cheshire Grange Care Home. The lovely care staff are thoughtful, kind and patient. The nurses are ready to deal with the slightest ailment right through to much more serious conditions. The entertainment staff are busy keeping the residents happy with afternoon entertainment and dropping by the residents rooms for a friendly word. There are delightful hostesses to deliver regular hot drinks and distribute food at meal times, lovely staff on reception and the excellent caretaker fixes every kind of problem (including Mum’s wheelchair!) I am delighted that Mum is in such good hands.

"My mum came to Cheshire Grange having spent eight weeks in hospital. Mum never mentions going home as this is her home. She is comfortable and content. The design of the building is superb, with easy access doors, a welcoming area in the cafe, wide corridors, a relaxing lounge and a garden to reflect upon your visit. The staff here are truly amazing, friendly, compassionate and joyful. Mum is exceptionally well cared for, with attention to her every need. I always look forward to visiting my mum, and whatever the future brings, I feel totally supported."

"Excellent throughout, although more care/training is required concerning recharging and use of hearing aids. Two have been "lost" over the last 9 months or so and at £1800.00 each this is no small consideration."

"My sister has been in the brilliant care of the staff at Cheshire Grange for approximately six years. She has a neurological condition and has difficulty communicating with her carers and the medical staff. Despite this, the staff have been superb in ensuring that she enjoys the best possible care and that her needs are constantly monitored, assessed and immediately dealt with. I cannot praise the staff too highly and the facilities are second to none. A massive thank you to the manager and all her brilliant staff at Cheshire Grange."

As an entertainer 🎷 I visit lots of care homes, and work alongside some lovely activity leaders, but not once have I felt the need to write a review and get the staff recognised. I can honestly say I have never worked alongside two more energetic, enthusiastic and totally committed activity ladies. Jo Eland and Sophia Potts are an absolute credit to your company and the bond between these ladies and your wonderful residents was plain to see
Every care home should have a Jo & Sophia xx

This home has a fantastic ethos, residents are at the heart of all they do. Activities are resident centred and adapted for all capabilities to ensure inclusivity. A lovely welcoming home with happy and productive staff.

"My dad changed homes after being in another home and neglected. He ended up in hospital for 3.5 weeks. I went to look at Cheshire Grange and before viewing upstairs I knew this home was the most amazing home for Dad. The staff are just family all working so closely together for the best care for each and every resident. Unfortunately, Dad passed away after 10 days. The care, love, empathy and total dedication of every member of the staff were truly amazing. We cannot praise everyone enough for all they have done. Thank you will never be enough."

"I wish to pay tribute to all the staff who cared for my dad with such dignity and respect in the last months of his life Everyone involved was so kind and caring and made me very welcome when visiting. The decision to transfer a loved one to the care of others is very difficult but it was the right one as I was able to spend more quality time with Dad in his last months."

My Mother, only spent the last few months of her life at Cheshire Grange, the staff and the care is second to none, my Mum at aged 89 had been totally independent, living in her own home a taking good care of herself right up to 5 months before residing at Cheshire Grange. Sadly she had had a fall & incurred further complications and then became immobile, the transition from living independently to a long stay in hospital & then to a care home was understandably very difficult emotionally for my mum. I honestly can’t praise the home high enough for their compassion, understanding & genuine care in helping mum adapt.
The home is aesthetically beautiful like a 5* hotel, but where they truly shine is making it feel like home & the quality of care. THANK YOU for being there for Mum & us as a family through out her stay with you and her passing. ❤️

"Where do I begin and how do I ever thank you for making the decision to take Mum into your care at Cheshire Grange? As you know, since her head injury she had terrible experiences and never settled and seemed to constantly be in mental and physical pain. It was very traumatic at times for me to watch. When she came out of Warrington Hospital into the warmth of Cheshire Grange and the brilliant, brilliant nurses, carers, housekeepers, chefs and the lovely lady on reception (I hope I haven't missed anybody!) I knew that Mum was in safe, caring hands. To one member of staff, in particular, I will never ever forget your face, voice, hugs and kindness. You were my rock I could turn to. Without your reassurance and keeping me updated, I would be a far sadder person than I am today. The comfort we have is that Mum passed away in the most beautiful, calm, professional caring home. Thank you to everybody at Cheshire Grange, you are family to us."

"I love that Cheshire Grange is a purpose-built care home that can cater for all my mum's needs. The staff are lovely; a lot are the same staff from when Mum first arrived five years ago, so it feels like a second home. I wish there was a bit more happening on Bridgewater, although I can appreciate entertainment can be difficult. It was a shame there were no decorations for Cheshire Grange's 10th birthday, for instance. The flowers on the balcony this year are a nice touch. Overall, it's a lovely care home, and I'm glad that Mum lives there and is well looked after by the lovely staff and nurses."