Reviews for Field House Care Home

"Visiting a friend who was a resident for a week of respite care. The staff were very warm, friendly and professional. Very impressed with the wide range of activities on offer. Lovely building and grounds and my friend's room was comfortable and clean. She was very happy to be there. Thank you."

R F
carehome.co.uk rating: 5.00 out of 5

"Made very welcome when visiting my mum. Staff are incredibly helpful, friendly and flexible. It's always a pleasure to visit Field House."

A G
carehome.co.uk rating: 4.75 out of 5

"Mum has settled into Barchester The Field House Care Home and is enjoying the activities and trips out. The carers are excellent and Mum is very well taken care of. The range of activities provided and organised for residents is excellent and carried out with great patience and good humour. Mum loves speaking about the board games, quizzes and other events. Everyone is very helpful and ensures that Mum feels looked after and cared for."

Jane B
carehome.co.uk rating: 4.92 out of 5

"During our visit to our family member, the staff were friendly, helpful and gave us respect and privacy during our visit. They were respectful towards both us and our family member. The room and the home itself were beautifully presented and the views from our family member's room were beautiful. The home had a warm and comfortable atmosphere and our family member expressed her happiness at living there. Lots of activities."

Anita T
carehome.co.uk rating: 5.00 out of 5

"A very friendly and polite staff, making sure we had refreshments on arrival. A clean and well-kept home. Very impressed."

M T
carehome.co.uk rating: 5.00 out of 5

"From the moment I stepped into Field House, I was greeted very warmly and with a lovely smile from a carer. She escorted myself and family to my auntie's room. We were then brought hot drinks, again with very friendly carers. The whole place was immaculately clean. Looking forward to visiting my aunty again in such a lovely, homely place."

Carol T
carehome.co.uk rating: 5.00 out of 5

"After visiting different care homes in the Shropshire area, we came across "Field House". It felt more like a first-class hotel rather than a care home. Really good that it's a small care home rather than a big one where the residents are just a number."

P C
carehome.co.uk rating: 5.00 out of 5

"My wife and I stayed for a weeks respite after her surgery, the care shown was good and great care was taken of diet requirements. Overall, a good experience she need care again we know where to come."

M L
carehome.co.uk rating: 4.58 out of 5

"My husband and I have been here for one week's respite after I had surgery. It has been a good experience. The staff are very caring and helpful. The food is very good and they have catered well for my diet. Thank you for looking after us so well."

Helen L
carehome.co.uk rating: 4.45 out of 5

"I went into respite care in June/July and was impressed from the start. I was invited for coffee and biscuits to do the paperwork, or they were happy to come to me, I had a wonderfully warm welcome and was really happy for my stay. I have been back several times since, to afternoon tea, garden fete and Christmas fayre and have always been welcomed. I would be more than happy to stay there again in the future."

W Q
carehome.co.uk rating: 4.75 out of 5

"I visited my cousin for the first time today as part of a larger group. The welcome was warm and genuine and my cousin clearly feels at home. His room is wonderful - bright, well decorated and his own furniture makes the transition easier. We were told of quiz events, social evenings and enjoyable mealtimes. I was able to speak to the manager and employee of the month (September) - both of whom were professional and kind."

M D
carehome.co.uk rating: 5.00 out of 5

"I visited my friend's mom and the welcome I received was fantastic, the home was clean and tidy and nothing seemed like it was too much trouble. I was given coffee and cake and when I left I felt like I had been out for afternoon tea. What a fantastic place to enrich the lives of our friends and loved ones"

Sharna L
carehome.co.uk rating: 5.00 out of 5

"I enjoy living at Field House. Food and friends are very good. The staff most caring, love living here and it's very clean."

Doris F
carehome.co.uk rating: 5.00 out of 5

"I believe Mum really likes it here. The staff are amazing and go out of their way to look after her. They are also very welcoming whenever I visit. It truly is a home-from-home. Mum loves the food here and it is so good to see her enjoying meal times again."

Heidi J
carehome.co.uk rating: 4.83 out of 5

"Mum is really well looked after here. The staff always go out of their way to make sure she's happy and comfortable and are always very welcoming when I visit. The activities are great for keeping Mum busy and it feels very homely and tidy."

Marianne M
carehome.co.uk rating: 4.92 out of 5

"Dad came to The Field House Care Home in February on respite care. The manager and the team have been amazing with him. He very quickly settled in and we realised that he was much better staying at Field House rather than going home. He is cared for brilliantly, he has gone from having no appetite to eating well and putting weight on. The member of staff does amazing the activities and I am shocked that Dad is joining in with them all. He is smiling and happy all the time which is something I haven't seen for a long time when he was at home. Massive thanks to all at Field House."

Kim S
carehome.co.uk rating: 4.92 out of 5

"I have now visited my friend in the home about 6 times and have found the atmosphere homely and have found a big improvement in my friend's physical and mental state. The staff are all very friendly and helpful. Nothing seems to be much trouble for them. The food is extremely good and varied and my friend has got her appetite, which she had lost before she came into the home."

A C
carehome.co.uk rating: 4.25 out of 5

"My friend is transformed since she went to live at The Field House Care Home. She started eating well and looks so much better. he loves the company and has nothing but praise for the staff who also make us very welcome when we visit weekly."

E E
carehome.co.uk rating: 5.00 out of 5

"My father regarded The Field House Care Home as his second home. He was incredibly happy there and regarded the staff with great affection and as his friends. Dad was always treated with respect and as an individual. The standard of care was exceptional. I have no problem recommending Field House to anyone who is looking for quality, professional and individual care in a homely, friendly and loving environment."

Valerie M
carehome.co.uk rating: 4.83 out of 5

"My father could not have received any better care and this is the most vulnerable time in his life. He was treated with dignity and respect and it was most reassuring knowing that living with us geographically quite a distance away he was always in safe hands. The chef took great care in preparing nutritionally appropriate and delicious food. Very satisfied."

H S
carehome.co.uk rating: 4.83 out of 5

"Field House Care Home staff were incredibly compassionate, and loving towards my mum. As it turned out, a little unexpectedly, end-of-life care was what they provided and all of the staff were generous, calm and patient. In every way, we felt confident and supported by everyone, even though we didn't know people for very long. Mum had the dignity and respect that we felt would only be possible at home. We felt that a great deal of the burden was taken off our shoulders and we could spend some precious and special time with mum at the end of her life. The atmosphere of the home was very lovely. There was always a sense of genuine caring, chatter and interest that we observed between staff and residents. One day we saw the chef having a really delightful conversation with a resident. All the staff, whoever they were, seemed to have the same sunny and compassionate approach, not just to residents, but to visitors too. We thank you all very much for all you did for us."

Fiona M
carehome.co.uk rating: 3.92 out of 5

"In general, our experience of the care given is very good, particularly given problems with Covid. Staff and management are very friendly and caring!"

I J
carehome.co.uk rating: 4.25 out of 5

"The staff at Barchester The Field House Care Home are excellent, always very friendly and helpful. The room is well maintained and clean, light and airy. Only downside is that the toilet/hand basin room is quite small making manoeuvring with the walker quite tight and difficult. The atmosphere of the home is very pleasant and friendly, unlike some that we visited prior to selecting Field House. Very happy that Mum is being well cared for."

M H
carehome.co.uk rating: 4.42 out of 5

"Visited a resident twice during her stay, always made very welcome. Would certainly recommend."

Elizabeth B
carehome.co.uk rating: 5.00 out of 5

"I cannot fault the staff or the service provided."

Mervyn P
carehome.co.uk rating: 5.00 out of 5

"We had hoped our mother could end her days at home with our help, but her health declined rapidly and we needed more people, especially for night time care. We booked her into Field House Care Home, as being the nicest we saw. It's like a small hotel, but with lots of people to call on and watch over you. The care provided was excellent and as Mum's health continued to decline, Field House dealt very well with her changing needs. We had booked Mum in initially for four weeks, but she declined further and passed away after two weeks. The care home was particularly brilliant the last few days, seeing what was happening and calling in the right NHS nursing teams. At home, we’d have been given the NHS 111 run-around, but Mum's terminal NHS care was managed in an exemplary way by the care home, knowing which local NHS team to call and when. We thoroughly recommend the Field House."

Andrew M
carehome.co.uk rating: 4.50 out of 5

"I went to Field House what a lovely home it is lovely. The staff are very pleasant and very helpful and all the residents look really happy and contented what a lovely home Field House is and the grounds are beautiful."

Pat S
carehome.co.uk rating: 5 out of 5

"Thank you so much for taking care of my auntie, especially the manager and another staff member who went up and beyond to make her stay a happy and comfortable one. When you walk into the home you feel part of the Barchester family and nothing is too much trouble for all the residents and visitors."

Sharon S
carehome.co.uk rating: 5 out of 5

"What a lovely home. Staff are more than helpful. Nothing is too much trouble. They all seem to go above and beyond to meet residents' needs, and I don’t think they could do any more than they already do. The food is absolutely fantastic. I think the care, food and quality of living here are perfect. Anyone part of this care home should be proud to be a part of it."

L H
carehome.co.uk rating: 5 out of 5

"This is a very attractive and beautiful home set in The Shropshire hillsides of Church Stretton. Always a warm and friendly response given by the Staff here. Which in turn makes you feel very welcomed."

P W
carehome.co.uk rating: 5 out of 5

"Came up for 3 afternoons to see my mum. Very impressed with the staff and home. Friendly feel and mum speaks so highly of everyone. I could not be more pleased. Safety and regulations are paramount which is great to see."

B D
carehome.co.uk rating: 4.92 out of 5

"I found all the staff very approachable and ready to have a chat about medical matters and about what was on the TV the previous evening if time allowed. During the first 6 weeks of my stay the home underwent a major refurbishment which by its very nature created a lot of noise and disruption to routine, but once completed the house would be appreciated with its new look. The food was excellent with a wide choice. Residents are encouraged to do as much for themselves as their health and ability allowed. Varied entertainment was provided but not taken advantage of by a lot of residents."

E B
carehome.co.uk rating: 3.92 out of 5

"Objective comments are difficult, because of zero access to the home until mid-April. But from what we can observe, standard and service are excellent. All of the staff have been outstanding during very difficult times. Our heartfelt thank you!"

I J
carehome.co.uk rating: 4.92 out of 5

"Very friendly and welcoming. Social distancing was very much in evidence."

Stephen S
carehome.co.uk rating: 4.92 out of 5

"I am delighted with the care and attention my dad receives at Field House. There is a real family atmosphere and he is very much at home there. The activities organiser is very pro-active and caring. I recently had the opportunity to experience this firsthand when I volunteered to do a French lesson on Zoom with the residents. The event was well organised and well attended and the activities organiser encouraged all the residents to actively participate, helping them and gently explaining things to them individually. The first lesson was managed so beautifully that the residents and I agreed to meet up virtually again. A third lesson has already been requested, and this may well become a regular event. It is great to witness how Field House staff go out of their way to make life interesting and varied for the residents, keeping them stimulated and challenged with new fun ideas and events. Well done everyone and thank you for letting me get involved."

Valerie M
carehome.co.uk rating: 5 out of 5

"I came to Field House as a resident in March 2020. During the past twelve hectic pandemic months, I have been kept safe and very well looked after by a fine team of dedicated, kind and compassionate staff. My room with en suite is well-appointed, well maintained, and kept spotlessly clean. The food is first class with varied menus and dishes all home-cooked. To keep the brain and body active, there is a well-organised programme of activities in which to participate if desired. All in all, a home from home, and one which I am pleased to call my home."

John C
carehome.co.uk rating: 5 out of 5

"Please thank all your wonderful staff for their kind and caring support which they gave to my Mum. Thanks once again to all at Field House, Church Stretton 10/10."

Ian C
carehome.co.uk rating: 5 out of 5

"A lovely small and cosy care home, ideal for my father. Staff not only offer practical support but are genuinely interested in the emotional welfare of all the residents. I feel confident that my father is in the best of hands. The size of care home suits his needs. Some may prefer or get on in a large home, it depends on what they like."

H S
carehome.co.uk rating: 4.67 out of 5

"During the lockdown, the staff and management team have gone out of their way to reassure and comfort my mother. She has had staff take extra time with her to ensure she does not feel lonely and has been encouraged to do activities. I write to my mother every week and was blown away when she wrote back. Her first letter in many years. She also recorded a video message for me too. I feel content and so pleased she is in such a loving environment."

Helen P
carehome.co.uk rating: 5 out of 5

"High quality and consistency are what I appreciate about Field House. These attributes are reflected in the facilities but most importantly in the care of my mother. The staff has high standards and is exceptionally nice. They give me peace of mind."

Hilary W
carehome.co.uk rating: 4.92 out of 5

"In very difficult times Field House and its wonderful staff have kept my mother happy and safe. The attitude of the staff and management is exemplary and the small size of the house means it retains the feel of a home rather than an institution. Field House sets the standards that others aim for."

P C
carehome.co.uk rating: 4.75 out of 5

"Mum moved into Field House almost a year ago after looking at a number of other residences. She was instinctively drawn to Field House for its family feel and friendly atmosphere, and it has turned out to be an excellent choice. Mum is very independent, and the staff at Field House respect and encourage that. She has a special connection with many of the staff and residents, and we feel that she is truly cherished."

Sandi C
carehome.co.uk rating: 4.83 out of 5

"Field House has been the 'home' for our mother for more than six years. Without exception, the care and consideration shown to her have always been of the highest quality. The staff go out of their way to engage with her many times a day and to treat her with dignity and respect. Even the food is good. We would recommend Field House with complete confidence."

Nicola H
carehome.co.uk rating: 4.83 out of 5

"Following the passing of my wife with dementia I took a week's respite to plan my future. I am 86 and partially disabled. This accommodation and care is first class insomuch as I am now taking up permanent residence. The manager, carers and support staff are so dedicated, kindly and compassionate. Very welcoming and so supportive in every way. I am looking forward to my stay It has the usual Barchester top quality. It really is a home from home."

John
carehome.co.uk rating: 4.5 out of 5

"Staff are amazing. They treat the residents like family and they go on outings, play games, have hair and nails done. The food is always homemade from scratch and yummy, tables are always laid up like a restaurant. I'm very happy my Dad is there and my Dad is also happy."

Anna Louise T
carehome.co.uk rating: 4.83 out of 5

"I have visited a good friend who has recently moved into The Field House and is very settled and happy. During each visit, I have been greeted by staff who have offered me refreshments and taken me to my friend wherever she has been in the building. Staff are happy and helpful, the home is clean and tidy and it is a very welcoming atmosphere."

Susan C
carehome.co.uk rating: 4.92 out of 5

"My very elderly father has a number of debilitating health concerns having recently moved to the home directly from an emergency hospital admission. The Manager and all of the staff have listened and supported him and expertly put in place all the daily care and solutions to help these as much as they can, with kindness and consideration throughout. He has been very content and comfortable to become a permanent resident now. It is an attractive, friendly and welcoming home, supportive for residents but in my experience very much so too for their visiting relatives."

G N
carehome.co.uk rating: 4.83 out of 5

"Although occupying a converted home this is an excellent care home. The facilities are good although, could do with more updating. The outstanding feature of this home is the staff. They are marvellous, providing a caring loving service which is exceptional. Sadly this is not a nursing home and therefore for did not give the level of nursing care needed for my wife to receive funding."

M E
carehome.co.uk rating: 4.33 out of 5

"The care displayed towards my aunt was excellent. I always found the staff to be helpful and courteous. It is clear that the staff want to make the residents as comfortable as possible. The Field House is a 'care' home in the true sense of the word. Thank you."

Jon S
carehome.co.uk rating: 4 out of 5

"I'm very happy that my mum is so content and so well-cared for. The home is really different from others in that it's homely - everything feels personal and the atmosphere is caring and considerate. The staff go the extra mile in being attentive and proactive. The activities have worked really well for my mum in keeping her feeling busy, connecting with people and accomplishing things. With the support she has, she feels she is still herself even as her memory has worsened. Over the 2+ years my mum has been at The Field House, my experience is that any difficulties are dealt with very well, with a high standard of clear, prompt, ethical and thoughtful communication. I'd recommend The Field House and their approach to anyone."

Hilary W
carehome.co.uk rating: 4.92 out of 5

"Mum has been at Field House for several years now and as soon as we walked in we felt at home. Mum has had excellent care ever since. The staff genuinely care for the residents and they go out of their way to please. The atmosphere amongst the staff is very happy and the managers, deputy and administrator are clearly well respected. The food is top quality and choice of food is varied and they cook to please the individual."

S R
carehome.co.uk rating: 4.58 out of 5

"My mother-in-law was admitted here as she suffers from dementia and required supervision while her 93-year-old husband was in hospital. On discharge from hospital, he joined her for respite. Despite him being a little difficult at times, staff were very patient, kind and caring. The home is warm and very homely. Residents all appear happy. There is a very nice atmosphere and staff appear happy in their work. Well managed by the manager, she has created a team to be proud of. Well done."

S L
carehome.co.uk rating: 5 out of 5

"My mother came to live at The Field House following the death of my father last year. They had been together for 58 years and her confusion and anxiety was almost overwhelming her. The sensitivity and caring of the staff here has enabled her to feel safe and cared for. I visit her on most days and the support I have had from staff and management has been second to none. The whole atmosphere of the home is one of being part of a family where everyone is respected and cared for regardless of the length of stay or needs. I have nothing but praise for the management and staff and have recommended The Field House to peers as a model of what a care home should be like. The care my mother has received has negated any feelings of guilt I had about 'putting my mother in a home' and has allowed me to have a full and loving relationship with my mother. I particularly want to commend the manager who has spent a great deal of time with both myself and my mother over the past year."

Helen P
carehome.co.uk rating: 5 out of 5

"I have visited various residents over the years. They seemed as content as it was possible for them to be. I noticed a considerable improvement in one lady who was in for respite in a week. The staff I spoke to were caring, friendly and helpful."

J C L
carehome.co.uk rating: 4 out of 5

"Field House fitted Mum in for 2 weeks respite and we are grateful for the care she received. While staff worked hard and were professional and friendly, possibly more staff are needed as Mum tells me on occasion she was kept waiting nearly half an hour when she needed help with the toilet. She would have liked more social activities - advertised events were cancelled - and she felt that residents were encouraged to spend time in their rooms. The conservatory was the only communal area and very hot, though she enjoyed the garden. Her bedroom didn't have a TV - it might be good if one were provided for respite clients. I was a bit taken aback when I later found out the cost of her care - Mum was charged £1250 a week. I'm not sure that Field House delivers more than other homes which charge substantially less. Mum also felt uncomfortable at having to pay for care immediately on arrival. Unfortunately, there was some issue with her medication running out which was not resolved until she got home."

Maggie D
carehome.co.uk rating: 3.25 out of 5

"Spent 2 weeks here after having a hip replacement. I was well cared for and supported and found all staff very helpful and friendly."

Evelyn D
carehome.co.uk rating: 4.33 out of 5

"On the first visit to the home, I was greeted with a smile and warm welcome. The staff are helpful, the home was lovely and the home from home look."

Anita K
carehome.co.uk rating: 4.58 out of 5

"An amazing team with wonderful dispositions. My mother was staying for respite and has fallen in love with the home and the girls. You can tell that the girls eat, sleep and breath care and how they can make things better for the residents. They look for new interactive activities constantly"

A M
carehome.co.uk rating: 5 out of 5

"Field House and its staff have been wonderful looking after my husband's aunty, from the initial assessment all the way through to her moving on to a new care home due to her dementia needs. The care given and shown, along with patience and time, has been so heartfelt. I would recommend to anyone to go and visit and talk to the management to see if it suits them."

C W
carehome.co.uk rating: 4.33 out of 5

"When I had respite care following an eye operation, I noticed how helpful the staff were to residents with mobility problems. When I fell and broke my arm I asked the hospital to phone Field House to see if they had a space. Luckily they did."

Claire C
carehome.co.uk rating: 4.5 out of 5

"From the outset, even the initial phone call I made to inquire about The Field House was handled with care and professionalism. This followed with an assessment in a difficult situation handled extremely sensitively and tactfully to cause the least distress and collect the information required. Care has been of the highest standard along with good food. Cleanliness and a general "can do" attitude which is refreshing to find."

C P
carehome.co.uk rating: 4.17 out of 5

"From visiting them without notice and given a tour. I was very impressed with all aspects of the home. With my aunt we quickly decided to obtain a quote and within a week. She was a resident/ No regrets, just happiness all round."

William W
carehome.co.uk rating: 4.67 out of 5

"I am very happy here, the management is excellent he is fantastic. The staff are lovely and always available and jolly. Really enjoyed my time here."

R S
carehome.co.uk rating: 5 out of 5

"I am happy here.The staff are friendly and helpful. The food is excellent, home cooking, plenty of choice. My visitors are welcome at any time. They can have lunch with me."

M W
carehome.co.uk rating: 5 out of 5

"The care home staff are attentive to my mother's needs in a highly professional and empathetic manner."

N H
carehome.co.uk rating: 4.17 out of 5

"Very nice."

A M
carehome.co.uk rating: 4.58 out of 5

"I was welcomed and very well cared for. The home is very warm and comfortable. The food is excellent."

Claire C
carehome.co.uk rating: 4.75 out of 5

"My mother has been very well cared for in Field House Care Home. The staff are friendly and helpful. They treat residents as individuals. They are always welcoming to visitors and are very approachable."

Alison L
carehome.co.uk rating: 4.42 out of 5

"My mother has settled in well and made friends with other residents. Staff are very caring and friendly."

S B
carehome.co.uk rating: 4.17 out of 5

"I have been visiting people in Field House for the last 23 years and have always found the staff very helpful and extremely good with all the residents. I always get the feeling it is a happy and well cared for home."

Rhoda U
carehome.co.uk rating: 4.42 out of 5