What our families say

We score 9.4/10

16 Reviews

Latest Your Care Rating report

13 July 2017

View the report

"I have visited various residents over the years. They seemed as content as it was possible for them to be. I noticed a considerable improvement in one lady who was in for respite in a week. The staff I spoke to were caring, friendly and helpful."

carehome.co.uk rating: 4 out of 5

"Field House fitted Mum in for 2 weeks respite and we are grateful for the care she received. While staff worked hard and were professional and friendly, possibly more staff are needed as Mum tells me on occasion she was kept waiting nearly half an hour when she needed help with the toilet. She would have liked more social activities - advertised events were cancelled - and she felt that residents were encouraged to spend time in their rooms. The conservatory was the only communal area and very hot, though she enjoyed the garden. Her bedroom didn't have a TV - it might be good if one were provided for respite clients. I was a bit taken aback when I later found out the cost of her care - Mum was charged £1250 a week. I'm not sure that Field House delivers more than other homes which charge substantially less. Mum also felt uncomfortable at having to pay for care immediately on arrival. Unfortunately, there was some issue with her medication running out which was not resolved until she got home."

Maggie D
carehome.co.uk rating: 3.25 out of 5

"Field House and its staff have been wonderful looking after my husband's aunty, from the initial assessment all the way through to her moving on to a new care home due to her dementia needs. The care given and shown, along with patience and time, has been so heartfelt. I would recommend to anyone to go and visit and talk to the management to see if it suits them."

carehome.co.uk rating: 4.33 out of 5

"An amazing team with wonderful dispositions. My mother was staying for respite and has fallen in love with the home and the girls. You can tell that the girls eat, sleep and breath care and how they can make things better for the residents. They look for new interactive activities constantly"

carehome.co.uk rating: 5 out of 5

"On the first visit to the home, I was greeted with a smile and warm welcome. The staff are helpful, the home was lovely and the home from home look."

Anita K
carehome.co.uk rating: 4.58 out of 5

"Spent 2 weeks here after having a hip replacement. I was well cared for and supported and found all staff very helpful and friendly."

Evelyn D
carehome.co.uk rating: 4.33 out of 5

"When I had respite care following an eye operation, I noticed how helpful the staff were to residents with mobility problems. When I fell and broke my arm I asked the hospital to phone Field House to see if they had a space. Luckily they did."

Claire C
carehome.co.uk rating: 4.5 out of 5

"From the outset, even the initial phone call I made to inquire about The Field House was handled with care and professionalism. This followed with an assessment in a difficult situation handled extremely sensitively and tactfully to cause the least distress and collect the information required. Care has been of the highest standard along with good food. Cleanliness and a general "can do" attitude which is refreshing to find."

carehome.co.uk rating: 4.17 out of 5

"From visiting them without notice and given a tour. I was very impressed with all aspects of the home. With my aunt we quickly decided to obtain a quote and within a week. She was a resident/ No regrets, just happiness all round."

William W
carehome.co.uk rating: 4.67 out of 5

"I am very happy here, the management is excellent he is fantastic. The staff are lovely and always available and jolly. Really enjoyed my time here."

carehome.co.uk rating: 5 out of 5

"I am happy here.The staff are friendly and helpful. The food is excellent, home cooking, plenty of choice. My visitors are welcome at any time. They can have lunch with me."

carehome.co.uk rating: 5 out of 5

"The care home staff are attentive to my mother's needs in a highly professional and empathetic manner."

carehome.co.uk rating: 4.17 out of 5

"Very nice."

carehome.co.uk rating: 4.58 out of 5

"I was welcomed and very well cared for. The home is very warm and comfortable. The food is excellent."

Claire C
carehome.co.uk rating: 4.75 out of 5

"My mother has been very well cared for in Field House Care Home. The staff are friendly and helpful. They treat residents as individuals. They are always welcoming to visitors and are very approachable."

Alison L
carehome.co.uk rating: 4.42 out of 5

"My mother has settled in well and made friends with other residents. Staff are very caring and friendly."

carehome.co.uk rating: 4.17 out of 5

"I have been visiting people in Field House for the last 23 years and have always found the staff very helpful and extremely good with all the residents. I always get the feeling it is a happy and well cared for home."

Rhoda U
carehome.co.uk rating: 4.42 out of 5

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