Mount House and Severn View

41-43 The Mount,

Shrewsbury,

Shropshire,

SY3 8PP

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Care enquiries 01743 404152
New care enquiry phone lines are open 8am - 8pm
All other calls 01743 232228

Mount House Care Home in Frankwell, Shrewsbury

Mount House Care Home provides first-class nursing care and residential support for older people and individuals living with dementia. From the moment you enter Mount House, you will feel the warmth that characterises our experienced team of carers and nurses and be comforted by a genuine family atmosphere. Whether you are looking into care options for yourself or a loved one, you can be sure that we can meet your every need, with tailored care plans developed for each individual, following an in-depth pre-admission assessment.

We strive to provide the highest standards in every service we offer. Residents enjoy nutritious and delicious home-cooked meals that are freshly prepared every day using locally sourced ingredients, whilst our lively activities programme ensures that Mount House is a vibrant place to live.

All the bedrooms at Mount House have en-suite facilities affording comfort and privacy, and many boast views of the garden or the West Midland show ground. Residents are encouraged to bring their own furniture and personalise their room to make it their own. Our maintenance team are more than happy to help with hanging favourite pictures on the walls.

Overlooking the River Severn, yet only half a mile from the hustle and bustle of the town centre, Mount House is set in one and a half acres of delightful, well-stroked gardens in a premier residential area in Shrewsbury. We would welcome the opportunity to show you around our home, so please do call us and arrange a visit.  

Types of care

Mount house provides a person-centred approach to care for those who live here. All residents have individual needs that we strive to cater to. We promote independence wherever possible and make it our goal to ensure that those we support are comfortable and happy. In our latest CQC report we received a 'Good' outcome.

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Nursing Care

Residential Care

Dementia Care

Respite / Short Stay

Services for Under 65

Facilities

  • Wi-fi available
  • En-suite rooms
  • Pet-friendly
  • Step-free access

On-site

  • Access to kitchen facilities
  • Conservatory
  • Flexible mealtimes
  • Internet access/wifi

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Claire Cowper

General Manager

Hi, my name is Claire, and I am the Acting General Manager here at ​Mount House and Severn View.

I originally started at Ottley House Care Home (a sister Barchester care home) many years ago as a Care Assistant. I left to continue my development and to complete my mental health nurse training, which was something that I had always wanted to do and an area that I was very passionate about.

I am still very passionate about my role and ensuring that residents receive the highest standard of care and are treated with dignity and respect at all times.

I returned to Ottley House in 2015 as the Head of Unit for Memory Lane. I remained in this position for 18 months and worked hard with my team to move the unit forward and successfully achieved Barchester's dementia care training accreditation.

In January 2017, I took a post at a different company, which gave me the experience managing a large nursing home.

In February 2018, there came an opportunity for me to return to Ottley House as the Deputy Manager, which I did without hesitation, as Ottley House has a special place in my heart and it felt like I was coming home. I am now at Mount House and Severn View as the acting General Manager.

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Mount House Care Home - Frankwell, Shrewsbury

Donna Thomas

Unit Nurse Manager

Donna is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

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Mount House Care Home - Frankwell, Shrewsbury

Claire Anslow

Team Leader

Claire is one of our team leaders here at Mount House & Severn View. In February 2019, she started training to become a Care Practitioner.

She has been working here for over 10 years, and provides support to all of the care assistants and senior care staff, whilst also working closely alongside the nursing team & Clinical Lead.

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Mount House Care Home - Frankwell, Shrewsbury

Shirley Lewis

Team Leader

Shirley is one of our team leaders here at Mount House & Severn View. She commenced her Care Practitioner course in October 2018 and will complete her diploma in April 2019.

She has been working here for many years, and provides support to all of the care assistants and senior care staff, whilst also working closely alongside the nursing team & Clinical Lead.

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Mount House Care Home - Frankwell, Shrewsbury

Gill Davies

Administrator

Gill has been at Mount House since 2005, starting as Administration Assistant. She is responsible for administration and all financial aspects related to the running of the home.

Mount House Care Home - Frankwell, Shrewsbury

Mark Bowen

Activities Coordinator

Mark joined Barchester in 2016 and is our home’s Activities Coordinator. Mark endeavours to provide a broad-ranging activities programme for those we support, which is based primarily around the wants and needs of residents and includes lots of musical entertainment, holistic therapies and social events within the home and out in the local community.

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Mount House Care Home - Frankwell, Shrewsbury

Sophie Pritchard

Activities Assistant

Since starting at Mount House in April 2018, Sophie endeavours to provide a broad-ranging activities programme for those we support, which is based primarily around the wants and needs of residents and includes lots of musical entertainment, holistic therapies and social events within the home and out in the local community.

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Mount House Care Home - Frankwell, Shrewsbury

Becky Lewis

Administration Assistant & Receptionist

Becky works alongside our Administrator and she has been working here since 2012. Becky is responsible for administration and all financial aspects related to the running of the Mount House. The admin team are always on hand with a friendly welcome and offers of assistance.

Mount House Care Home - Frankwell, Shrewsbury

Roberta Marinescu

RGN

Roberta is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

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Mount House Care Home - Frankwell, Shrewsbury

Steffi Pritchard

Head Chef

Steffi has been working at the Mount House & Severn View since 2014 and was promoted to Head Chef in 2018. Steffi creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and visitors. Steffi also holds nutritional meetings and tailors her daily menus to residents' preferences.

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Mount House Care Home - Frankwell, Shrewsbury

Daniel Mockridge

Head of Maintenance

Daniel joined the Mount House & Severn View in 2017 as our home’s Maintenance Assistant, and was then promoted to Head of Maintenance. Daniel has also worked for the NHS and has a lot of experience within the care sector. Daniel is responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.

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Mount House Care Home - Frankwell, Shrewsbury

Joe Cieciora

Maintenance Assistant

Joe joined the Mount House & Severn View in 2014 as one of our Kitchen Assistants and was then promoted to our home’s Maintenance Assistant. Joe works alongside Daniel and is also responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.

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Mount House Care Home - Frankwell, Shrewsbury

Ashleigh Bebb

Head of Housekeeping

Ashleigh joined Barchester in 2016. She has a lot of experience within the care sector and she is responsible for making sure that our home meets the highest of hygiene standards.

Mount House Care Home - Frankwell, Shrewsbury

Karen Evans

Senior Carer

Karen joined the Mount House & Severn View in 2012 as one of our senior care staff. She provides support to all of the care assistants, senior care staff and works closely alongside the nursing team & Clinical Lead.

Life at Mount House and Severn View

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilties

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Mount House and Severn View

CQC Overall rating

Requires improvement

25 September 2018

See the report

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01743 404152Care Enquiries
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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01743 404152

All other calls

01743 232228

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