Mount House Care Home in Frankwell, Shrewsbury

Mount House Care Home provides first-class nursing care and residential support for older people and individuals living with dementia. From the moment you enter Mount House, you will feel the warmth that characterises our experienced team of carers and nurses and be comforted by a genuine family atmosphere. Whether you are looking into care options for yourself or a loved one, you can be sure that we can meet your every need, with tailored care plans developed for each individual, following an in-depth pre-admission assessment.

We strive to provide the highest standards in every service we offer. Residents enjoy nutritious and delicious home-cooked meals that are freshly prepared every day using locally sourced ingredients, whilst our lively activities programme ensures that Mount House is a vibrant place to live.

All the bedrooms at Mount House have en-suite facilities affording comfort and privacy, and many boast views of the garden or the West Midland show ground. Residents are encouraged to bring their own furniture and personalise their room to make it their own. Our maintenance team are more than happy to help with hanging favourite pictures on the walls.

Overlooking the River Severn, yet only half a mile from the hustle and bustle of the town centre, Mount House is set in one and a half acres of delightful, well-stroked gardens in a premier residential area in Shrewsbury. We would welcome the opportunity to show you around our home, so please do call us and arrange a visit.  

Life at Mount House and Severn View

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

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Our team

All of the team at Mount House play a vital part in welcoming new residents and their families into the home. We like to make them feel comfortable and happy whilst they are staying with us and we do this by providing a homely and friendly atmosphere. We have lots of activities on offer which residents choose to participate in, and all staff, including the Head Chef and maintenance team, join in to to make sure that residents live life to the fullest whilst here. Each staff member strives to make Mount House a home where their own loved ones would stay.

Mount House Care Home - Frankwell, Shrewsbury

Michelle Middleton-Price

General Manager

Welcome to Mount House & Severn View's website; my name is Michelle and I am the General Manager here.

I qualified as an RGN in 2009, following a long career with the NHS. I am originally from Yorkshire, and I relocated to Shropshire in 2014, which is when I made the decision to leave the NHS after 17 years of service and steer my career towards the independent sector.

I worked for Barchester from 2015 to 2016 as a Deputy Manager at one of our sister homes, but due to personal commitments, I had to find a job that allowed me to work closer to home. I then secured a position as General Manager with another company, leading a home that was initially rated as 'Inadequate' by the CQC to achieve an all round 'Good' rating after 19 months.

I am very passionate about the delivery of high quality care and I like to empower team members to progress in their careers and to achieve their individual potentials.

I have an open door policy for all residents, staff and visitors, so feel free to pop in.

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Our care

Mount house provides a person-centred approach to care for those who live here. All residents have individual needs that we strive to cater to. We promote independence wherever possible and make it our goal to ensure that those we support are comfortable and happy. In our latest CQC report we received a 'Good' outcome.

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Residential Care

Our residential care is ideal for frail older people that would benefit from additional care and support, but without the need for specialist nursing or dementia care.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Amazing Food

Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition


  • En-suite rooms
  • Pet-friendly
  • Step-free access
  • Hairdressing salon


  • Access to kitchen facilities
  • Conservatory
  • Flexible mealtimes
  • Laundry


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed
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What people say about us

Requires improvement

25 September 2018

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01743 404152

New care enquiry phone lines are open 8am - 8pm

All other calls 01743 232228

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Find us

41-43 The Mount Shrewsbury SY3 8PP Get directions