I began working at Barchester in January 2021, having worked as a nurse for 14 years previously.

I have progressed from a carer through to Head of Care in a forensic mental health hospital, before taking to the road as a Clinical Nurse Assessor. 

In my quest for a new venture, I found Barchester; who are passionate about their residents, providing a warm and friendly environment in which their well-being is prioritised. I am very excited about this position and look forward to the future.

Becky joined the administration team at the Mount House & Severn View in 2012, and was promoted to Administrator in 2019. Becky is responsible for all of the administrative and financial aspects related to the running of the Mount House. The admin team are always on hand with a friendly welcome and offers of assistance.

Donna is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

I originally joined the team in 2016 as a Carer & Activities Assistant, and I am now the Activities Coordinator.

I have previous experience within the care sector, and I endeavour to provide a broad-ranging activities programme for those we support, which will be based primarily around the wants and needs of residents and include lots of musical entertainment, holistic therapies and social events within the home, as well as out in the local community.

My days are spent making sure that the residents in the home have an interesting and active social programme to enjoy each day. Residents' individual preferences are always considered, and I welcome feedback from loved ones too.

Roberta is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

Steffi has been working at the Mount House & Severn View since 2014 and was promoted to Head Chef in 2018. Steffi creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and visitors. Steffi also holds nutritional meetings and tailors her daily menus to residents' preferences.

Phil has worked at the Mount House and Severn View for over 20 years in the catering department and has been recently promoted to Second Chef. He creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and visitors. Phil also holds nutritional meetings and tailors his daily menus to residents' preferences.