New care enquiries 01743 404152
All other calls 01743 232228
Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:
Welcome to Mount House & Severn View's website; my name is Michelle and I am the General Manager here.
I qualified as an RGN in 2009, following a long career with the NHS. I am originally from Yorkshire, and I relocated to Shropshire in 2014, which is when I made the decision to leave the NHS after 17 years of service and steer my career towards the independent sector.
I worked for Barchester from 2015 to 2016 as a Deputy Manager at one of our sister homes, but due to personal commitments, I had to find a job that allowed me to work closer to home. I then secured a position as General Manager with another company, leading a home that was initially rated as 'Inadequate' by the CQC to achieve an all round 'Good' rating after 19 months.
I am very passionate about the delivery of high quality care and I like to empower team members to progress in their careers and to achieve their individual potentials.
I have an open door policy for all residents, staff and visitors, so feel free to pop in.
Claire is a Senior Carer and is also the Team Leader at the Mount House. She has been working here for over 10 years and is currently training to be a Care Practitioner. She provides support to all of the Care Assistants.
Shirley is a Senior Carer and is also the Team Leader at the Mount House. She has been working here for over 6 years and is currently training to be a Care Practitioner. She provides support to all of the Care Assistants.
Mark has worked for Barchester since 2016. He was promoted to Activities Coordinator in 2018 and worked at Ottley House as a Senior Carer previously. Mark endeavours to provide a broad-ranging activities programme for those we support, which is based primarily around the wants and needs of residents and includes lots of musical entertainment, holistic therapies and social events within the home and out in the local community.
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Since starting at Mount House in 2018, Sophie has endeavoured to provide a broad-ranging activities programme for those we support, which is based primarily around the wants and needs of residents and includes lots of musical entertainment, holistic therapies and social events within the home and out in the local community.
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Gill has been at Mount House for 12 years, originally as Administration Assistant and now following promotion last year as Home Administrator. She is responsible for administration and all financial aspects related to the running of the home.
Becky works alongside Gill the Administrator and she has been working here for over 5 year. Becky is responsible for administration and all financial aspects related to the running of the Mount House. The admin team is always on hand with a friendly welcome and offers of assistance.
Steffi has been working at the Mount House since 2014 and was promoted to Head Chef in 2018. Steffi creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and family members to enjoy.
Daniel is responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.
Joe has worked at the Mount House since 2014. He works alongside Daniel and is also responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.
Ashleigh originally worked for Barchester at Ottley House as a Carer, and then was promoted to Head of Housekeeping here. Ashleigh is responsible for making sure that our home meets hygiene standards.
Karen is a Senior Carer and has worked at the Mount House since 2012. She provides support to all of our Care Assistants.
What is the nature of your enquiry
Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.
Care enquiries
New care enquiry phone lines are open 8am - 8pm
01743 404152
All other calls
Useful downloads
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