Welcome to Mount House & Severn View's website; my name is Michelle and I am the General Manager here.
I qualified as an RGN in 2009, following a long career with the NHS. I am originally from Yorkshire, and I relocated to Shropshire in 2014, which is when I made the decision to leave the NHS after 17 years of service and steer my career towards the independent sector.
I worked for Barchester from 2015 to 2016 as a Deputy Manager at one of our sister homes, but due to personal commitments, I had to find a job that allowed me to work closer to home. I then secured a position as General Manager with another company, leading a home that was initially rated as 'Inadequate' by the CQC to achieve an all round 'Good' rating after 19 months.
I am very passionate about the delivery of high quality care and I like to empower team members to progress in their careers and to achieve their individual potentials.
I have an open door policy for all residents, staff and visitors, so feel free to pop in.