Meet the Mount House and Severn View team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Becky Pugh

General Manager

My name is Becky and I am the manager at Mount House & Severn View.

I started my journey with Barchester Healthcare in July 2018 as Head of Care, I progressed quickly to Deputy Manager, then became Manager of a home in November 2018. I thoroughly enjoy spending my time with the amazing people we support daily and working closely with the teams to ensure we are providing the highest quality care in our communities. I have a background in healthcare services since leaving school and have worked in various settings including hospital and hospice settings.

Please feel free to contact me if you want to have a chat about what the home can offer you or your loved ones and I will be happy to guide you.

 

Rachel Forbes

Clare Gregson

Senior Carer

Clare has worked at the Mount House & Severn View for over 4 years. She joined the team as a night Carer and now works as a Senior Carer for the residential community. Clare also provides support to all of the care assistants.

Shirley Lewis

Care Practitioner

Shirley is the Mount House's very first Care Practitioner. She has been working here since 2010 and provides support to all of the care assistants.

Becky Lewis

Administrator

Becky joined the administration team at the Mount House & Severn View in 2012, and was promoted to Administrator in 2019. Becky is responsible for all of the administrative and financial aspects related to the running of the Mount House. The admin team are always on hand with a friendly welcome and offers of assistance.

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Claire Anslow

Claire Anslow

Care Practitioner

Claire qualified as the Mount House and Severn View’s second Care Practitioner in 2019. She has been working here for over 10 years, and provides support to all of the care assistants and senior care staff, whilst also working closely alongside the nursing team & Clinical Lead.

Donna Thomas

Donna Thomas

Unit Nurse Manager

Donna is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

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Roberta Marinescu

RGN

Roberta is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

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Steffi Pritchard

Steffi Pritchard

Head Chef

Steffi has been working at the Mount House & Severn View since 2014 and was promoted to Head Chef in 2018. Steffi creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and visitors. Steffi also holds nutritional meetings and tailors her daily menus to residents' preferences.

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Beth Forbes

Beth Forbes

Trainee Commis Chef

Beth joined the Mount House & Severn View team in 2016 originally as a Housekeeping Assistant and a Carer. Beth has recently joined the catering department and is currently working towards completing her Commis Chef Apprenticeship.

 

Rachel Forbes

Rachel Forbes

Head of Housekeeping

Rachel joined the Mount House & Severn View team 3 years ago, originally as a Housekeeping Assistant and has recently been promoted to Head of Housekeeping. She is responsible for making sure that our home meets the highest of hygiene standards.

 

Joe Cieciora

Joe Cieciora

Maintenance Assistant

Joe joined the Mount House & Severn View in 2014 as one of our Kitchen Assistants and was then promoted to our home’s Maintenance Assistant. Joe works alongside Dave and is also responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.

Phil Ingram

Phil Ingram

Second Chef

Phil has worked at the Mount House and Severn View for over 20 years in the catering department and has been recently promoted to Second Chef. He creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and visitors. Phil also holds nutritional meetings and tailors his daily menus to residents' preferences.

 

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Gareth Lloyd

Head of Maintenance

My name is Gareth, I am happy to be part of the Mount House & Severn View team as Head of Maintenance. I am responsible for maintaining the grounds and buildings, ensuring a safe environment for our residents to live and for my colleagues to work in. We have some lovely characters in our home I enjoy getting to hear their stories. 

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01743 404152

All other calls

01743 232228

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards