"My mother was in Mount House for the best part of a year. She had dementia and was almost 93 when she passed away last week. The staff at the nursing home treated her with exemplary care, love and attention. She spent the last few months in the Salway Suite where she felt safe in a lovely room overlooking the garden. The carers led by two ladies and all their team were so lovely to her, this not only helped her but it helped us as her family. We had access to her whenever we wanted and we were always met by a friendly face. I want to say thank you to everyone at Mount House for being so kind to her. The news only ever tells us the nursing homes that fail, there must be thousands of them that do wonderful work. Barchester's Mount House is definitely in this category."
carehome.co.uk rating: 5 out of 5