What our families say

"The Fernes is a very happy home to live in. I would like to highly recommend this care home to anyone looking for a care home. The staff are kind and caring at any time, day or night."

T B
carehome.co.uk rating: 5 out of 5

"Excellent accommodation with full ensuite facilities and motorised bed. Good facilities with plenty of social areas. Very caring staff - really try to please the residents and make them comfortable."

David T
carehome.co.uk rating: 4.73 out of 5

"My father was in this care home for the last 4 months of his life and it was one of the best decisions I have made. From the minute I walked in to check it out to the very end when my father passed away I was taken aback by the wonderful staff in this home. They couldn't do enough for him and made his last few months as enjoyable as possible in the most caring way possible. It wasn't just the odd member of staff either it was every one of them. I am eternally grateful to the manager and her fantastic team for their services and won't hesitate to recommend them to anyone. Thank you."

Sarah M
carehome.co.uk rating: 5 out of 5

"Our father was the third resident and has lived at The Fernes for just over a year. Thanks to the excellent care he has received his well-being and health have improved tremendously. The family enjoying visiting dad who is always groomed and dressed well. His room is kept immaculately clean and tidy. Dad thoroughly enjoys the delicious meals which are cooked on site and served in the dining room. Although there is a huge choice of activities morning and afternoon we still haven't managed to persuade dad to join in, he is always given the opportunity. We are very pleased we chose The Fernes."

Anne D
carehome.co.uk rating: 5 out of 5

"Barchester The Fernes is an excellent modern care home - more akin to a five-star hotel overlooking countryside at the rear and close to the shopping centre of Fareham and Whiteley. Very clean, helpful staff and almost too quiet!"

David A
carehome.co.uk rating: 4.75 out of 5

"I am very impressed with everything at The Fernes. I spoke to them and asked questions many times before deciding that this was the best place for mum. The staff are extremely caring attentive to residents, treating them with dignity at all times. When mum became unwell they acted very quickly and this probably helped to save mum's life. Everyone is so helpful and professional, the building and facilities are first class. I have had many experiences with other homes both, professionally and as the daughter of a resident, and I have seen no other home that meets the standards of The Fernes. If you want a loved one looked after and cared for, don't hesitate to choose The Fernes."

L B
carehome.co.uk rating: 5 out of 5

"We looked at many homes for my mother, but they were mostly dull and not colourful. The Fernes is more like a 5-star hotel with such friendly staff, nothing is too much trouble. Food is superb, they have everything on offer for my mother, even the hairdresser is on call. I did not feel guilty for one minute leaving her there as I knew straight away, this was an amazing, caring and friendly home. Thank you to all. You do an excellent job and it's much appreciated."

Ian H
carehome.co.uk rating: 5 out of 5

"Facilities second to none. The introduction of the resident was done with care, sympathy and dignity. The resident's physical condition has improved immensely in the few months of occupation. Carers are friendly, cheerful and attentive."

A A
carehome.co.uk rating: 5 out of 5

"I was very pleased to have moved my mum to The Fernes. She settled in quickly and feels at home. She is able to get around the building with her trolley quite easily as there is plenty of space. The staff are very approachable and have encouraged mum to take part in a variety of activities. Living a long way from the Fernes makes it doubly important that I have confidence in the care offered - and I have no doubts about that at all. Thanks and keep up the good work."

John K
carehome.co.uk rating: 4.75 out of 5

"My mother has been in The Ferms for a number of months now and has had excellent care from attentive, positive and patient staff. The home actually feels like home as attention to detail is such to give a warm feeling. Staff and management are very approachable and are all very aware of the care plan specific to my mother and her needs, something I find reassuring and a good indicator of just how professional and ultimately caring all the staff are at The Ferms. They are excellent."

David O
carehome.co.uk rating: 5 out of 5

"Being at The Fernes makes my visits to mum a quality time with her. From a relative's point of view, I enjoy coming here. The staff are so kind and caring. It is a very happy place and laughter can be heard whenever I visit. My mum's needs are well understood. The home is spotlessly clean it reminds me of a five-star hotel. I am always made to feel welcome and I am updated on a regular basis about how mum is doing. Mum has begun to engage more and enjoys being out and about in the mini bus. Nothing is too much trouble and mum's individual needs are catered for. She can definitely retain her own individuality. I know she feels very safe here. A wonderful place not at like many care homes I have visited. Well done to everyone."

Jo B
carehome.co.uk rating: 5 out of 5

"My sister gets very agitated at times and the staff deal with her in a kind and understanding way. I think she eats too much, but this is top of her priority. Unfortunately, she feels everybody steals from her and doesn't believe when she is told the opposite. She does not believe that the care home is now her permanent home, even though she knows she can no longer cope living on her own."

Brenda C
carehome.co.uk rating: 5 out of 5

"Barchester The Fernes has a warm, welcoming atmosphere. It is tastefully decorated and homely. All management and staff are friendly and caring. They treat all residents with dignity. The en-suite rooms are spacious and very comfortable. There is a homely lounge and comfortable seating areas with refreshments. The whole place is extremely clean. Residents can have refreshments in their rooms if required. There is a beautiful dining room where food is plentiful, well cooked and plenty of choice. Any special dietary needs can be met. Each week there are several activities on offer. There is a security door with a code. I think Barchester The Fernes is value for money. This relates to the ground floor. Other 2 floors are of equal standard."

PB
carehome.co.uk rating: 5 out of 5

"Very professional, friendly, clean, nothing is much trouble. My mother's appearance is evidence of her improved well-being."

David A
carehome.co.uk rating: 5 out of 5

"After almost three full months at The Fernes, my Father's health has continued to improve. He is more alert and more mobile. Why? The care and attention he is receiving are excellent. The staff respect the residents and are kind and caring. He enjoys the food, which is cooked on site and enjoys two hot meals a day plus a breakfast of choice in his room. Snacks and treats are served during the day. The Fernes is clean and well maintained. The housekeeper and her team work endlessly to ensure the home is spotlessly clean."

Anne D
carehome.co.uk rating: 4.92 out of 5