My name is Rachel, I have worked in Care Industry for 20 years and I have had various roles within the industry. I have now found a role in which I am very passionate about.

I started at The Fernes in February 2019, and I knew from day one, I had found the perfect role and environment to work in.

I am passionate about making every day here an enjoyable experience for everyone. I particularly enjoy talking and getting to know everyone. I am a very driven individual and like to plan each activity with my colleagues to ensure everyone’s needs are adhered to.

I am a very happy and bubbly person and love my job. I am here to have fun and succeed in my new role.

I started at Marriott House in October 2018 as Head of Maintenance, and moved to The Fernes at the beginning of 2020 to carry on my duties as Head of Maintenance here. I really enjoy my role, as the work is varied and the staff and atmosphere at The Fernes is warm and welcoming. Laughter can always be heard!  It is a lovely feeling to make a difference to the residents' lives. 

Hello, my name is Claire. Two years ago I joined the housekeeping team at The Fernes as an assistant. Over that time, I have enjoyed getting to know all the residents, their families and staff.  I have always been a caring person after looking after my parents in their later lives.

I decided to change direction in my work from childcare to helping make the life for the older generation more comfortable and enable them to celebrate their lives to the full. Listening to the resident's stories and getting to know their families is an honour and a privilege.

In September 2019 I became Head Houskeeper and now lead a team of 5 housekeepers with support from my manager Sarah.  All of the housekeeping team endeavour to undertake Barchesters values in our work and to respect everyone at The Fernes and do our best in all we do and are very committed to making The Fernes a safe, clean environment to live in and work in, filled with life, fun, laughter and friendship.

I love that everyday is different here on Memory Lane. I enjoy listening to the residents' stories, sharing their photos, memories and hearing about their early days. What drives me is seeing the positive impact I have on an individual life. I love seeing the residents happy!

My passion is supporting people with dementia and palliative care, which I am a champion for both.

I am a local lady and I have supported people living with dementia for many years. I have been at The Fernes since 2017, and I love my job; each day offers something new, and it’s a privilege to work with a great team.

"We may not have it all together, but together we have it all." - My quote for Memory Lane