Meet the team
Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:
Hi, my name is Sarah and I am the General Manager here at The Fernes. Welcome to our website!
I have worked within the care sector since 1991 and I am very passionate about my role and responsibilities. Right from the beginning, I knew that this was where I belonged.
My career began as a Care Assistant in a small residential home, and I worked my way up to Senior and then Deputy Manager. After spending 26 years in this one home, I decided it was time to spread my wings and was lucky enough to be offered a Deputy Manager position in a much larger residential home. It was only a matter of weeks before I was promoted to General Manager and I have devoted the last 15 months there to improving the home and leading and developing the team.
Over the years, I have completed an array of training and qualifications up to and including NVQ Level 4 in Health and Social Care, and I continually look for ways I can improve my knowledge, skills and my own personal development.
I joined Barchester in July 2018 as the General Manager of The Fernes, and I really enjoyed getting to know the company, my home, my staff team, the residents and their families and friends.
I aim to ensure, as a team, that we continue to deliver a high standard of person-centred care to those we support, placing them at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.
I am very proud of everything I have achieved, but one of my greatest accomplishments is changing my previous home's CQC rating from 'Requires Improvement' to Good in all 5 KLOE’s within 10 months of commencing my employment.
I feel honoured to have spent my entire career doing what I love the most and feel that there is nothing more rewarding than going home at the end of the day knowing you have made a difference to a person’s life.
Hi, my name is Sarah and I am the Deputy Manager here at The Fernes. I have worked in the care sector for many years and, in that time, I have become passionate about delivering high quality services.
I love working at The Fernes and enjoy getting to know the residents. Our care team has been selected for their skills and passion for high quality care, and I look forward to leading them and growing together so that The Fernes not only becomes our work place, but also the home we share with residents.
I have been at The Fernes since July 2018, starting as a temp administrator. In March 2019, the role of head housekeeper became available, and I was asked to take on the position, and later in the year I moved into the role of administrator.
I am a very dedicated and passionate person and have taken on this role with commitment and pride.
I love working within the care sector and enjoy spending time with residents and their loved ones.
My name is Rachel, I have worked in Care Industry for 20 years and I have had various roles within the industry. I have now found a role in which I am very passionate about.
I started at The Fernes in February 2019, and I knew from day one, I had found the perfect role and environment to work in.
I am passionate about making every day here an enjoyable experience for everyone. I particularly enjoy talking and getting to know everyone. I am a very driven individual and like to plan each activity with my colleagues to ensure everyone’s needs are adhered to.
I am a very happy and bubbly person and love my job. I am here to have fun and succeed in my new role.
I have been with the company since December 2017. I very much enjoy the role of Receptionist here at The Fernes, as I am a real people person. I have built a lovely rapport with residents, loved ones and staff and this home is such a lovely environment, not only to work in, but to live in.
Hello, my name is Claire. Two years ago I joined the housekeeping team at The Fernes as an assistant. Over that time, I have enjoyed getting to know all the residents, their families and staff. I have always been a caring person after looking after my parents in their later lives.
I decided to change direction in my work from childcare to helping make the life for the older generation more comfortable and enable them to celebrate their lives to the full. Listening to the resident's stories and getting to know their families is an honour and a privilege.
In September 2019 I became Head Houskeeper and now lead a team of 5 housekeepers with support from my manager Sarah. All of the housekeeping team endeavour to undertake Barchesters values in our work and to respect everyone at The Fernes and do our best in all we do and are very committed to making The Fernes a safe, clean environment to live in and work in, filled with life, fun, laughter and friendship.
Hi I'm Maria. I have been at The Fernes since 2017, I started as a Care Assistant and I have worked my way up to a Senior Care Assistant, through hard work and dedication.
The Fernes is not only my place of work, but it feels like my second home, the residents and members of staff here are a true inspiration and I really enjoy every moment spent here. I look forward to many more years here with our residents, putting smiles on their faces.
I am a local lady and I have supported people living with dementia for many years. I have been at The Fernes since 2017, and I love my job; each day offers something new, and it’s a privilege to work with a great team.
"We may not have it all together, but together we have it all." - My quote for Memory Lane
My name is Mercedes and I started my career in the care sector in 2012. When I was employed by Barchester here at The Fernes in March 2018, I was determined to make every day a joy for rhose we support. I am a very bubbly and outgoing person with a kind and caring nature. I love my job and enjoy coming to work every day, and meeting the needs of all our residents.
What happens now?
Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.
New care enquiry phone lines are open 8am - 8pm
01329 655 802
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