Lucerne House Care Home

Chudleigh Road , Alphington , Exeter , EX2 8TU   Map View

Lucerne House Care Home in Exeter

Our purpose-built nursing home is surrounded by beautiful grounds and situated in the pretty Devon village of Alphington on the outskirts of Exeter. We provide first class 24-hour nursing care, alongside expert care for people living with dementia. We also offer personalised care and support for people with multiple sclerosis or a physical disability and we provide care for older people in need of support or with nursing needs. Spread over three distinct units Lucerne is the perfect care environment. There is a quiet room where family can stay overnight when support is needed.

Dementia Care

We also provide specialist support for individuals living with dementia in our bespoke Memory Lane Community, where care is focused on independence, dignity and choice, with a person centred approach. We have also invested in a 'Magic Table' for our home, an interactive light projector designed to support people living with dementia through mentally and physically stimulating games.

Staff at our nursing home have worked with Dementia Care Matters to improve the quality of life for the people living here in our Memory Lane Community and achieved the independently awarded confirmation of quality of Butterfly Service status in September 2013. The home has extensive secure and wheelchair accessible gardens, including a sensory garden. Personalised care planning feeds into an activities programme supported by our award-winning activities co-ordinator, an enthusiastic staff team and a music therapist. Contacts with local medical services are extremely strong, with the local GP running surgeries twice a week, and a well-established role in the life of the home and its care planning.

You’re welcome to come in to see what we have to offer.

Life at our homes booklet

Read our brochure ‘Providing great quality care and wellbeing’ for more information on how we’re here to help you and your loved one.

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Types of care

We pride ourselves on the delivery of first class, person-centred care, whether it be for younger disabled persons, elderly frail, or dementia residents, the focus is the same: independence, dignity and choice. This can be demonstrated time and time again in testimonials and feedback from families, several of whom come and visit daily. 

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Nursing care

Residential care

Dementia care

Respite / Short stay

Services for under 65

Enriching the lives of people living with dementia

Click here to read our latest brochure 'Enriching the lives of people living with dementia' for more information on our support for your loved one.

A-Z Directory of Demential Care

Click here to read our latest brochure 'A-Z Directory of Demential Care' for a useful toolkit for providing good dementia care.

Facilities

  • Wi-fi available
  • En-suite rooms
  • Pet-friendly
  • Step-free access

On-site

  • Access to kitchen facilities
  • Activity classes
  • Activity room
  • Bar/café

Accessibility

  • Disabled bathroom
  • Disabled parking
  • Disability awareness/equality training
  • Lift

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Sally Colletti

General Manager

Hi, my name is Sally Colletti, and I am the General Manager here at Lucerne. Welcome to our website!

I qualified as an RGN from Plymouth University. I am a passionate nurse with a wealth of experience, which includes over 6 years’ experience in A&E departments, and I was the team lead for a team of community nurses in Dorset.

I support the General Manager, and together we enhance the lives of all our residents and their loved ones, being supportive and understanding and including everyone in decisions.

I have a very active role in the lives of all residents, ensuring patient-centred care is delivered by every member of staff to a high standard. In my time as a nurse, I have gained valuable experience and knowledge around caring for the elderly and terminally ill patients. I believe that a holistic approach is crucial to providing gold standard care for the individual and their families.

Making the decision to move yourself or your loved one into a nursing home can be a daunting experience, but I am here to help with that journey, ensuring the decision to move is a positive one, and I will alleviate those fears and anxieties by talking you through that transition.

I will ensure that you or your loved ones are the most important at all times by listening and answering all of those questions you may have. I regard myself as a competent and supportive nurse who empowers and motivates residents to live a fulfilling life.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Lucerne House Care Home

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Lucerne House Care Home

CQC Overall rating

Outstanding

31 October 2019

See the report