Staff at Lucerne House are celebrating after our home performed strongly in Your Care Rating 2017, a nationwide survey of care home residents, families and friends. The results show we were given an overall score of 924 out of 1,000 by residents, and 865 by family and friends. You can read the report here.
We are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by residents here at Lucerne House.
Our purpose-built nursing home is surrounded by beautiful grounds and situated in the pretty Devon village of Alphington on the outskirts of Exeter. We provide first class 24-hour nursing care, alongside expert care for people with dementia in our dedicated Memory Lane Community. We also offer personalised care and support for people with multiple sclerosis or a physical disability and we provide care for older people in need of support or with nursing needs. Spread over three distinct units Lucerne is the perfect care environment. There is a quiet room where family can stay overnight when support is needed.
Staff at our nursing home have worked with Dementia Care Matters to improve the quality of life for the people living here in our Memory Lane Community and achieved the independently awarded confirmation of quality of Butterfly Service status in September 2013. The home has extensive secure and wheelchair accessible gardens, including a sensory garden. Personalised care planning feeds into an activities programme supported by our award-winning activities co-ordinator, an enthusiastic staff team and a music therapist. Contacts with local medical services are extremely strong, with the local GP running surgeries twice a week, and a well-established role in the life of the home and its care planning.
You’re welcome to come in to see what we have to offer.
Life at Lucerne House Care Centre
Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.
Outstanding