Lucerne House Care Centre

Chudleigh Road
Alphington

Exeter

EX2 8TU

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Care enquiries

01392 330 688

New care enquiry phone lines are open 8am - 8pm
All other calls 01392 422 905

Lucerne House Care Centre in Exeter

Our purpose-built nursing home is surrounded by beautiful grounds and situated in the pretty Devon village of Alphington on the outskirts of Exeter. We provide first class 24-hour nursing care, alongside expert care for people with dementia in our dedicated Memory Lane Community. We also offer personalised care and support for people with multiple sclerosis or a physical disability and we provide care for older people in need of support or with nursing needs. Spread over three distinct units Lucerne is the perfect care environment. There is a quiet room where family can stay overnight when support is needed.

Staff at our nursing home have worked with Dementia Care Matters to improve the quality of life for the people living here in our Memory Lane Community and achieved the independently awarded confirmation of quality of Butterfly Service status in September 2013. The home has extensive secure and wheelchair accessible gardens, including a sensory garden. Personalised care planning feeds into an activities programme supported by our award-winning activities co-ordinator, an enthusiastic staff team and a music therapist. Contacts with local medical services are extremely strong, with the local GP running surgeries twice a week, and a well-established role in the life of the home and its care planning.

You’re welcome to come in to see what we have to offer.

Types of care

We pride ourselves on the delivery of first class, person-centred care, whether it be for younger disabled persons, elderly frail, or dementia residents, the focus is the same: independence, dignity and choice. This can be demonstrated time and time again in testimonials and feedback from families, several of whom come and visit daily. 

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Nursing care

Residential care

Dementia care

Respite / Short stay

Services for under 65

Facilities

  • Wi-fi available
  • En-suite rooms
  • Pet-friendly
  • Step-free access

On-site

  • Access to kitchen facilities
  • Activity classes
  • Activity room
  • Bar/café

Accessibility

  • Disabled bathroom
  • Disabled parking
  • Disability awareness/equality training
  • Lift

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

John Bayliss

General Manager

My name is John Bayliss and I am the General Manager here at Lucerne House.

My working career started in Birmingham, where I was a trainee company accountant. I then moved down to Cormwall in the eighties and became interested in elderly care, starting out as a registered manager of a medium sized nursing home. Since then, my career has stayed mainly around the care home sector, with jobs ranging from the management of small EMI homes, large nursing homes, through to the role of a Group Operations Manager for a small provider. I also spent a short time out helping my wife run a medium sized convenience store and Post Office as the Postmaster. However, my passion has always been centred around providing high standards of care to older people.

I am looking forward to the opportunity of meeting new people in an environment which is familiar to me and to making a positive impact and difference to those residents, staff and relatives who I come in contact with. 

Get in touch Meet my team

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Lucerne House Care Centre

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care & facilities’

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Lucerne House Care Centre

CQC Overall rating

Outstanding

31 October 2019

See the report