Lucerne HouseBarchester Healthcare

Care & Facilities at Lucerne House Care Home

We here at Lucerne House offer a range of unique nursing and residential services. All our rooms are single en-suite, with our Younger Disabled unit having larger en-suites. Our purpose-built home has the dementia unit situated on the ground floor with access at all times to a secure, walled garden area, including a sensory garden. Personalised care planning feeds into a full activities programme supported by our Head of Activities and very enthusiastic staff team.

We are now using handheld digital technology called 'Enable' internally to develop, update and manage our care and life enrichment documentation for residents. We work with one of the UK’s major digital care home documentation providers and have a bespoke platform to manage documentation digitally which aligns with our wish to deliver the highest quality individual care and life enrichment. You will see our team members using hand-held devices as the care plans and life enrichment preferences will be accessed via the device on an App. This will mean that it may look like our teams are using their mobile telephones, rest assured this is not the case and all technology used in the home is there to support our residents and relatives. There are so many benefits in moving to using digital technology to care for our residents, and for the staff working at the home including improving communication and collaboration between teams, increasing accuracy of care intervention recording and becoming more environmentally friendly.

Care & Facilities at Lucerne House Care Home

Care at Lucerne House Care Home

Extra care services

  • Stroke care
  • Physical disability services
  • Mental health services
  • Learning disability services
  • Services for under 65s

Care Duration

  • Accept direct referrals
  • Accept referrals from local authorities
  • Emergency placements
  • Long-term placements
  • Respite and short stays

Facilities at Lucerne House Care Home

On-site

  • Access to kitchen facilities
  • Activity classes
  • Activity room
  • Bar/café
  • Conservatory
  • Day trips
  • Exercise classes
  • Flexible mealtimes
  • Internet access/wifi
  • Digital care planning
  • Laundry
  • Landscaped gardens
  • Night bite menu
  • Quiet lounge
  • Relatives meal with residents
  • Sensory garden
  • Special dietary requirements
  • TV lounge

Accessibility

  • Disabled bathroom
  • Disabled parking
  • Disability awareness/equality training
  • Lift
  • Lifting and handling equipment
  • Step-free access
  • Wheelchair access within home
  • Mini bus or other transport

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators
  • TV in bedroom

Extra services

  • Chiropody
  • Hair dressing salon
  • Massage
  • Magic Table 360
  • Newspapers/magazines
  • Physiotherapy
  • Residents may retain their GP

Useful guides and information

Useful Guides

Our Guides

Here to help you make the right decision about your care requirements

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Food & Nutrition

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more about our food & nutrition
Reviews

Reviews

Hear what our wonderful residents and their families have to say about their experience with us.

Find out more about our reviews

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

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Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01392 330 688
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We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

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Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

Chudleigh Road, Alphington, Exeter, EX2 8TU

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Lucerne HouseBarchester Healthcare

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Working In Our Care Homes

When you join the Barchester family, we don’t just want you to feel valued, we want you to truly love what you do. This is your chance to make a difference every day.

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Frequently Asked Questions

Lucerne House Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay, Services for under 65.

Lucerne HouseBarchester Healthcare

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