Hilderstone Hall Care Home

Hall Lane,

Hilderstone,

Stone,

Staffordshire,

ST15 8SQ

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Care enquiries 01889 861 845
New care enquiry phone lines are open 8am - 8pm
All other calls 01889 505 468

Hilderstone Hall Care Home in Stone

Hilderstone Hall offers 24-hour nursing care and has a dedicated Memory Lane Community, which provides high quality dementia care for those we support. We also offer day care and respite care for people who want short-term breaks. Our highly skilled and dedicated care team are dedicate to meeting the needs of residents and their loved ones.

The activity team work closely with the Stone Alzheimer’s and Stroke Group, providing support and assistance when needed. The home has a minibus for day trips, a massage therapist who visits once a month, a hairdresser who visits twice weekly and a mobile sweet shop that visits every third week of the month.

Our care home is set in the beautiful countryside of Staffordshire in the tranquil village of Hilderstone. As a Grade II listed building, Hilderstone Hall has retained many of its original features, and is set in a large landscaped garden with wheelchair access and seating areas to enjoy the view. The garden features a lovely 600-year old Lebanese Cedar and a lake at the bottom of the garden.

Types of care

We offer bespoke nursing care and a dedicated Memory Lane community for people with dementia. Each new admission is dealt with very delicately, so as not to rush them. A lot of preparations go into a new resident moving into the home, including the creation of detailed care plans and risk assessments. We also encourage families to have as much input into their loved one's care as possible, so we can ensure that our services are as person-centred as they can be. In our latest CQC inspection, we received a 'Good' rating.

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Nursing Care

Residential Care

Dementia Care

Respite / Short Stay

Facilities

  • En-suite rooms
  • Step-free access
  • Hairdressing salon
  • Night bite menu

On-site

  • Access to kitchen facilities
  • Laundry
  • Landscaped gardens
  • Night bite menu

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Nicola Oliver

General Manager

Hi, my name is Nicola, and I am the General Manager here at Hilderstone Hall. Welcome to our webpage!

I qualified as a nurse over 25 years ago and trained at St Thomas' Hospital in London. My passion has always been the care of older people. On my first day on a ward, I met Prince Charles and he asked me what time my shift finished!

I am very proud to call myself a nurse. I have worked in the care home sector for over 20 years and have experience many changes – all for the better,

I have a Higher Diploma in Gerontology and a BSc (Hons) in Nursing Studies.

I have been a Registered Manager with the CQC for many years and achieved my Registered Manager's Award in 2008.

At Hilderstone Hill, we have developed a person-centred approach to care, so that the residents are at the centre of the services provided.

Get in touch Meet my team

Michelle Bywater

Deputy Manager

I have been a Registered General Nurse since 2002 and have always had an affinity for elderly care. I am a strong clinician and joined Hilderstone following a clinical training role. I am looking forward to supporting and developing staff in the home.

Rebecca Rowe

Head of Memory Lane

Becky Rowe has worked at Hilderstone Hall since 2000. Becky started as a Care Assistant and has worked her way up to Senior Carer and Head of Memory Lane. Becky has gained her NVQ Level 2 since being at Hilderstone in addition to her Level 4 in Dementia Care.

Lynn Beaman

Residential Care Manager

Lynn has worked at Hilderstone since 2000. She has worked her way up from a Care Assistant to a Senior Carer and she is now the Residential Care Manager. Lynn has gained her NVQ Level 3 in Health and Social Care, in addition to her Level 4 in Dementia Care, whilst working at Hilderstone. Lynn enjoys close relationships with residents, loved ones and the rest of the team. She is always cheerful and positive and she is a very popular character within the home.

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Tracey Partridge

Administrator

Tracey started out at Hilderstone Hall as front of house and progressed into her current role as Administrator. She has a warm and welcoming approach to helping families, both emotionally and through the financial process of bringing their loved ones into our home.

Sharon Ecclestone

Activities Coordinator

Sharon has been Activities Coordinator since 2006 and is famous for her spectacular themed events. She organises and leads the activities team in providing a variety of things to do at Hilderstone Hall, and she also organises regular trips out using our minibus. She welcomes any suggestions from residents and families in relation to future activities. She also regularly hosts the monthly resident committee meetings.

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Danielle Fearne

Receptionist

Danielle is always waiting to welcome visitors into our home with a warm and a friendly smile. She is available to assist with any queries you may have.

Jake Chadwick

Head Chef

Hello, my name is Jake Chadwick and I am the Head Chef here at Hilderstone Hall. I have been with Barchester since 2010 and started as a young Kitchen Assistant and eventually progressed to the role of Head Chef, as I have a passion for food that looks good and tastes great.

I am hoping for many more years in this role and I am always looking to improve on our currently high standards. I work with a small hospitality team who all have a great eye for detail and we recently received a food hygiene rating of 5, which we are all incredibly proud of. 

We look forward to your visit.

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Ian Stangroom

Head of Maintenance

Ian has been at Hilderstone Hall since June 2017, when he transferred from another Barchester home. Ian has a high standard of workmanship and he deals efficiently with general repairs and maintenance issues, keeping a safe working environment and secure home for residents, staff and visitors.

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Natalie, Sue & Jo

Hospitality Team

Our hospitality team serve up freshly produced, healthy and delicious meals throughout the day.

Gemma Clenton

Head Housekeeper

Gemma has been at Hilderstone since October 2017. She is passionate about making our home welcoming and inviting. Gemma enjoys making our home sparkle and loves the challenge of her role.

Lesley, Victoria & Wendy

Housekeeping Team

Our housekeeping team takes pride in ensuring that the home is always clean, tidy and smells fresh for residents, visitors and fellow staff members.

Michelle, Steve & Sam

Carers

These are the three members of our care team, all of whom have welcoming smiles and personalities. They have a wealth of experience between them.

Norman Perry

Resident Ambassador and Dementia Specialist

I started my career as a Teacher in 1966, teaching primary school children aged 7-12. I came to Hilderstone Hall in March 2017 and have got involved with various projects including being spokesperson for our Residents.  I went on a Dementia Training course and I am now our Resident Dementia Specialist and work in our Memory Lane community.  I have also kept my old job as Elvis! 

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Life at Hilderstone Hall Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & events

Activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilties

Care and facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Hilderstone Hall Care Home

CQC Overall rating

Requires improvement

28 April 2018

See the report

View our response

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01889 861 845Care Enquiries
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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01889 861 845

All other calls

01889 505 468

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Useful downloads

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Find us

Hall Lane Hilderstone Stone ST15 8SQ Get directions

Care Home Awards

Our awards

10-60-6 Enhancing dementia care

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