Hilderstone HallBarchester Healthcare

Reviews for Hilderstone Hall Care Home

carehome.co.uk Review Score for Hilderstone Hall Care Home

108 reviews of the settings belonging to Barchester Healthcare Ltd

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CQC
Hilderstone Hall in Staffordshire
CQC Overall Rating
Good
10 May 2019
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Google Review

4.4 out of 5

31 reviews
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What our families say

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Google Review

I’ve been doing mobility fitness sessions for and with the residents, for over a month now. The staff are so welcoming and approachable.

It’s a lovely environment for both visiting and working. Would recommend to anyone. Thanks Hilderstone!

Christian Hassall

Google Review

Hilderstone Hall is a Godsend for my mom my family and me . No one wants to get to the stage where your loved one needs to go into 24 hour care it is a stressful and difficult time. From my first visit to view the home I felt reassured that my mom would be well cared for . The manager was so supportive and patient with us all as we tried it out and made the very emotional decision for mom to stay there long term .
All of the staff and super manager are kind caring professional and friendly. They provide a genuine home from home environment for the elderly people who live there .Care staff are so caring and respectful in all aspects of personal care . Activities are plentiful and varied providing different levels of social interactions and mental stimulation for each unique individual person who is a resident there . The food is wonderful and varied and support for residents to eat and enjoy their food is done with dignity and kindness . All of this has helped my mom to settle well and provided much needed peace of mind for our family that she is well cared for and happy . We have built trusting relationships with everyone there and are so very grateful for everything they do for mom and all of the other residents there .

Liz English

Google Review

We visited the lovely and very homely Hilderstone Hall with a view to securing a placement for our Father. We were met with such a warm and friendly welcome and were greeted with the beautiful voices of Biddulph male voice choir. The rooms were to a very high spec, with a very homely feel in stunning and peaceful surroundings and the staff were very engaging and attentive towards the residents. Sadly my father's dementia care needs could not be met by the home but the Manager, Melanie Fenton went above and beyond to support me, often outside of her normal work hours and taking the time to email me to check on my Dad and our search for the right home. If things had been different with my Dad, I wouldn't have hesitated to move him to Hilderstone Hall, as such I wouldn't hesitate in recommending the home to others.

Review Ratings: Overall Experience : Excellent
Facilities : Excellent
Care / Support : Excellent
Cleanliness : Excellent
Treated with Dignity : Excellent
Food & Drink : Excellent
Staff : Excellent
Activities : Don't Know
Management : Excellent
Safety / Security : Excellent
Rooms : Excellent
Value for Money : Excellent

Victoria Hughes

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Care & Facilities

Care & Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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Food & Nutrition

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

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Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01889 861 845
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Our fees and contract

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Hall Lane, Hilderstone, Stone, ST15 8SQ

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Frequently Asked Questions

Hilderstone Hall Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay.

Hilderstone HallBarchester Healthcare

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