Meet the Hilderstone Hall Care Home Team

Hi there my name is Caroline and I’m the Deputy Manager here at Hilderstone Hall. I qualified as a Registered Mental Health Nurse in 2011, and first worked for Barchester in April 2014 until August 2018 whilst living in Shropshire.

The support I received during that time was an integral part of my career development and helped to shape me as the nurse I am today. I returned to Barchester when I joined Hilderstone Hall in September 2023, and it’s fantastic to be back. The staff, residents and visitors make it a great place to work, and I am privileged to be a part of the management team where I can support the team in providing the best care possible to those who live here.

I’m always happy to have a chat, so please come and say hello.

Hello, my name is Emily and I have worked at Hilderstone Hall as part of the Nursing Team since 2022, before joining the team her at Hilderstone Hall I worked as a community Nurse so I feel I know the local area well. 

I love my role here and I am fortunate to have a hardworking team who see the residents as extended family. I enjoy taking the time to learn as much as possible about each new resident from their families and themselves. 

Hello, my name is Carrie, I have been in the care sector as a Home Administrator since 2006. 

I joined Hilderstone Hall in April 2023, with a wealth of experience in administration role including completing a NVQ Level 3 in Business Administration.

My duties are the day to day running of the home, payroll, invoicing and contracts.  I enjoy meeting and greeting relatives, residents and professionals, making time for everyone as I have an open door policy.  The staff at Hilderstone Hall are all very welcoming and strive to give the best possible care of which I am very proud to be a part of.

Hi, my name is Lyle and I joined the team at Hilderstone Hall in 2022 as Head of Maintenance.  Most of all I love the interaction and variety my role provides and I feel privileged to be able to make a difference in people’s lives by ensuring their home is maintained and presented to a high standard. Prior to joining the Hilderstone team I worked in the theatre world.

Hi, my name is Tania Lane, I joined Barchester in 2016. I started as a housekeeper and worked my way up to the position of Head Housekeeper.  I take great pride in my work, I am so happy when residents really like how their rooms look and feel.  I also love to talk to the residents while I’m cleaning their rooms. I aim to help residents remain as independent as possible. I also especially enjoy facilitating new families and future residents' show arounds so that they can experience the home prior to move in.

Hello my name is Sarah and I am the Admin Assistant and Receptionist at Hilderstone Hall; I joined the team here in November 2023. I previously worked in administration in an SEN School for 10 years and came to Hilderstone for a new adventure with a passion to provide support to vulnerable people.

The team here have been wonderful and welcoming; Hilderstone feels like a true home from home. It has been a pleasure to bond with the residents and their families and get to know everyone. In my spare time I enjoy the outdoors and going for walks with my children, my partner and our dog.

Sarah joined the team working at Hilderstone Hall in 2021 as a senior Carer. Sarah enjoys her role within the care team and takes pride in her work. Sarah enjoys the challenges of her job and ensures people’s day to day life routines are followed.

Hi I’m Jacqui and I am a senior carer here at Hilderstone Hall. I have been in the health profession for over 30 years in all aspects from manager to cook to pot washer!

I came to Hilderstone in January 2023 after following my Nan who worked here over 30 years ago as a cook and passed away 5 years ago after choosing to spend her last few weeks here.

I am very bubbly, chatty and always singing and I have a passion for sewing and fast cars.

Hi I’m Dave and I am a Senior Care Assistant here at Hilderstone Hall. I have worked in the care sector since 2009 and I am qualified in Level 5 Management and Leadership.

“Hi, my name is Joanne and I joined the home in 2014.  Within my role as a Hospitality Host I strive to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve.

We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, we have an important part to play in making sure that happens. In particular, we provide a friendly, engaging and helpful service in our dining room and bar areas. It’s a fulfilling role that will gives a real opportunity to enhance the lives of all our residents and one in which I enjoy!”

Hi, my name is Claire and I joined Barchester in September 2019 as part of the Housekeeping Team before transferring over to the Kitchen in 2022.  I enjoy working within the hospitality team talking to residents and making sure they are happy. I enjoy helping to serve the nutrient menu to all of our residents. I want to help residents remain as independent as possible.  I work hard to ensure that the home maintains Barchester's high standards and that they work to create a relaxed, personal atmosphere for residents, relatives and staff.

Housekeeping and Laundry Assistant Lesley Stirzaker began working at Hilderstone Hall in 2001

Lesley is dedicated to her work and exudes a positive attitude in all that she does for residents every day.  Lesley's long service is very much appreciated by all residents and colleagues