Meet the Hilderstone Hall Care Home team
From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:
Hi, my name is Elizabeth and I am the General Manager here at Hilderstone Hall. Welcome to our website!
I have a background in community nursing and palliative care. I have been managing care homes since 2009, and I am passionate about the delivery of high quality, person-centered care. I enjoy the being a part of the lives of those we support, and I have learned so much from every care setting I have worked in.
I loved working within a large, structured, supportive company, whose philosophy is so closely matched to mine. I want to continue to develop and maintain an excellent care experience at Hilderstone Hall.
Hello, my name is Sue, I became a Registered General Nurse “RGN” in 1992. During my career I have worked in areas including urology, vascular, tissue viability, elderly Care & community. I have also completed a specialist practitioner degree in District Nursing.
My first visits to Hilderstone Hall were in the capacity of a visiting District Nurse. I have always thought the home was friendly, caring and homely and for that reason I really do enjoy working here with residents in the environment. I have worked as nurse in New Zealand and in Cornwall, where I do enjoy returning to visit friends I made there and of course taking a glass of local Cornish Cider.
Hello my name is Abii, I started working at Hilderstone Hall in 2016, initially as a care assistant. I then moved into the housekeeping department before becoming the Home Administrator in 2020. My previous roles have equipped me with a thorough understanding of how the home operates and to be able to deliver what is required of me as the Home Administrator. I love a challenge and always want to learn new things.
Mostly, I enjoy being at Hilderstone Hall because of the interaction with residents & families, my colleagues and of course the beautiful buildings and surrounding landscape.
My name is Gemma, I am an activities coordinator here at Hilderstone Hall. I like to use Barchester's "Getting to Know You" program so that we know each resident's preferences and can deliver a person centred program of daily and monthly events and activities. We have created a wonderful culture within the home and work together to give the residents the best possible experience.
I originally trained at college for 3 years to become a chef, I pursued my career for 6 years in catering with Staffordshire Police Force. I then worked in care for adults and children with mental health needs. I was particularly interested in the work I engaged in around Autism. I have always been very passionate about wanting to make people's lives as happy as they can be.
My first role at Hilderstone Hall was in 2017 as a carer specialising in dementia & I have completed my NVQ2 in Health and Social Care.
I am hugely enjoying my role as an Activities Co-ordinator at Hilderstone Hall helping residents to celebrate their lives to the full. My work supporting others daily, planning activities and engaging with residents is possible following a career in teaching and production roles.
My career began at the BBC in production. (My claim to “fame” is getting lost in Television Centre with Sir John Gielgud whom I was trying to show to a meeting - but I was unable to find the correct room!)
Following this I had a long career in teaching, working in a number of secondary schools and eventually becoming a Special Educational Needs Co-ordinator leading a department supporting students with additional needs.
Outside of work I enjoy walking my two dogs. I am a member of a number of amateur drama groups and enjoy going to the cinema, theatre and music gigs. I am also a very keen cook and baker, and enjoy eating out, as well as loving reading and puzzles – particularly a good cryptic crossword
Becky Rowe has worked at Hilderstone Hall since 2000. Becky started as a Care Assistant and has worked her way up to Senior Carer and Head of Memory Lane. Becky has gained her NVQ Level 2 since being at Hilderstone in addition to her Level 4 in Dementia Care.
Hello, my name is Jake Chadwick and I am the Head Chef here at Hilderstone Hall. I have been with Barchester since 2010 and started as a young Kitchen Assistant and eventually progressed to the role of Head Chef, as I have a passion for food that looks good and tastes great.
I am hoping for many more years in this role and I am always looking to improve on our currently high standards. I work with a small hospitality team who all have a great eye for detail and we recently received a food hygiene rating of 5, which we are all incredibly proud of.
We look forward to your visit.
Lynn has worked at Hilderstone since 2000. She has worked her way up from a Care Assistant to a Senior Carer and she is now the Residential Care Manager. Lynn has gained her NVQ Level 3 in Health and Social Care, in addition to her Level 4 in Dementia Care, whilst working at Hilderstone. Lynn enjoys close relationships with residents, loved ones and the rest of the team. She is always cheerful and positive and she is a very popular character within the home.
Ian has been at Hilderstone Hall since June 2017, when he transferred from another Barchester home. Ian has a high standard of workmanship and he deals efficiently with general repairs and maintenance issues, keeping a safe working environment and secure home for residents, staff and visitors.
Tania is passionate about collaborating with the housekeeping team in her work to ensure the home maintains Barchester's high standards. Tania said "I love talking to residents and making sure their rooms are clean and tidy as well as making the communcal areas including the lounges, beautiful dining rooms really sparkle and feel welcoming to residents, families, visitors and staff"
Michelle, Brogan & Anna
Meet members of our care team L - R, Michelle, Head Carer with18 years experience, Brogan and Anna all of whom have welcoming smiles and lovely personalities. Our carers enjoy spending time chatting to residents and doing daily activities on a day to day basis. All the carers like to continue with their personal and professional development which enhances the delivery of great Quality of Care to all the residents here at Hilderstone Hall.
I started my career as a Teacher in 1966, teaching primary school children aged 7-12. I came to Hilderstone Hall in March 2017 and have got involved with various projects including being spokesperson for our Residents. I went on a Dementia Training course and I am now our Resident Dementia Specialist and work in our Memory Lane community. I have also kept my old job as Elvis!
What happens now?
Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.
New care enquiry phone lines are open 8am - 8pm
01889 861 845
All other calls