What our families say

Barchester Werrington Lodge Care Home Recommended on carehome.co.uk
We score 9.6/10

21 Reviews

Barchester Werrington Lodge Care Home Recommended on carehome.co.uk
Requires improvement

22 June 2018

View the reportView our response

"My husband has been in Werrington Lodge Care Home for over 5 months. He was taken there at my request from hospital. I remember the senior carer comforting me as I was upset with him having to go into a nursing home as I couldn't cope anymore ( I had for 7 years). She said the staff care and they certainly do. Residents are cared for very well."

carehome.co.uk rating: 4.08 out of 5

"The home is well run, clean and friendly. Nothing is too much of a problem."

Lea M
carehome.co.uk rating: 4.92 out of 5

"I am very pleased with the care given to my wife by the staff at Warrington Lodge."

Bryan S
carehome.co.uk rating: 4.83 out of 5

"I am very pleased with the service provided by Werrington Lodge. The staff have all treated my Father with kindness, respect and helped maintain his dignity. He has specific needs in terms of diet and physical complaints and, in my opinion, the staff have exceeded their duties in supporting my Father during this difficult time."

Richard W
carehome.co.uk rating: 4.33 out of 5

"My dad suffers with Lewy Body Dementia and many other health issues. The care he gets at Barchester Werrington Lodge is second to none. The carers are wonderful, they care for my dad so wonderfully. They really do care, it is so lovely to see. The nursing staff are excellent and very diligent to all my dad's medical needs. Any issues are always sorted immediately. First class care given by all. Management are wonderful and so, so caring. I really can't thank them all enough."

Bridgette S
carehome.co.uk rating: 5 out of 5

"What a breath of fresh air this home is after a bad experience in a previous home to find such a peaceful, calm and pleasant surroundings was a wish come true. From management staff to nursery carers and helpers all with such high standards. The food you couldn't ask for better, freshly baked biscuits in the afternoon who could ask for more. I thank my lucky stars that my husband was taken into their care. What a difference in him. Unbelievable. I thank you all from the bottom of my heart."

Jennifer C
carehome.co.uk rating: 5 out of 5

"So far, the care my father has received from the nursing staff and carers has been fantastic - they all genuinely care for his welfare. This is the most important part for myself, providing confidence and reassurance during turbulent times. The staff are also excellent in communications with myself - us working together to ensure what's in my dads best interest."

Kevin P
carehome.co.uk rating: 4.58 out of 5

"After leaving hospital my mother stayed for a four week respite period. She could not praise the care she received nor the staff highly enough, albeit at a stressful time for her."

Frances W
carehome.co.uk rating: 4.58 out of 5

"My Mum has been at Werrington Lodge for 5 months and has always been looked after so well by the amazing team, led by the Manager. Mum is happy and content at all times. I cannot recommend Werrington Lodge highly enough."

Ian M
carehome.co.uk rating: 4.75 out of 5

"My sister has been a resident from April 2017. She has settled well and is receiving good care. The staff do a wonderful job, especially the older more experienced, even though I wish there were more of them sometimes. They obviously love the residents."

carehome.co.uk rating: 4 out of 5

"Relaxed friendly atmosphere. Staff always helpful."

Shirley C
carehome.co.uk rating: 4.36 out of 5

"My mum spent the last two weeks of her life at Werrington Lodge. The care she received was second to none. The staff were amazing and did everything they could to make her comfortable."

carehome.co.uk rating: 4.55 out of 5

"I find all the staff very helpful and nothing is too much trouble. Always willing to answer questions about my wife."

Ronald H
carehome.co.uk rating: 4.92 out of 5

"I have been visiting my wife for a number of weeks so I have been able to observe the staff going about their daily work. I am very impressed with the care they provide, they are constantly checking to see if the patients are having the right amount of fluids and also regular to the toilet. I would definitely recommend this care home to anyone."

Kenneth K
carehome.co.uk rating: 4.82 out of 5

"Staff always very helpful and welcoming and encouraged us to visit anytime. The management are helpful above and beyond expectations. The food is good, nursing care is good."

carehome.co.uk rating: 4.08 out of 5

"I was attracted to a poster displayed in my local Tesco inviting people who are lonely to visit. I went along and was warmly welcomed and was offered lunch. This was in June 2017. I have visited twice and made friends with both staff and residents. I cannot comment on the rooms etc. as I chat to the residents in the lounge and dining room and all appear happy and well looked after."

carehome.co.uk rating: 5 out of 5

"I have just spent two weeks in respite and have had the chance to observe the staff going about their daily work. I have nothing but admiration for the way they care for the residents both with skill and compassion. I would not hesitate to recommend this care home. The staff are a credit to both themselves and their profession."

Kenneth K
carehome.co.uk rating: 4.5 out of 5

"On our visits we have always been met with friendly faces and the staff are very kind and helpful. A very clean and tidy home."

carehome.co.uk rating: 4 out of 5

"On each visit, I have found the staff caring and pleasant. Regularly checking on client and encouraging him to eat, drink, take medication etc. Personal hygiene and cleanliness is excellent. Client is encouraged to join in activities and if not possible, entertainment provided by choice of TV and bird feeds outside."

Lorriane G
carehome.co.uk rating: 4.25 out of 5

"I find the staff very helpful. My wife's room is always spotlessly clean, her room looks out onto the gardens which are very nice as she can see the birds, she is bed ridden and spends all her time in bed. The food is very good, breakfast, lunch and dinner, tea and biscuits in the afternoon, myself included or other visitors. Reception very welcoming."

carehome.co.uk rating: 4.92 out of 5

"My wife has been a resident since June 2010 with advanced Alzheimers. She has always had first class treatment, management and staff are kind and always helpful."

John L
carehome.co.uk rating: 5 out of 5

"It was a hard decision to put my husband in a home. Werrington Lodge has helped put my mind at ease. When I visit I feel like part of a family. My husband's dementia has got a lot worse, but the staff are caring and tolerant. Every one of the staff and managers fusses over me when I arrive."

carehome.co.uk rating: 5 out of 5

"The care home have been excellent with my father. The staff and managers always keep us informed of any treatments, doctor's visits etc. The food is fantastic, freshly made. All needs catered for."

Lyn N
carehome.co.uk rating: 5 out of 5

My family and I would like to thank everyone at Werrington Lodge for their really kind and sensitive care of Keith during the short time he was with you. We feel that everyone went the extra mile in the way you cared for him

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