What our families say

Barchester Springvale Court Care Home Recommended on carehome.co.uk
We score 9.3/10

10 Reviews

Barchester Springvale Court Care Home Recommended on carehome.co.uk
Requires improvement

24 August 2018

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"I feel my mam is getting very well looked after at Barchester Springvale Court Care Home. She is very safe and seems happy."

Hazel M
carehome.co.uk rating: 4.08 out of 5

"Good care, staff friendly and we are always made welcome. Staff should be trained more and understand about working with people with dementia."

carehome.co.uk rating: 4 out of 5

"Great service, however, should have tea and coffee service throughout the day. Also, should have tele on wall in the living area."

carehome.co.uk rating: 5 out of 5

"Very well run. Excellent services and staff are very capable, friendly, helpful, outstanding and always on hand to help both residents and visitors. A well kept home. Good food for residents and ample activities. Mum is well settled her and overall satisfied."

Joy L
carehome.co.uk rating: 4.33 out of 5

"My father has lived in the above care home for a number of years. I feel my father does get the care that he should. Dad is settled and content normally the staff are very nice. My father doesn't like his personal space invaded so difficult to change his clothes so this an issue which is being sorted. We now have a key worker who dad likes and is great with him to change, shave and is also bathing him."

carehome.co.uk rating: 4.67 out of 5

"So impressed with all needs cared for. Has a lovely, happy vibe and management and staff are great. From the initial visit, they were so welcoming and informative. All staff are so pleasant and nothing is too much bother for them. Have seen so much improvement in my brother since his arrival, he is well cared for and likes the staff and his very pleasant room and food. He gets involved with all activities and outings and enjoys them very much, he says they are so good to him. Couldn't be in a better place."

Eileen M
carehome.co.uk rating: 4.92 out of 5

"Good care, staff are friendly and we are always made welcome."

carehome.co.uk rating: 4 out of 5

"Generally staff are lovely, however, they can be dismissive when suggestions around care are made. My grandmother is always well dressed and looks well cared for, however, it's evident, her hair isn't always brushed. Meal options are well amended to my nanas taste so she is never left hungry - cleaners could make more of an effort to have a 'general tidy round' of her room as mouldy fruit was found in the fruit bowl ready to eat.. loads of activities for my nan to get involved in."

carehome.co.uk rating: 4.33 out of 5

"Lovely care home, Mother and Auntie are well cared for. Lovely staff and management. My Mother is very happy."

Colin H
carehome.co.uk rating: 4 out of 5

"Mam is very settled in the care home. They provide lots of good entertainment. Mam is happy so the family is happy. Excellent care is given."

carehome.co.uk rating: 4.5 out of 5

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