Care and Facilities

Our care is as unique as the residents who live here. Our person-centred approach allows us to really get to know the people we care for and understand what’s right for them. We encourage loved ones to get involved and give feedback so that we can provide the best services possible. There’s also a whole host of features and facilities available to those living with us that really help to make this place feel like a home away from home.

Types of care

Residential Care

Our residential care is ideal for frail older people that would benefit from additional care and support, but without the need for specialist nursing or dementia care.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Care Duration

  • Accept direct referrals
  • Accept referrals from Local Authorities
  • Emergency placements
  • Intermediate care/home from hospital
  • Long-term placements
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Amazing Support

Here to help you make the right decision about your care requirements

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Facilities at our home

  • En-suite rooms
  • Pet-friendly
  • Step-free access
  • Hairdressing salon

On-site

  • Access to kitchen facilities
  • Activity room
  • Conservatory
  • Flexible mealtimes
  • Laundry
  • Landscaped gardens
  • Quiet lounge
  • Relatives meal with residents
  • Special dietery requirements
  • TV lounge

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training
  • Lift
  • Lifting and handling equipment
  • Nearby amenities (church, mosque, synagogue, leisure centre, park, shops, etc.)
  • Step-free access
  • Wheelchair access within home
  • Near public transport links (bus, train, etc.)

Accommodation

  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom

Extra services

  • Chiropody
  • Hair dressing salon
  • Newspapers/magazines
  • Place of worship, visiting faith leaders
  • Residents may retain their GP
  • Visiting support services (GP, dentist, optician, etc.)

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Your details
Your enquiry

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What is the nature of your enquiry

0191 502 9557Care Enquiries
0191 482 4573 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

0191 502 9557

All other calls

0191 482 4573

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Find us

Springwell Road Wrekenton Gateshead NE9 7AD Get directions

Care Home Awards

Our awards
196