Snowdrop PlaceBarchester Healthcare

Meet the Snowdrop Place Care Home Team

Great care is delivered by great people and a committed and well-trained team, with a caring and inclusive view on life. Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Gemma Hicks

Gemma Hicks

General Manager

Hi, my name is Gemma and I am the General Manager here at Snowdrop Place. Welcome to the website!

I have worked in the healthcare sector since 2015, in both public and independent services. As an experienced General Manager, I qualified as a registered Adult nurse in 2006 from the University of Southampton School of Nursing and Midwifery and then began my nursing career in the social care sector. My love for working with the elderly came like many, from looking after my grandmother in my teenage years.

I am extremely passionate about delivering exceptional, person-centred care to residents and ensuring high standards of support. Residents should have the opportunity to live their lives to the fullest. I enjoy working with residents, their loved ones and the staff team here at Snowdrop Place.

Andy King

Andy King

Chef

Hi, I'm Andy and part of the Hospitality team for Barchester. Having worked for Barchester in a variety of our wonderful homes for 4 years, including Snowdrop Place my career spans over 40 years. 

As much as I enjoy cooking and creating dishes, if I had to choose I'd go for take away on a day off! 

Nicola Stutchbury

Nicola Stutchbury

Deputy Manager

Hi, my name is Nicky and I am the Deputy Manager here at Snowdrop Place. I have a lot of experience working in this field, beginning in 2022 when I began as a part-time carer. I am passionate about my role within the home and team and I love interacting with the residents daily. It brings me joy to make a difference in their lives and to give back to the community in any way that I can.

Outside of my work, I have a busy life as a parent of three teenagers. They keep me on my toes and make sure that I am always on the go. 

I feel incredibly fortunate to be in my current position at Snowdrop Place. Every day is a new adventure, filled with opportunities to make a difference and to have a positive impact on the lives of others. I wouldn't trade this experience for anything in the world.

Gemma Moss

Gemma Moss

Activities Coordinator

Having started my journey as a carer, I am now thrilled to be supporting the activities for our wonderful residents here at Snowdrop Place. I love working with them to ensure we provide a full person-centred planner of amazing and engaging things for everyone to enjoy and be a part of

Carol Collins

Carol Collins

Head Housekeeper

I love working in the care sector and supporting our residents daily. I am really passionate about the work I do. I am married with 3 daughters and I have 4 beautiful grandchildren. Outside of work, I love spending time with my family, we go for walks, bake and play games. We also love to laugh a lot!

Katie Venis

Katie Venis

Care Community Lead

My name is Katie and I am one of the team of Care Community Lead at Snowdrop Place.

I started at the home in early 2024 and have really enjoyed getting to know our residents in both communities. 

I have worked in the care sector for 9 years and look forward to using my knowledge to support our residents.

Ashley Varocky

Ashley Varocky

Care Assistant Dementia Champion

Hi, my name is Ashley and  I feel extremely proud to be a part of the Snowdrop team.

I started my journey with Barchester Healthcare as a carer through their sponsorship programme. My role included providing compassionate care to patients and ensuring their daily needs were met with utmost care and attention.

As time went by, I was given the opportunity to develop my skills and progress professionally. I worked hard and eventually became a senior carer, which was a great accomplishment for me.

 Having also been given a chance to become a dementia champion. This role is special to me as it allows me to use my knowledge and experience to support patients with dementia and their families. I strive every day to make a positive impact in their lives and help them to live with dignity and respect.

I am grateful for the opportunities that Barchester Healthcare has given me, and I am proud to be a part of the Snowdrop team.

Candice Lewis

Candice Lewis

Care Community Lead

Hello, My name is Candice and I am part of the Care Community Lead team here at Snowdrop Place. I have been working at Barchester for over a year now and supporting our residents is the most rewarding thing I do. 

I joined Snowdrop Place from another Barchester home and the team here have been so warm and welcoming. The home is beautiful and supporting our residents and their loved ones in this environment is a joy. 

Sophie James

Sophie James

Care Assistant

Sophie is a dedicated carer at Snowdrop Place,  she finds her job rewarding and fulfilling. Every day brings new experiences and challenges, making it an ideal profession. As a people person, she cherishes the opportunity to interact with the residents and their families, providing them with compassionate care and support. When she is not at work, she spends her time with her three young children and indulges in the company of her beloved cats, which are her favourite animals.

Laura Elgar

Laura Elgar

Home Services Advisor

I'm Laura, Home Services Advisor at Snowdrop Place. My role includes working alongside the home’s knowledgeable management team to support potential residents and their loved ones when considering care in our wonderful home.

I’m on hand to meet and chat with you, to answer all your questions and support you through your decision to seek the perfect home, that offers person centered care, companionship, wellbeing and life enriching experiences whilst enabling the protection of independence and individuality. We really aim to make your journey as easy, stress free and comfortable as possible as a team.

My career has spanned various sectors, all based around customers, care and people. With a family I also enjoy making the most of life. I really enjoy the opportunity to be part of our home, where we take pride in offering safe, warm and compassionate care in a luxurious setting where residents really thrive and enjoy their lives.

 

 

Maria Morris

Maria Morris

Administrator

Hi my name is Maria Morris and I am part of the Reception Admin team here at Snowdrop Place.

As someone who has recently been promoted to the role of administrator, I am committed to providing the best possible support to both our staff and residents. I am excited to take on this new challenge and eager to learn new skills that will enable me to better serve our community.

As part of my role, I will be available to assist you with any enquiries you may have, whether it be about our services or any other questions you may have. I believe that listening to your feedback and concerns is paramount to my success in this role, and I am committed to providing you with the support you need.

So if you have any questions or simply want to say hello, please don't hesitate to stop by and introduce yourself. I look forward to meeting you!

I have previously worked in Retail Management, Schools and in the Admin Office for a small business.

Outside of work I love to cook much to the delight of my family and friends, we also enjoy travelling and experience different foods, it also gives me an chance to practice my Spanish.

 

 

Drew Mitchell

Drew Mitchell

Hi, I'm Drew and the Head of Maintenance here at Snowdrop Place. Having started at the home earlier in 2025, I'm enjoying getting to know the residents and team along with the home. 

Liz Barber

Liz Barber

Receptionist

Hello, it's a pleasure to introduce myself to you. My name is Liz, and I work as the admin assistant and receptionist at Snowdrop Place -  As the first point of contact, I take pride in welcoming you with a big smile, a warm greeting and the offer of a hot drink and slice of delicious cake. I'm always ready to assist you with any queries you might have and guide you throughout your visit to ensure that you have a memorable experience.

 

Rutendo Jambo

Rutendo Jambo

Senior Care Assistant

Hi, my name is Rutendo Jambo. I am a BSc (Hons) Health and Social Care graduate. I also attained from Kingston College a Foundation Diploma in Nursing. I have many years’ experience working in healthcare. After completing my studies I moved back to my home country Zimbabwe where I worked as a Pyscho-Social Support Worker at an NGO supporting children with cancer. 

Working as a healthcare professional is personally satisfying and enriching. It makes me feel I am making a valuable contribution to society and a sense of personal satisfaction that I made the right career choice. My personal character, past life experiences and lessons have also helped in shaping my career as a healthcare worker. I like being around people, I enjoy being helpful, caring, willingness to help others and always am genuinely concerned about the wellbeing of others. I have a keen interest in the development of health and social care in society through continuously assessing my own personal contribution to it as well as learning and adopting to trends in that area and furthering my education in healthcare.

Joshua Cross

Joshua Cross

Senior Carer

Meet Joshua, a compassionate and skilled member of the Snowdrop Place team. With his background in healthcare, Joshua brings a wealth of knowledge and experience to his role. He was thrilled to be given the opportunity to work at Snowdrop Place and is passionate about utilising his skills to make a positive difference in the lives of residents. Joshua is grateful for the chance to take his career to the next level and always leaves work with a smile, knowing he has made a difference in the lives of the lovely residents he helps care for.

Liliana Toderasc

Liliana Toderasc

Senior Carer

Hello, My name is Liliana and I am a Senior Carer here at Snowdrop Place Care Home. I have been working int he care indusctry for many years and working with Barchester in this beautiful home is a real highlight for me. 

Supporting our residents and their loved ones is at the front of all I do on a daily basis and I hope that my input in their care brings them as much joy as it does me. 

Ester Sanu

Ester Sanu

Care Assistant

Hello, I am Ester, a dedicated carer at Snowdrop Place. I am passionate about providing compassionate support, I strive to create a positive and nurturing environment for the residents I care for.

I have committed myself to making a difference to people's lives, I bring empathy and kindness to every interaction I have at Snowdrop Place.

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Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

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Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

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Pavilion Road, Hedge End, Southampton, SO30 2ZS

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Working In Our Care Homes

When you join the Barchester family, we don’t just want you to feel valued, we want you to truly love what you do. This is your chance to make a difference every day.

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Snowdrop Place Care Home offers Residential care, Dementia care, Respite / Short stay.

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