"A relatively stubborn but also anxious grandad was put quickly at ease through the skill and kindness of all the staff at the care home. Nothing had been too much trouble and they have quickly got to understand his routines and quirks so that they can help him feel relaxed and happy. I found them extremely helpful as we searched for a suitable care home to be able to answer all our questions comprehensively and clearly."

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carehome.co.uk rating: 4.83 out of 5

"It was a very difficult and heartbreaking decision for all of us to put Mum into a home, especially as she really didn't want to go. Both Mum and I had perceived ideas about care homes, so it was an extremely difficult time. However, due to the exceptional care from an amazing team at Snowdrop, Mum's quality of life, mobility and wellbeing has improved so much. Her transformation is incredible and I have my happy, funny beautiful Mum back. She has her hair done, nails and feet are done, enjoys great food and beautiful surroundings, but most of all some amazing staff with the biggest hearts with her every step of the way."

Andrea A
carehome.co.uk rating: 5 out of 5

"Mum has settled in very quickly and looks extremely relaxed already. The best surprise is that she is walking around and interacting with the other residents and staff. Mum has given us her stash of biscuits and snacks to take away as the food is so good and filling she does not need these to fill her up anymore."

Paul C
carehome.co.uk rating: 5 out of 5

"The idea of placing my mother into a care home was a particularly difficult one for us all. My Mum had a particular view of care homes and these fears were heightened by the circumstances surrounding the current pandemic. The Home Services Advisor was incredibly supportive of our family and was able to allay our fears. The 'fantastic' support of the carers and staff has meant my mother, who was quite frail, has been afforded a new lease of life. The change in her over such a short time is heartwarming. The environment is wonderful, the support and care shown by the whole staff there is inspirational and I have no qualms in recommending Snowdrop Place and its staff."

Chris B
carehome.co.uk rating: 5 out of 5

"Mum has had an amazing time. She was a little unsettled the first day or two, but after that she was fine. The staff were very helpful and reassuring in any worries that she had. This was the first time mum had stayed in care so we were extremely pleased with how mum was looked after."

Christine G
carehome.co.uk rating: 5 out of 5

"Mum moved into Snowdrop Place a month ago and has been given 5-star treatment. She has a lovely room on the first floor overlooking the beautiful garden and gets constant care and attention from all the staff. She is out of self-isolation and able to enjoy different areas of the home which has a community and luxury feel. She is clearly enjoying mixing with other residents and enjoys the cafe area downstairs and the hairdressing salon. There are regular activities such as themed bingo, breathing exercises, bottle decorating and board games and last weekend the residents had Pimms and Strawberries and cream for Wimbledon. The staff are amazing. It’s fantastic. I can’t recommend it enough based on our experience so far. Thank you very much Snowdrop Place."

Alison B
carehome.co.uk rating: 5 out of 5

"I can’t review Snowdrop highly enough. Making the decision to place a loved one in a care home is always difficult, but the staff at Snowdrop put our minds at ease immediately with their professionalism and empathy. I really believe my Nana is in the best care - the staff are exceptional (they truly care) and the facilities are amazing. I love going to visit my Nana as there is a real community feel at Snowdrop, everyone is so friendly and the home itself is beautiful. My Nana has a lovely room, raves about the food and is always up to different fun and stimulating activities. Nothing is ever too much for the staff at Snowdrop and I can’t thank them enough for everything they do."

Bethany R
carehome.co.uk rating: 4.58 out of 5

"A beautiful, very well appointed residence with excellent facilities and location. Staff are highly professional, very caring and very thoughtful. This meant that a potentially very stressful event, laden, with difficult decisions, was navigated far more easily than I would ever have thought possible. I have absolutely no hesitation in recommending Snowdrop Place to others needing to find a lovely place to live for their loved ones."

Christine B
carehome.co.uk rating: 4.92 out of 5

"We would like to thank all of the wonderful staff at Barchester Snowdrop Place Care Home for being so kind, caring, thoughtful and welcoming to our special Mum who has been with you since the opening at the end of April 2021. The rooms are beautifully furnished, comfortable and above all feel ‘like home’. The facilities are also excellent including the elegant dining room and communal lounges. Mum’s first month with you has been very happy and she has made new friends already. Thank you all so much for treating her with such respect and care. We would highly recommend Snowdrop Place for your loved ones."

Jane W
carehome.co.uk rating: 5 out of 5