Reviews for Snowdrop Place Care Home

I delivered to Snowdrop care home the other day during the very hot weather. It was the first stop on my route and the admin team offered me a cold drink and a piece of cake, taking my well-being into consideration. What an amazing team, cake was lovely!

"It was a very useful respite stay having been in hospital for 5 weeks having had abdominal surgery and complications (prior to home). Overall experience was veery good, thank you. The staff were all pleasant although I was self-caring and not in need of day-to-day care. The main downfall was the nutrition and food. The menu was mediocre sometimes with no protein or minimal protein present. The kitchen is upstairs from the main dining area and hot portable ovens are used, however, the food was sometines lukewarm. The serving staff were very pleasant and good at their job. The environment was kept very clean & tiday as well as being very pleasant for residents. Thank you for allowing me an honest review - the only reason to do so is to make quality improvements."

I recently visited Snowdrop Place for a networking event. I was greeted warmly and with a friendly smile. We were treated to a choice of hot and cold drinks as well as pastries, all were beautifully presented and delicious. The home had a lovely light airy feel to it whilst being warm and welcoming. The staff were friendly, attentive and smiling and one resident I spoke to said how well they are cared for. I look forward to me next visit.

"After a sudden illness, we had to make the hard decision to put our mother into a care home for respite care, which turned out to be a terrible experience, she progressively became more immobile and almost bedridden. We naturally had some reservations when we went for a show-around at Snowdrop Place, and we were quite cautious when we decided to move her there. It turned out to be the best decision we could have made. I cannot recommend Snowdrop Place enough. The amazing staff are professional, kind and happy; the home has a real upbeat vibe and sense of community. The facility is maintained to the highest standards of cleanliness, and it is clear that the residents are the top priority. The team treat the residents with dignity and kindness; all our mother's needs are met with kindness & professionalism. Snowdrop Place is a truly supportive environment that has provided our family with much-needed peace of mind, we thank the management & all the staff for this."

Wonderful staff, very caring always look after us when we come in. Lovely environment

I visit a wide variety of care homes throughout Hampshire, volunteering and delivering dementia information sessions to staff and family members. I always enjoy visiting Snowdrop Place as all staff are so welcoming and go out of their way to care, not only for their residents, but also their family, friends & other visitors. Nothing is too much trouble. A great place to live!

"Five stars simply aren't enough for Snowdrop Place and all the staff! From the moment we nervously stepped through the door on one of their "open days", through the paperwork to secure Mary's place, the very difficult day when we moved her in to all the on-going help & support, I cannot fault the care & service given to all of us! It is also a real pleasure to go in for a visit - the welcome is always friendly, the coffee & cake shared with Mary in the Strawberry Fields" cafe is delicious and just to see her smiling & happy is really the only assurance we need! There's so much more to say but I would recommend just paying a visit and see for yourself - I promise you won't be disappointed."

I have had a really lovely experience visiting Snowdrop Place. The atmosphere in the home is incredibly warm and positive, and everyone I have met has been kind, welcoming and genuinely caring towards residents and visitors.

The team create such a friendly and supportive environment, which is clearly reflected in how comfortable and happy the residents are.

A special thank you to Laura and the reception team, who are always so helpful, professional and welcoming. Their support and organisation make every visit smooth and enjoyable.

It is truly a pleasure to visit the home, and I look forward to continuing working together in the future.

I would like to thank and formally recognise the brilliant work of Nicky the senior care manager who was looking after a service user following a fall today. Her kindness, generosity and helpful actions towards the injured lady, the ambulance that attended and the lady's partner were outstanding and she is a credit to the care proffesion. A really brilliant member of staff and a credit to the care home

"My father has been at Snowdrop Place since August. He seems very happy and has received excellent care from the staff. He receives 3 good meals each day with good variety. Wine is also available with meals. Residents are able to Personalise their rooms with photos/pictures/and furniture and a TV is provided. The ensuite bathroom and room are regularly cleaned. Staff often pop in to check they are ok. I feel my dad is safe and well cared for."

"My first impression of Snowdrop Place during the show around when we were looking for a care home for my mum, was excellent. We were given lots of information and introduced to some members of staff. The home itself is beautifully furnished, always clean, and ad a warm inviting feel about it. My mum has been there about 10 months now, and I am very happy with the care that she receives. The staff treat my mum with dignity, she is very well cared for and I am always greeted with a friendly face by all the staff during my regular visits to my mum. The Management are always happy to discuss any concerns I may have, or respond to email communications. Although my mum does not participate in all the activities, she does enjoy some of them, and there really is a good selection for the residents to go to, if they so wish. The only negatives are that communication between the staff is lacking at times, and the garden really does need some better care taken of it. Laundry do a great job, mum is always kept in nice clean fresh clothes, however I do notice that some clothes, especially her cardigans and tops, often get shrunk in the wash. I had always wished for my mum to stay in her own her, but given the struggles we had before she went to Snowdrop , I now I feel that she is in the best place. I have peace of mind now, knowing that my mum is being so well looked after, with wrap around care, day and night. Keep up the good work Snowdrop!"

"Snowdrop Place Care Home truly stands out as a wonderful place. From the moment you arrive, you are greeted by friendly staff who create a warm and welcoming atmosphere for residents and their families. The home is clean and modern, making it a comfortable environment to be in. Every member of the team is helpful and consistently goes above and beyond to provide caring support tailored to each individual needs. I feel treated with dignity, kindness and compassion. Thank you."

"Our mum needed emergency respite care when dad was suddenly admitted to hospital, when I contacted Barchester, they were the first to listen to our urgent needs, they immediately made plans to get mum accommodated into their lovely home Snowdrop Place. All the management team, staff, nurses, carers made mum and us feel so welcome and we were reassured that she was in the safest place and receiving the care she urgently needed. We highly recommend Snowdrop Place, our family are so grateful to everyone for taking that time to listen to us and reassure us at every stage at a very difficult time. Thank you."

"I came to Snowdrop Place in September. I was made very welcome by the staff and other residents. The food is excellent. It is a lovely for family to visit."

"My Mum really didn't want to go into a care home but when my Dad was rushed into hospital we had no option. We had been to Snowdrop Place during an open day and Laura had been very helpful and she had kept in touch. Laura managed to find a room for my Mum at very short notice. She was welcomed by name on her arrival and taken good care of even before she entered the building. The staff were all amazing, the food was great and my Mum did more activities in the two and a half weeks that she was there than she has done in years. My Mum was in tears when she had to leave to go home and still talks about it fondly. Thanks you for taking such good care of my Mum and I'm sure she will be back permanently one day."

"Very friendly and professional staff. There is always someone available to assist with any enquiries - nothing seems too much trouble. On every visit there is a very upbeat feeling from all members of the team. Cleanliness is of the highest standard. Residents are highly important to the staff who ensure their needs are met. Daily entertainment is organised for those who wish to participate allowing residents to interact with one another should they wish to do so. Would definitely recommend this care home ."

"It has to be the nicest place for a loved on to live, and end there days. Such care, love, kindness and compasion. I feel blessed my husband ended his final day here. Bless all the staff."