What our families say

We score 8.7/10

8 Reviews

Inadequate

06 November 2018

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"My aunt has been at Sherwood Lodge a number of years. She is always clean, tidy and has her hair done regularly. She is known to all staff. Her condition has altered over the years - both physically and mentally and yet standard of care has remained high. She is happy!"

J H
carehome.co.uk rating: 4.55 out of 5

"My mum has recently just moved into Sherwood lodge and I have to say it’s the most beautiful and wonderful care home I could have ever picked. Looked at a few other care homes in Bamber bridge and around the Preston area, and Sherwood Lodge offered more from the meals they have to the atmosphere they have in the care home. Staff are always singing always jolly and always happy to go an extra mile. The management is always involved they spent some of their time talking to my mum and other residents in the afternoon. Overall I am very happy and I feel like I made a very good decision on putting mum here."

Katy B
carehome.co.uk rating: 4.83 out of 5

"My aunty now lives in Sherwood Lodge. The home management team are very supportive, staff are very good with my aunt and there is plenty going on around the home. The food is excellent and the home is very beautiful. Most of the time there is a lovely atmosphere around the home."

Amanda M
carehome.co.uk rating: 4.58 out of 5

"My mother is very happy living at Sherwood Lodge. She is well looked after and well fed. Since the new manager took over, the quality and standards at Sherwood Lodge have improved. He is very approachable and sorts any minor problems out swiftly. The staff are friendly and caring."

Debra N
carehome.co.uk rating: 3.83 out of 5

"The care home is well maintained and the gardens are lovely with good seating areas for the residents. The staff always seem overworked and stressed, perhaps more staff are required. It is very hard to get to speak to anyone about my mother as they are always so busy. The receptionist is most unhelpful, nothing is ever "her job". The financial side is chaos and we have been owed a large amount of money since October. We are always told it will take time to sort out. When we owe the home money it is expected to be paid within a week of the extras invoice."

Debra N
carehome.co.uk rating: 3.92 out of 5

"My husband is settled at Sherwood Lodge and I am satisfied with the care he is receiving. The care staff are all excellent and work over and above the call of duty for the individual residents. Along with others, my husband can be awkward and behave out of character, but the staff handle him with care and dignity. Individual needs are always recognised."

M B
carehome.co.uk rating: 4.25 out of 5

"Overall the care and services provided have to be considered better than good. My Mother has been resident here for more than 8 years which in itself is evidence of our satisfaction with the care given."

Geoff K
carehome.co.uk rating: 4.42 out of 5

"Sherwood Lodge is a lovely care home, with lovely caring and patient staff. My mother who has dementia has been a resident now for two years and always says, "it's a good place" which always makes us as a family reassured that she is happy and contented and in return we are happy and contented knowing she is being cared for in a lovely environment with kind staff who will go that extra mile. Food is cooked and presented to a very high nutritious standard and visitors can eat with their relative if required. The activities they provide are outstanding and stimulating and I wouldn't hesitate in choosing this home for another relative."

Pamela S
carehome.co.uk rating: 4.58 out of 5

"What can I say, the staff at Sherwood Lodge go far and beyond what they call "just doing our job". They are professional, caring and made Mum feel like she was at home. Sadly, Mum passed away this week, both my sister and I stayed with her at the Lodge for two days where they gave us a bed, fed us and gave us endless cups of tea and comfort. They gave mum the dignity she deserved and she was particularly fond of a senior carer (who came in on her day off to see mum as she was worried about her), she called her "my girl"and another male senior carer. They couldn't have done anymore and supported both my sister and myself throughout. They really go the extra mile. We will always be forever grateful for them helping us through a very difficult time it would have been much worse without them."

Paula S
carehome.co.uk rating: 5 out of 5

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