What our families say

"The staff at the care home seem to care for my mother in law and look after her as well as they can. Sometimes she can be cantankerous, so she is not always easy to help, but they seem to calm her down."

John S
carehome.co.uk rating: 4.67 out of 5

"My mother has been a resident at Rivermead since June 2016. Her needs are complex, including severe dementia caused by brain damage, resulting in intermittent challenging behaviour. The care has been exemplary throughout, I'm totally reassured that she is looked after with compassion and skill. The staff have always been fully involved, very approachable and have supported me recently with issues arising from external agencies. The environment is always clean with stimulating images and artefacts throughout the communal areas. Even during difficult periods, her personal care, hair and hygiene are good. Rivermead has been our lifeline - I can't envisage my mother's life elsewhere."

Dorothy B
carehome.co.uk rating: 4.92 out of 5

"Rivermead is an excellent care home.My father has advanced dementia and the staff are so caring and strive to give the best possible attention to all residents and treat them with dignity and respect. The home itself is a lovely, homely building with the residential rooms set in a square around a central lounge and dining area in memory lane (dementia Unit). This is reassuring from a safety perspective. The carers and nursing team are attentive and spot any issues without delay."

Gill H
carehome.co.uk rating: 4.75 out of 5

"I have been at Rivermead for over a year while my husband has been unwell. It feels like home, all staff are caring and friendly. I go on trips with activities regularly and have been shopping, out for coffee trips and the lavender farm."

S T
carehome.co.uk rating: 5 out of 5

"My father was admitted to Rivermead from another care home. He had been deteriorating physically and mentally and appeared to have given up on life, refusing to be showered, to eat or get out of bed. Within 10 days at Rivermead he was a different man. Allowed help with personal care, he is now clean, dressed, clean shaven and up and about for a while each day. He appears calm, happy, settled and is eating really well. I cannot thank the team at Rivermead enough for their care of my father. I am so pleased we made this move. His quality of life has improved tremendously."

Alison T
carehome.co.uk rating: 5 out of 5