My name is Nicola and I am the Deputy Manager at Plas y Dderwen Care Home. I have worked for Barchester Healthcare for the last eight years across two homes and became the Deputy Manager at Plas y Dderwen in February 2016. I am passionate about my job and am an advocate for promoting person centred care for the individuals we support and have recently become a dignity champion. I offer guidance and support to our team of Nurses, Senior carers and Care assistants with the aim of providing a happy, friendly and welcoming workplace. I am responsible for ensuring that a high standard of care is maintained and delivered to our residents whilst respecting privacy, dignity and choice.
The aim at Plas Y Dderwen is to make it a home filled with happy times and to hear laughter amongst our residents, relatives, visitors and staff.