My name is Nicki Hockly and I am the Deputy Manager at Plas-Y-Dderwen Care Home. I have worked for Barchester Healthcare since 2009 across three homes and became the Deputy Manager here in February 2018.
I am passionate about my job and am an advocate for promoting person-centered care for the individuals we support. I offer guidance and support to our team of Nurses, Senior Carers and Care Assistants, with the aim of providing a happy, friendly and welcoming workplace.
I am responsible for ensuring that a high standard of care is maintained and delivered to residents whilst respecting privacy, dignity and choices.