Paternoster House Care Centre

Paternoster Hill
Waltham Abbey
EN9 3JY
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Care enquiries 01992 721 904

New care enquiry phone lines are open 8am - 8pm

All other calls 01992 787 202

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Paternoster House in Waltham Abbey

Paternoster House is a beautiful care home in Waltham Abbey. We provide a range of accommodation and services for older people in need of support, from respite care to 24-hour nursing care and residential care.

Dementia Care

We also provide specialist support for individuals living with dementia in our bespoke Memory Lane Community, where care is focused on independence, dignity and choice, with a person centred approach. We have also invested in a 'Magic Table' for our home, an interactive light projector designed to support people living with dementia through mentally and physically stimulating games.

We share our site with Jasmine Court Independent Hospital, which provides support for people with mental health needs.

Our accommodation is purpose-built, with extensive grounds framed by woods and open fields in a quiet area of Waltham Abbey. The home boasts a number of courtyard gardens and sheltered areas. Our grounds are regularly visited by the local wildlife, ranging from birds and squirrels to deer.

We have a happy, friendly team of highly qualified and dedicated staff who focus on the individual needs of each resident and will develop a tailored care plan for each person.

Our teams strive to provide everything a resident may need, from our in-house kitchen and dining facilities to activities and excursions to local sites and further afield. More details can be found by looking at the 'Life at Paternoster' and 'Upcoming Events' sections of the website.

The local area offers much of interest, from the Abbey and King Harold's final resting place to the scenic Epping Forest and the pleasures of both the canal and River Lea. We boast a large number of restaurants nearby, with food ranging from 'Pie and Mash' to Cordon Bleu.

We are confident we have much to offer and can help meet your needs. We are always happy to meet with you and offer a guided tour of our facilities and grounds. You are welcome to drop in for a cup of coffee and meet the team.

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Types of care

Paternoster House provide nursing care services for frail elderly people in need of support and for individuals living with dementia. It is important to us that our care services are delivered in a way that celebrates each person’s individuality and helps them to maintain as much independence as possible, so we tailor our services to meet the unique needs of each person. This could include personal one-to-one time with staff members when needed, regular visits from a chiropodist or just adhering to special dietary requirements. In our latest CQC inspection we received a ‘Good’ outcome for ‘Caring’.

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Nursing care

Residential care

Dementia care

Respite / Short stay

Services for under 65

Enriching the lives of people living with dementia

Click here to read our latest brochure 'Enriching the lives of people living with dementia' for more information on our support for your loved one.

A-Z Directory of Demential Care

Click here to read our latest brochure 'A-Z Directory of Demential Care' for a useful toolkit for providing good dementia care.

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Activity classes
  • Activity room
  • Day trips
  • Exercise classes

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Stella Roberts

General Manager

Hi, my name is Stella and I am the General Manager here at Paternoster House. Welcome to our website!

I am very excited to be given the opportunity to manage this fantastic care home. I am very passionate about leadership and providing excellent care focused on individual needs.

My vision for Paternoster House is for it to become the best care home in Essex and to be awarded Outstanding certification by the Care Quality Commission. Our home will achieve this through delivering high-quality care that is tailored for each resident and by creating a whole home community supporting our residents to thrive and enjoy every aspect of life. We will provide all residents with the opportunity to engage in a range of meaningful activities, grow their experiences and learn new skills whilst receiving excellent personal care.

My door will always be open to new ideas and suggestions for improving the lives of our residents.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Paternoster House Care Centre

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Paternoster House Care Centre

CQC Overall rating

Good

10 April 2019

See the report