Paternoster House Care Home

Paternoster Hill, Waltham Abbey, EN9 3JY  Map View

Paternoster House Care Home in Waltham Abbey

Paternoster House is a beautiful care home in Waltham Abbey. We provide a range of accommodation and services for older people in need of support, from respite care to 24-hour nursing care and residential care.

Residential Care

We have a happy, friendly team of highly qualified and dedicated staff who focus on the individual needs of each resident and will develop a tailored care plan for each person. Our teams strive to provide everything a resident may need, from our in-house kitchen and dining facilities to activities and excursions to local sites and further afield. 

Dementia Care

We also provide specialist support for individuals living with dementia in our bespoke Memory Lane Community, where care is focused on independence, dignity and choice, with a person centred approach. We have also invested in a 'Magic Table' for our home, an interactive light projector designed to support people living with dementia through mentally and physically stimulating games.

Our accommodation is purpose-built, with extensive grounds framed by woods and open fields in a quiet area of Waltham Abbey. The home boasts a number of courtyard gardens and sheltered areas. Our grounds are regularly visited by the local wildlife, ranging from birds and squirrels to deer.

The local area offers much of interest, from the Abbey and King Harold's final resting place to the scenic Epping Forest and the pleasures of both the canal and River Lea. We boast a large number of restaurants nearby, with food ranging from 'Pie and Mash' to Cordon Bleu.

We are confident we have much to offer and can help meet your needs. We are always happy to meet with you and offer a guided tour of our facilities and grounds. You are welcome to drop in for a cup of coffee and meet the team.

Life at our homes booklet

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
Read brochure

Types of care

Paternoster House provide nursing care services for frail elderly people in need of support and for individuals living with dementia. It is important to us that our care services are delivered in a way that celebrates each person’s individuality and helps them to maintain as much independence as possible, so we tailor our services to meet the unique needs of each person. This could include personal one-to-one time with staff members when needed, regular visits from a chiropodist or just adhering to special dietary requirements. In our latest CQC inspection we received a ‘Good’ outcome for ‘Caring’.

Learn more about Paternoster House Care Home

Nursing care

Residential care

Dementia care

Respite / Short stay

Services for under 65

Enriching the lives of people living with dementia

Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.

Discover more about our events and activities

A-Z Directory of Demential Care

Read our brochure 'A-Z Directory of Demential Care' for more information on our support.

Discover more about our dementia care


  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon


  • Activity classes
  • Activity room
  • Day trips
  • Exercise classes


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Madalina Ilie

General Manager

Hi, my name is Madalina, and I am the General Manager here at Paternoster House. Welcome to our website!

I trained as a registered nurse in 2010 and have worked in the elderly care sector since joining Barchester in 2015.

I love my job and was very proud to be promoted first to Clinical Lead, then Deputy Manager and now General Manager, responsible for the care of those we support.

This is a wonderful home with a fantastic team, and we are all committed to creating a happy, friendly atmosphere for all residents, giving them a new home with the support they need at this stage of their lives. We have a full activities programme so that residents can pursue their interests and enjoy an active lifestyle. 

I love my work and I hope to welcome you here to meet us one day soon.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Paternoster House Care Home

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Paternoster House Care Home

CQC Overall rating

Requires improvement

02 September 2021

See the report

Our response to our latest inspection

In our CQC inspection which took place in 2021, we received 3 'Good' ratings for Caring, Responsive, and Effective and have a clear action plan to make improvements in the areas needed which you can view below. A number of changes have already been actioned and positive improvements have been made.

View our response
Caring Good
Responsive Good
Effective Good
Safe Requires improvement
Well-led Requires improvement