Paternoster HouseBarchester Healthcare
Paternoster House Care Home

Paternoster House Care Home

Paternoster Hill, Waltham Abbey, EN9 3JY
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Nursing care
Residential care
Dementia care
Respite / Short stay
Services for under 65
manager
Madalina Ilie
Senior General Manager
For friends and family01992 787 202

Paternoster House Care Home in Waltham Abbey

Paternoster House is a beautiful care home in Waltham Abbey. We provide a range of accommodation and services for older people in need of support, from respite care to 24-hour nursing care and residential care.

Residential Care

We have a happy, friendly team of highly qualified and dedicated staff who focus on the individual needs of each resident and will develop a tailored care plan for each person. Our teams strive to provide everything a resident may need, from our in-house kitchen and dining facilities to activities and excursions to local sites and further afield. 

Dementia Care

We also provide specialist support for individuals living with dementia in our bespoke Memory Lane Community, where care is focused on independence, dignity and choice, with a person centred approach. We have also invested in a 'Magic Table' for our home, an interactive light projector designed to support people living with dementia through mentally and physically stimulating games.

Our accommodation is purpose-built, with extensive grounds framed by woods and open fields in a quiet area of Waltham Abbey. The home boasts a number of courtyard gardens and sheltered areas. Our grounds are regularly visited by the local wildlife, ranging from birds and squirrels to deer.

The local area offers much of interest, from the Abbey and King Harold's final resting place to the scenic Epping Forest and the pleasures of both the canal and River Lea. We boast a large number of restaurants nearby, with food ranging from 'Pie and Mash' to Cordon Bleu.

We are confident we have much to offer and can help meet your needs. We are always happy to meet with you and offer a guided tour of our facilities and grounds. You are welcome to drop in for a cup of coffee and meet the team.

brochure
Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
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Types of care

Paternoster House provide nursing care services for frail elderly people in need of support and for individuals living with dementia. It is important to us that our care services are delivered in a way that celebrates each person’s individuality and helps them to maintain as much independence as possible, so we tailor our services to meet the unique needs of each person. This could include personal one-to-one time with staff members when needed, regular visits from a chiropodist or just adhering to special dietary requirements. In our latest CQC inspection we received a ‘Good’ outcome for ‘Caring’.

Learn more about Paternoster House Care Home

Nursing care

Residential care

Dementia care

Respite / Short stay

Services for under 65

brochure
Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.
Discover more about our events and activities
brochure
Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
Read brochure

Facilities

Wi-fi available

En-suite rooms

Digital care planning

Hairdressing salon

On-site

Activity classes
Activity room
Day trips
Exercise classes

Accessibility

Disabled bathroom
Disabled WC/facilities
Disabled parking
Disability awareness/equality training

Accommodation

Electric profiling bed
En-suite toilet
Furnished rooms and own furniture welcomed
Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.
team

Madalina Ilie

Senior General Manager

Hello, my name is Madalina, and I am the Senior General Manager here at Paternoster House. Welcome to our website!

I trained as a registered nurse in 2010 and have worked in the elderly care sector since joining Barchester in 2015.  I love my job and was very proud to be promoted first to Clinical Lead, through to now being the Senior General Manager of Paternoster House, responsible for the care of those we support.

This is a wonderful home with a fantastic team, and we are all committed to creating a happy, friendly atmosphere for all residents, giving them a new home with the support they need at this stage of their lives. We have a full activities programme so that residents can pursue their interests and enjoy an active lifestyle. 

I am here to offer support to the residents, their families and the team.  For anyone considering care for themselves or for a loved one our doors are open for you to visit and meet the team.

our staff

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
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Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Paternoster House Care Home

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

food

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can&apost be found anywhere else.

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Care & Facilities

care

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

quality

Paternoster House Care Home in Waltham Abbey

CQC Overall rating

Requires improvement

02 September 2021

See the report
Our response to our latest inspection
In our CQC inspection which took place back in 2021, we received 3 'Good' ratings for Caring, Responsive, and Effective and we have actioned the areas for improvement which you can view below. The team are committed to providing great care to the residents and we look forward to a new inspection soon.
View our response

Caring

Good

Responsive

Good

Effective

Good

Safe

Requires improvement

Well-led

Requires improvement

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01992 721 904
Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

View typical feesView Our ContractPaying to live in a care home guide
Paternoster HouseBarchester Healthcare

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