Ouse ViewBarchester Healthcare

Reviews for Ouse View Care Home

carehome.co.uk Review Score for Ouse View Care Home

46 reviews of the settings belonging to Barchester Healthcare Ltd

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CQC
Ouse View Care Home in York
CQC Overall Rating
Good
9 December 2021
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Google Review

4.5 out of 5

20 reviews
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What our families say

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Google Review

I wouldn’t hesitate to recommend Ouse View Care Home to anyone seeking a new home for their loved one.

The staff clearly have the comfort, health, dignity and wellbeing of all their residents at heart and it’s hugely reassuring to know that Mum is being taken such good care of.

Ouse View is clean, beautifully furnished and decorated to a high standard and the ambiance is warm and welcoming. Communal areas are light and airy and the bedrooms spacious and well laid out. There’s a wide selection of activities for the residents and it’s evident that Mum is really benefitting from the opportunity for social interaction that these provide.

Ouse View has been quick to adapt a room for safe indoor visits and in between these visits the staff are more than happy to accommodate regular Skype calls instead, to ensure that regular contact with Mum is maintained.

We’re immensely grateful to all the staff for supporting us with Mum’s recent move to Ouse View and for helping her to settle in.

Helen K

Google Review

From my first contact with Ouse View, I have nothing but praise for the people I've dealt with. It has been a trying time, negotiating local Covid-19 restrictions, but they couldn't have been more helpful in supporting me in arranging Mum's move from a care home where she hadn't settled. And since Mum moved in, the transformation in her has been amazing. She settled in immediately and has received the very best of care in all respects. Most importantly, she is engaged and cheerful. In her own words "I feel that people are interested in me - this was a good move". After months of worry, I feel I can now relax, knowing that Mum is not only safe, but happy too! Fabulous people, putting residents happiness first - you can't ask more than that when you're trusting others to care for that very special person. Everyone has been so kind - to me as well as Mum - but I can't close without special thanks to Adam, Richard, Fatima and Pauline.

Linda Donnelly

Google Review

I have been to visit Ouse View Care Home and it’s residents several times in the last couple of months with my regiment. We first visited for VE Day and were invited back a week or so after for a coffee morning. I have just left today after visiting to remember DDay.

Simply put, the attention and care the residents receive is unparalleled. Racheal who heads up the activities for the home is amazing. The level of passion that she puts into the events is awe inspiring.

The staff are brilliant with the residents and it’s a real privilege to spend time with everyone there. It’s becoming one of the highlights of my job.

When I need to go into a care home, I hope that there is a space here for me.

Stephen Dixon

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01904 565 954
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1 Fordlands Road, Fulford, York, YO19 4QT

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Frequently Asked Questions

Ouse View Care Home offers Residential care, Dementia care, Respite / Short stay.

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