Meet the team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Michelle Medway

Senior General Manager

Hi, my name is Michelle, and I am the Senior General Manager here at Oulton Park. Welcome to our website!

I qualified as an enrolled nurse in 1991, then shortly after, joined the Royal Navy as a Queen Alexandra Royal Naval Nurse.

After the Royal Navy, I then worked my way up the ranks within a community hospital, from an enrolled nurse to a ward sister, during which time I did my conversion course to gain RGN status, and my BSc in Nursing Practice.

The majority of my nursing career has been based in a care home or community setting – and care homes are definitely where my heart lies.

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Andrea Keeler


Hi, my name is Andrea and I joined Barchester in 2013. I have been the Administrator here at Oulton Park since 2016. I am responsible for the running of all the financial aspects of the home. It is my aim to provide an efficient service to residents, relatives and staff alike.

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Heidi Innes

Activities Coordinator

Hi, my name is Heidi and I have been at Oulton Park since January 2009, firstly starting as a Carer then, in December 2012, I became the Activities Coordinator on both units.

I am always searching for new and exciting activities for residents to take part in at Oulton Park. All events and daily activities are planned to enrich their lives and, of course, to be fun and stimulating for them.

Myself and Andrea work closely together to create and provide a varied exciting plan of activities for everyone. We love seeing their happy faces when a plan comes together and they enjoy whatever it is we have organised for them. We strive to constantly improve our activities programme and to personally improve and further develop within our job roles. 

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Gemma Hatton

Admin Assistant

My name is Gemma and I have been with Oulton Park for over 10 years. I first started as a Hostess then, after 6 and a half years, I moved into the kitchen to become a Kitchen Assistant, eventually moving to the role of Admin Assistant, which I really enjoy! Oulton Park has become a second family to me and I enjoy turning up for work every day. We have a really hardworking team and a very supportive General Manager. Getting to know all the residents and their families too is fantastic.

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Andrea Pullinger

Activities Coordinator

Hello, I have been working at Oulton Park since January 2017 and find my job really fulfilling and rewarding.

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Peter Davies

Maintenance Manager

As Maintenance Manager. Peter makes sure the home is looked after to a high standard. He is also the key contact on site for outside contractors. He will make sure that residents' stays here are a trouble free and as comfortable as possible.

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Paula Mills

Head of Housekeeping

Paula is responsible for the overall operation of the housekeeping department and upholding the highest standard of cleanliness and safety. The housekeeping team also maintain good relationships with all the residents and will always find time for a chat and a friendly smile.

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Michael Ashton

Head of Community - Memory Lane

Care homes and elderly care from Barchester Healthcare

Amy Marshall


Amy is our hairdresser and is here all day on a Tuesday. 

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10-60-6 Enhancing dementia care