Meet the team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Care homes and elderly care from Barchester Healthcare

Sarah Wright

General Manager

Hello, my name is Sarah Wright, and I am the General Manager here at Oulton Park Care Centre.

I have varied experience in mental health nursing and much of that has involved nursing individuals with complex needs who are living with dementia. I have worked in various settings.

I consider myself to be very lucky to work with such a talented and dedicated team of people who assist me in ensuring that we deliver high quality and person-centred care for all residents. Communication, dignity and respect are vital in the running of our home.

Care homes and elderly care from Barchester Healthcare

Norma Whibley

Deputy Manager

I have been in nursing for over 40 years; most of it has been spent in elderly care. Prior to coming to Oulton Park in September 2016, I spent 15 years in management as both a deputy and as a manager. Following six months as a Nurse at Oulton Park and after getting to know the home, the staff team and residents, I was promoted to the role of Deputy Manager. I am delighted to be working with such a dedicated team.

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Care homes and elderly care from Barchester Healthcare

Esther Mulrain-Joe

Head of Unit for Memory Lane

Esther specializes in ensuring that the care offered across the home is at the highest standard, and that each resident is receiving the right care for them personally.

She also works exclusively in driving and delivering the highest standards of care and dignity to all our residents on Memory Lane, and assists the General Manager to offer the kind of support to families and loved ones that is so much valued

Esther contributes to the development of new ideas in nursing and social care in respect of stimulation for residents to improve their quality of life.

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Care homes and elderly care from Barchester Healthcare

Pat Davies

Head of Unit for Hawthorn/Poplar

I have been a nurse for 30+ years and have been at Oulton Park since 2013. I specialise in end of life care and strongly believe in supporting relatives as well as the residents here at Oulton Park. I love my work as every day is different and I have a hard-working dedicated team behind me as support.

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Care homes and elderly care from Barchester Healthcare

Paula Mills

Head of Housekeeping

Paula is responsible for the overall operation of the Housekeeping Department and upholding the highest standard of Cleanliness and Safety. The housekeeping team also maintain good relationships with all the residents and will always find time for a chat and a friendly smile.

Care homes and elderly care from Barchester Healthcare

Wendy Gillar, Lynn Rogers & Maria Santos

Housekeeping Team

Wendy, Lynn & Maria comprise the housekeeping team here at Oulton Park.

Care homes and elderly care from Barchester Healthcare

Peter Davies

Maintenance Manager

As Maintenance Manager Peter makes sure the home is looked after to a high standard, he is also the key contact on site for outside contractors. He will make sure every resident’s stay here is trouble free and as comfortable as possible and he is the person to go to for any problems within the rooms or home.

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Care homes and elderly care from Barchester Healthcare

Heidi Innes

Activities Coordinator

Hi, my name is Heidi and I have been at Oulton Park since Jan 2009, firstly starting as a Carer then in Dec 2012, I became the Activities Coordinator on the Hawthorn & Poplar units.

I am always searching for new exciting ideas for our residents to join in with and enjoy either on a one-to-one basis or in a group.

All events and daily activities are planned to enrich the lives of our residents and of course to be fun and stimulating for them.

Myself and Clare (Activities Co-ordinator on Memory Lane) work closely together to create and provide a varied exciting plan of activities for all of our residents. We love seeing their happy faces when a plan comes together and they enjoy whatever it is we have organised for them. We strive to constantly improve our activities plan and to personally improve and further develop within our job roles. 

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Care homes and elderly care from Barchester Healthcare

Andy Levett

Head Chef

Head Cheff, Andy Levett, and Kitchen Assistant, Brian Joe, are responsible for managing the kitchen and delivering a high quality service to both residents and guests of the home, ensuring that meals are of a very high standard and that everybody is well catered for.

They ensure that residents are given the choice of nutritionally balanced, wholesome meals as and when they require them. Ordering local, fresh and seasonal ingredients, they create exciting menus that will cater for individual desires.

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Care homes and elderly care from Barchester Healthcare

Jordon Bush, Pat Davies & Amy Bligh

Nursing Team for Hawthorn/Poplar Unit

The nursing team on our Hawthorn/Poplar unit is made up of Jordon, Pat & Amy.

Care homes and elderly care from Barchester Healthcare

Gemma Hatton

Admin Assistant

My name is Gemma and I have been with Oulton Park for nearly 8 years. I first started as a hostess then after 6 and a half years I moved in to the kitchen to become a Kitchen Assistant but now have progressed to Admin assistant, which I really enjoy! Oulton Park has become a second family to me and I enjoy turning up for work every day. We have a really hard working Team and a very supportive manager. Getting to know all the residents and their families too is fantastic.

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Care homes and elderly care from Barchester Healthcare

Amy Marshall


Amy is our hairdresser and is here all day on a Tuesday. 

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01502 322 407

New care enquiry phone lines are open 8am - 8pm

All other calls 01502 539 998

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Union Lane Oulton Broad NR32 3AX Get directions