Oulton Park Care Centre

Union Lane,

Oulton Broad,

Suffolk,

NR32 3AX

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Care enquiries 01502 322 407

New care enquiry phone lines are open 8am - 8pm

All other calls 01502 539 998

Oulton Park Care Centre in Lowestoft

Oulton Park provides first-class 24-hour nursing care for older people in need of support, alongside expert care for those with dementia in our dedicated Memory Lane Community. We also offer respite care, which can now be pre-booked up to a year in advance.

The home achieved Dementia Care Butterfly Status in October 2012, an award shared with only 28 care homes across the UK. We are also proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by residents here at Outlon Park.

Our home is conveniently located in a semi-rural position close to the Blue Flag beach of Lowestoft and at the heart of the Broads, allowing residents to enjoy both the countryside and seaside.

Why not arrange a visit or call in for a cup of tea and experience Oulton Park for yourself? We are always happy to discuss how we can best meet your needs.

Latest News

We are situated at the end of Union Lane. Please be sure to follow the road for about a quarter of a mile until Union Lane veers right into Allington Smith Close, and you will see our sign.

Staff at Oulton Park are celebrating after our home performed strongly in Your Care Rating 2017/18, a nationwide survey of care home residents, families and friends. The results show we were given an overall score of 931 out of 1,000 by residents, and 912 by family and friends. You can read the report here.

Types of care

Striving for the highest possible quality care at our home is at the centre of everything we do, and helping residents to maintain their independence, dignity and individuality for as long as possible is an important goal for all who work here. Personal needs and desires are always taken into consideration, so that we can deliver the best quality, bespoke care to everyone we support.

Residential Care

Dementia Care

Respite / Short Stay

Services for Under 65

Facilities

En-suite rooms
Step-free access
Hairdressing salon
Night bite menu

On-site

Activity room
Flexible mealtimes
Laundry
Landscaped gardens

Accessibility

Disabled bathroom
Disabled WC/facilities
Disabled parking
Disability awareness/equality training

Accommodation

Electric profiling bed
En-suite toilet
Furnished rooms and own furniture welcomed
Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Michelle Medway

Senior General Manager

Hi, my name is Michelle, and I am the Senior General Manager here at Oulton Park. Welcome to our website!

I qualified as an enrolled nurse in 1991, then shortly after, joined the Royal Navy as a Queen Alexandra Royal Naval Nurse.

After the Royal Navy, I then worked my way up the ranks within a community hospital, from an enrolled nurse to a ward sister, during which time I did my conversion course to gain RGN status, and my BSc in Nursing Practice.

The majority of my nursing career has been based in a care home or community setting – and care homes are definitely where my heart lies.

Get in touch Meet my team

Andrea Keeler

Administrator

Hi, my name is Andrea and I joined Barchester in 2013. I have been the Administrator here at Oulton Park since 2016. I am responsible for the running of all the financial aspects of the home. It is my aim to provide an efficient service to residents, relatives and staff alike.

Heidi Innes

Activities Coordinator

Hi, my name is Heidi and I have been at Oulton Park since January 2009, firstly starting as a Carer then, in December 2012, I became the Activities Coordinator on both units.

I am always searching for new and exciting activities for residents to take part in at Oulton Park. All events and daily activities are planned to enrich their lives and, of course, to be fun and stimulating for them.

Myself and Andrea work closely together to create and provide a varied exciting plan of activities for everyone. We love seeing their happy faces when a plan comes together and they enjoy whatever it is we have organised for them. We strive to constantly improve our activities programme and to personally improve and further develop within our job roles.

Gemma Hatton

Admin Assistant

My name is Gemma and I have been with Oulton Park for over 10 years. I first started as a Hostess then, after 6 and a half years, I moved into the kitchen to become a Kitchen Assistant, eventually moving to the role of Admin Assistant, which I really enjoy! Oulton Park has become a second family to me and I enjoy turning up for work every day. We have a really hardworking team and a very supportive General Manager. Getting to know all the residents and their families too is fantastic.

Andrea Pullinger

Activities Coordinator

Hello, I have been working at Oulton Park since January 2017 and find my job really fulfilling and rewarding.

Peter Davies

Maintenance Manager

As Maintenance Manager. Peter makes sure the home is looked after to a high standard. He is also the key contact on site for outside contractors. He will make sure that residents' stays here are a trouble free and as comfortable as possible.

Paula Mills

Head of Housekeeping

Paula is responsible for the overall operation of the housekeeping department and upholding the highest standard of cleanliness and safety. The housekeeping team also maintain good relationships with all the residents and will always find time for a chat and a friendly smile.

Michael Ashton

Head of Community - Memory Lane

Amy Marshall

Hairdresser

Amy is our hairdresser and is here all day on a Tuesday.

Life at Oulton Park Care Centre

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & events

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilties

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

Oulton Park Barchester Healthcare

Email us

What is the nature of your enquiry

01502 322 407Care Enquiries

01502 539 998 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01502 322 407

All other calls

01502 539 998

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Find us

Union Lane Oulton Broad NR32 3AX Get directions

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