Oulton Park Care Centre

Union Lane,

Oulton Broad,


NR32 3AX

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Care enquiries 01502 322 407
New care enquiry phone lines are open 8am - 8pm
All other calls 01502 539 998

Oulton Park Care Centre in Lowestoft

Oulton Park provides first-class 24-hour nursing care for older people in need of support, alongside expert care for those with dementia in our dedicated Memory Lane Community. We also offer respite care, which can now be pre-booked up to a year in advance.

The home achieved Dementia Care Butterfly Status in October 2012, an award shared with only 28 care homes across the UK. We are also proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by residents here at Outlon Park.

Our home is conveniently located in a semi-rural position close to the Blue Flag beach of Lowestoft and at the heart of the Broads, allowing residents to enjoy both the countryside and seaside.

Why not arrange a visit or call in for a cup of tea and experience Oulton Park for yourself? We are always happy to discuss how we can best meet your needs.

Types of care

Striving for the highest possible quality care at our home is at the centre of everything we do, and helping residents to maintain their independence, dignity and individuality for as long as possible is an important goal for all who work here. Personal needs and desires are always taken into consideration, so that we can deliver the best quality, bespoke care to everyone we support.

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Nursing Care

Residential Care

Dementia Care

Respite / Short Stay

Services for Under 65


  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon


  • Activity room
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Agnes Flynn

General Manager

Hi, my name is Agnes, and I am the General Manager here at Oulton Park. Welcome to our website!

It’s good to have joined the Barchester team here – and what a lovely welcome I was given!

I trained as a nurse in Dublin, and I have worked with a variety of people who range across a vast spectrum of abilities, meeting some of the most amazing children and adults who have taught me everything I know. I am extremely lucky in that I have also worked alongside some incredible people who have worked tirelessly to enhance the lives of those they support.

I would describe myself as someone who enjoys the training and development of my teams. I feel at this stage of my career I am responsible for preparing the next generation of nurses and carers, as the care sector is ever-changing.

I have been described as easy to be around, and I enjoy good humour. I try to cultivate a work environment that people are happy to be in.

I live close to the sea, so I enjoy a nice fresh walk every day to clear my head and prepare for the next day and the challenges it brings. I will always be found with a book, as I do really enjoy reading about a multitude of things.

I love travelling and have enjoyed visiting many places far and wide. I don’t enjoy sitting on a beach or by a pool; it’s a big world out there waiting for me!

I’m looking forward to this chapter of my life and the excitement of being here at Oulton Park, and meeting colleagues from the region in due course.

Get in touch Meet my team
Oulton Park Care Centre in Lowestoft

Lacrimioara Mason

Deputy Manager

Hi, my name is Lacrimioara 'Lilly' Mason. I am an experienced and knowledgeable nurse with a real passion for mental health, particularly the care of those living with dementia. I strive to improve the quality and outcomes for the people in my care. I lead by example in the hope that my passion inspires those working around me. I joined Barchester as I feel that the company has the same values and aims as me, and I look forward to many happy years working here.

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Oulton Park Care Centre in Lowestoft

Norma Whibley

Head of Hawthorns & Poplar

Hi, my name is Norma, and I am the Head of Hawthorn & Poplar here at Oulton Park.

Oulton Park Care Centre in Lowestoft

Andrea Keeler


Hi, my name is Andrea and I joined Barchester in 2013. I have been the Administrator here at Oulton Park since 2016. I am responsible for the running of all the financial aspects of the home. It is my aim to provide an efficient service to residents, relatives and staff alike.

Oulton Park Care Centre in Lowestoft

Heidi Innes

Activities Coordinator

Hi, my name is Heidi and I have been at Oulton Park since January 2009, firstly starting as a Carer then, in December 2012, I became the Activities Coordinator on both units.

I am always searching for new and exciting activities for residents to take part in at Oulton Park. All events and daily activities are planned to enrich their lives and, of course, to be fun and stimulating for them.

Myself and Andrea work closely together to create and provide a varied exciting plan of activities for everyone. We love seeing their happy faces when a plan comes together and they enjoy whatever it is we have organised for them. We strive to constantly improve our activities programme and to personally improve and further develop within our job roles. 

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Oulton Park Care Centre in Lowestoft

Gemma Hatton

Admin Assistant

My name is Gemma and I have been with Oulton Park for over 10 years. I first started as a Hostess then, after 6 and a half years, I moved into the kitchen to become a Kitchen Assistant, eventually moving to the role of Admin Assistant, which I really enjoy! Oulton Park has become a second family to me and I enjoy turning up for work every day. We have a really hardworking team and a very supportive General Manager. Getting to know all the residents and their families too is fantastic.

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Oulton Park Care Centre in Lowestoft

Andrea Pullinger

Activities Coordinator

Hello, I have been working at Oulton Park since January 2017 and find my job really fulfilling and rewarding.

Oulton Park Care Centre in Lowestoft

Peter Davies

Maintenance Manager

As Maintenance Manager. Peter makes sure the home is looked after to a high standard. He is also the key contact on site for outside contractors. He will make sure that residents' stays here are a trouble free and as comfortable as possible.

Oulton Park Care Centre in Lowestoft

Paula Mills

Head of Housekeeping

Paula is responsible for the overall operation of the housekeeping department and upholding the highest standard of cleanliness and safety. The housekeeping team also maintain good relationships with all the residents and will always find time for a chat and a friendly smile.

Oulton Park Care Centre in Lowestoft

Amy Marshall


Amy is our hairdresser and is here all day on a Tuesday. 

Life at Oulton Park Care Centre

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilties

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Oulton Park Care Centre

CQC Overall rating

Requires improvement

21 December 2018

See the report

View our response

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01502 322 407Care Enquiries
01502 539 998 All other calls

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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01502 322 407

All other calls

01502 539 998

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home Awards

Our awards

10-60-6 Enhancing dementia care