Reviews for Oulton Park Care Home

"Oulton Park Care Home is amazing. The care is sensitive and efficient. The facilities are very clean and welcoming, with 3 huge lounges, bright rooms with their own doors & windows. The nursing is second to none. The nurses were respectful and understanding. There were activities but as my mum couldn't access this the activities lady popped in and out to mum. As a visitor I loved the feeling of welcome and brilliant support. My mother was kept immaculately clean and comfortable"

"I highly recommend this Oulton Park Care Centre. It is clean the rooms. I cannot say a bad word about it. The staff are very friendly."

Oulton Park Care Home is fantastic.
Everything you want for a loved one is at Oulton Park. The staff are absolutely amazing they care, they are kind, they are immensely experienced and made really good judgement day to day on appropriate care for my mum, particularly when she was deteriorating.
The cleanliness is excellent the food is fresh and there is a variety, or if mum wasn’t feeling up to it yoghurts or sandwiches were offered. There is a morning refreshment room service and afternoon tea service as well as three, three course meals.
A variety of drinks including alcohol were available or things like lemonade, bovril, juice could be served.
The nursing is very good and nurses are open to conversation and easily available to talk too.
My mum was showered daily and in clean clothes and a clean nightie every night . Clothes are taken and laundered daily.
Any sanitary wear was removed immediately so there were no smells or mess.
Every room has a large light aspect onto the garden with a door outside ( alarmed for safety) which mum and I loved .
The furnishings, tv, bathrooms were all top notch .
As my mum got iller the carers would give her a strip wash or bed bath. But would always ask her if she wanted to be in her chair, what she wanted to wear and respected her answers.

Hospital transport was arranged for any hospital appointments .

There are some excellent lounge rooms it’s like a hotel, with many activities or visits out such as painting, planting, bingo seated exercise etc.
plus many groups and musicians coming in to perform .

Whilst there we saw the staff fully engage in sport relief, comic relief and st Patrick’s day, plus the rainbows visited and not to mention the fire engine . Look at their Facebook page for all the fun

It’s important in these environments for visitors to feel happy and welcomed and there was always fresh coffee and cake, fruit and other refreshments.

The admin manager Gemma Hatton has an amazing zest for life and creates a fantastic environment for everything and anything to happen . A ginormous THANK YOU to Oulton park care! THE BEST CHOICE EVER.

My uncle is receiving palliative respite here and I could not rate this place any higher. Staff are friendly and helpful, rooms are pleasant and homely, meals look good, the grounds are pretty. I wouldn't have any doubts in recommending this place

"My mum has been at Oulton Park for about 20 months, in the first 6 months or so I left a poor review but the past year the staff have gone above and beyond in their care of my mum as her health deteriorated. On mums birthday she was presented with cards and a present and a beautiful birthday cake from the staff, her room was decorated with a helium balloon and happy birthday banner which really cheered her up and put a smile on her face. Mum sadly passed away on 2nd January and one of the ladies who has been there since mum moved in spent most of the day holding mums hand and stroking her hair until I arrived, she and one of the managers were really supportive. A couple of weeks after mum passed away I received a beautiful bouquet of flowers from the staff and management which was a lovely gesture. So a BIG Thankyou to everyone who looked after mum. The member of staff who spent so much time with mum in her final hours deserves the staff member of the month award."

My 96 year old father arrived at this amazing care home from hospital completely bed bound. He had been given a short time to live by doctors and specialists.

At Oulton Park he was well looked after.

Everybody here worked hard, and did their best for him.

Within a few weeks the good food and attention he received resulted in an impressive recovery.

Incredibly six months later he could walk, and was able to go home.

Our family were always made welcome during visits.
Nothing was too much trouble.The whole environment had a good feeling. We visited unannounced, and regularly to find everything including my father clean, fresh and in a good state.

The building is pleasant, and the staff here are professional, and importantly kind and caring. Everyone was a friend to him.

Thank you all very much.

"Mum stayed for resbite care; within Memry Lane She was treated with dignity and respect. The care staff and nursing team were helpful Unfortunatly mum could not stay as not sufficient funds. I would recommend home - rest bite. Mums room ensuite and roomy. Bed to floor with sensory mat. I was contacted whenever mum fell."

"Very welcoming. All staff friendly and easy to talk with. Surroundings very calming for the residents."

"Very satisfied with the care my brother is getting. Nursing staff getting to know his character! Learnt a bit about how to relate to my brothers mental condition."

My aunt recently spent time here for respite. Unfortunately she passed suddenly before returning home but I can say as a family we are comforted by the fact her last weeks were amazing with the best quality care! She didnt have a bad word to say about oulton park which was very rare ☺️. Thank you oulton park ❤️

"Always find residence clean well presented. Management helpful friendly. Activity staff work very hard and do a wonderful job to fulfil residents. Food is very good."

"Staff seem to be forever changing"

"My husband was cared for, for 5 weeks before he passed away on 19th June. All the staff were kind, patient professional and caring, which gave me and my family peace of mind. Having a view from his bedroom was lovely, and he sat outside sometimes. Special thanks to the manager who helped me with the admin for funding. Congratulations on your excellent service."

"This is an excellent facility. Very welcoming and a great atmosphere. Everywhere is spotlessly clean and the food is great. All the staff are very professional and knowledgeable and are always willing to help or answer any questions you may have and I felt they all went above and beyond. The care, attention, kindness and respect my mum was given and shown during her stay was outstanding and I cannot thank everyone enough. I would highly recommend Oulton Park."

"If you need somewhere for your loved one to be cared for then please think of Oulton Park. My mother-in-law moved here, she had dementia and needed nursing care. From the very beginning all staff/nursing care were fabulous, friendly, caring, attentive, and very respectful. Mum was extremely happy. Mums room was lovely . The food was amazing. I cannot say enough about all the staff/ nursing team with how much mum was cared for. I would highly recommend Oulton Park for your loved ones."

"My dad was here for a month and was excellently looked after ..all the care staff were very kind friendly and helpful..the home was always very clean ..highly recommend the home to anyone ..the food was always very nice and the self service cafe for quests was brilliant"

"My mum spent her last 5 months here receiving excellent 24/7 care. I couldn't have wished for her to be in a better place with wonderful staff. Everybody was so very caring, considerate, thoughtful and respectful, nothing was ever too much trouble. From the start, admin made us feel like part of the family. With a nurse on duty 24/7 I felt comfortable my mum was cared for day and night. The dedicated carers are second to none, they are simply lovely human beings. Everywhere is clean & tidy. Daily entertainment and a weekly what's on programme circulated each week. A good choice of tasty meals freshly prepared served by friendly and helpful staff. The atrium is a lovely room to enjoy a drink & cake when visiting. A good size room fully furnished with en-suite. Ample car parking and gardens with colourful flowers in bloom. I felt reassured that mum was well looked after and I enjoyed quality time with her when visiting. Overall, high quality caring at its best, its like a 5 star hotel."