New care enquiries 01502 322 407
All other calls 01502 539 998
08 April 2016
View the report"The staff at the care home have always acted in a professional manner. The care home has always been clean and tidy. The atmosphere is friendly and inviting. dad was on the nursing side of the home and the nursing staff were very good in their actions and awareness of each resident."
T P
carehome.co.uk rating: 4.17 out of 5
"The staff are warm, caring and friendly. Good facilities and activities available. Mum has been in good spirits while she has been here."
Denise R
carehome.co.uk rating: 4 out of 5
"Very caring staff. I feel well looked after. Nothing is too much trouble."
E B
carehome.co.uk rating: 4.75 out of 5
"My father has been in Oulton Park for a year now. During that time he has had excellent care, always delivered with a smile. Everywhere is lovely and clean, good food and a nice friendly atmosphere. The staff work very hard to maintain all of these things."
Jackie E
carehome.co.uk rating: 4.58 out of 5
"I attend the care home at most lunchtimes. Today when I arrived my mum's room was clean and tidy, she had been washed and changed. A carer asked what I thought that she would like for lunch. It arrived and I said that I would feed her, which I did. As we were trying to encourage her to eat the carer suggested trying custard as well. Mum's food is always presented nicely and is very tasty. All in all I am happy with Oulton Park."
Patricia E
carehome.co.uk rating: 4.5 out of 5
"My mother has been resident in Oulton Park dementia unit for nearly three years. The staff and carers are exceptional in their care for looking after her. they are prompt to deal with any health or comfort issues and keep me informed of any incidents or problems with her behaviour. She is very comfortable there, her own private room looking out onto the garden and en-suite facilities. The meals are cooked on site, locally sourced ingredients. We can all eat together with family in the restaurant. Lovely gardens, great care, a pleasure to visit."
R Y
carehome.co.uk rating: 5 out of 5
"My mother was cared for in the nursing wing for a short period for end of life care. The care she received was excellent, everyone treated her with great tenderness and dignity. As a family we appreciated the opportunity to relax with a cup of tea or coffee in lovely surroundings during visiting times. It has been a very sad time for us but was made bearable knowing Mum was so well looked after."
Sally C
carehome.co.uk rating: 5 out of 5
"Very good day visiting with our family."
Richard B
carehome.co.uk rating: 3.92 out of 5
"My mum has been at Oulton Park for 3 months now and she has settled in so well thanks to the love and care shown to her by all the staff. We always receive a very warm welcome when we visit and I go home knowing that my mum is safe and very well looked after. Our family have been so impressed, we could not have chosen a better home for mum. All the staff are kind, caring and helpful and nothing is too much trouble. The food is excellent and we have been able to eat Sunday lunch with mum on several occasions which allows us to recreate family times as we did with her at home before she suffered her stroke. Mum is encouraged to join in activities with other residents and we feel she has become part of a big caring family. A big thank you to everyone at Oulton Park, you go above and beyond and we appreciate everything you do, you have been a great support to us as a family."
Clare W
carehome.co.uk rating: 5 out of 5
"My wife has been in Oulton Park Care Centre for 4 weeks now. From day 1 she has received great care and attention from all staff. One could not wish for a better and safe place for one's loved one. The place is clean and well maintained, a credit to all the staff (a five-star hotel). One big thank you from me and my wife."
Raymond T
carehome.co.uk rating: 5 out of 5
"Always made welcome by staff - can visit anytime. No need to make an appointment. Fresh flowers and plants around the care home. Plenty of pictures etc to interest residents. Music, loving care to the (mainly) elderly folk there. Activities and special days (e.g. Easter/Halloween). Attractive rooms and furnishings all round. My sister seems more calm and content since she has been living here."
P C
carehome.co.uk rating: 4.64 out of 5
"I can only say how impressed I am with the staff and domestics. The rooms are beautiful. It has made us feel less stressed. The care dad has been given is beyond words, making him pain-free, comfortable and have gone over and above expectations. Thank you all."
Glenis S
carehome.co.uk rating: 5 out of 5
"Barchester Care Home is amazing. The staff are fantastic always helping and offering support for the resident but family too. The staff are all friendly and polite. The care home is clean, tidy and hygienic at all times. I would recommend here to everyone. The staff are always near and help whenever needed. I am so impressed with it here that I have started volunteering a few hours a week with the activities team who are also great. I cannot fault this care home."
Nicola R
carehome.co.uk rating: 5 out of 5
"The love and care shown to our mum in Beech Wing is truly outstanding. She celebrated her her 90th birthday today and her carers decorated her room so beautifully! She always looks clean and well-dressed but above all, it is the love everyone, without exception, that makes this home so unique! We live abroad but every time we turn up unannounced she is cherished here. The centre is welcoming and spotless and all the staff are truly dedicated to their care of patients. Faultless. X"
Angela W
carehome.co.uk rating: 5 out of 5
"I visit my friend every week. I'm not related to him but he has been like a father to me and a grandad to my children. He looked after my mother and now it's his turn to be looked after. He is in a wonderful care home and I could not wish for a better place for him to be. All the staff are all very loyal and helpful and take their time to talk to you. Thank you all for everything you do and for looking after everyone."
S W
carehome.co.uk rating: 5 out of 5
"The nursing and care my husband has received in the past 6 months has been excellent. The staff are very friendly and obliging and there is a very happy atmosphere. The building and grounds are lovely and there are plenty of activities to keep the residents amused."
L H
carehome.co.uk rating: 4.17 out of 5
"My mother in law came to stay for palliative care. The family could not have wished for a better place for her. Oulton Park staff are a credit to your company, they have the highest care and empathy for residents and their families I have ever known. A thank you is not enough."
Ruth O
carehome.co.uk rating: 4.92 out of 5
"We as a family (my mother, sister and I) are very happy with the care and support shown to my dear dad. He has dementia and we know he can be a challenge, but we know he is treated with dignity, care and kindness. The nursery staff are wonderful and nothing seems to be much trouble. There is always a warm welcome when we visit him. The activity staff are so friendly and we are able to join in with dad and everyone else."
A H
carehome.co.uk rating: 5 out of 5
"A fantastic care home. Staff all one hundred percent. Always clean and helpful."
Gina C
carehome.co.uk rating: 4.92 out of 5
"My wife has only been in this care home for four weeks, she has settled in very well due to the good care she is getting from all the carers and staff. She has started to eat a lot better as the food is excellent and presented well on the plate. I'd like to thank all the people at the care home for all they have done through this difficult time."
John S
carehome.co.uk rating: 5 out of 5
"I am speaking on behalf of my brother, myself and our family. My mum has a severe stroke in November 2016 and after being in the hospital for 6 weeks was transferred to Oulton Park. She required nursing care and she is now bedridden. We found this care home extremely good from day one, the care and nursing staff are helpful, kind and looking after mum very well. Her room is cosy and she has a lot of her own belongings here. The food is good and we like the fact you can take meals with your loved one. The communal areas are very pleasant and we try to join in activities when possible. All in all, it is a great comfort to us that our beloved mum is so well cared for."
Margaret C
carehome.co.uk rating: 4.67 out of 5
"The care my sister has received in the month that she has been here has been excellent. She has been treated wth the utmost care and kindness with great compassion. The atmosphere in the home is always welcoming and calm. Congratulations to all concerned."
Anne S
carehome.co.uk rating: 4.58 out of 5
"I would like to say how lovely the head of memory lane is, always happy to help. Always phones if she feels we had to know anything about our loved one and always gives you time if on duty to go over the care plan paperwork. I can't thank her for the care she gives my grandmother."
Joanne P
carehome.co.uk rating: 3.73 out of 5
"It is a privilege to express our admiration for all the team who make Barchester Oulton Park Care Centre a very special and unique home. The standard of care, love and patience given to everyone staying there is amazing. Our mother suffers with Alzheimer's and over the last year they have never failed her, patiently caring for her every need in a cheerful, professional manner. Her room and all the facilities are clean, immaculate, designed to feel homely and inspiring! The dining rooms, conservatory and gardens are truly beautiful and the choice of food served is of top restaurant standard, excellent."
Angela W
carehome.co.uk rating: 5 out of 5
"Because of the neglect to my wife in another care home she returned home unable to ever walk again. I cared for her for fourteen months. Her condition gradually became worse and I had to consider a nursing home. On the advice of several people and Oulton Park was recommended. This was the best advice ever given to me as we found it an absolutely wonderful home. The staff are the most caring, friendly and experienced we have ever known. They do their utmost to treat each individual so all receive personal care."
Joseph B
carehome.co.uk rating: 5 out of 5
"The home looked after my husband really well and when I picked him up after the 2 days and 2 nights, he looked well and cared for. No distress at all."
Dorothy S
carehome.co.uk rating: 5 out of 5
"The home itself is clean and has a pleasant feel about it. The staff are extremely friendly and interact well with the family member who is living at the home. The food is excellent, both in terms of preparation and variety."
Mr F
carehome.co.uk rating: 4.75 out of 5
"I am very pleased with my dad's care at this home. It is very welcoming and lots of activities. In my experience (of other homes) this is the best. We attended the mock Christmas meal. Which is a great idea. It was very professional and made to feel like a special occasion. The staff were superb!"
W R
carehome.co.uk rating: 4.67 out of 5
"In patient following major operation. The accommodation, both bedroom and general rooms, are clean, comfortable and very well appointed and visitors are made very welcome. Menus are varied with many alternatives available. The staff are efficient, friendly and caring."
Sheila
carehome.co.uk rating: 4.42 out of 5
"As soon as I arrived, I was greeted in a friendly manner as well as professionally I was shown a very nice room. I felt very comfortable and at home straight away. The attitude of the staff made me feel at home and like friends, as being here cared for me. I didn't want to come here in the first place but now I am a bit sorry to leave after one week and wish I had been booked in for two weeks instead, notwithstanding I will still be pleased to go home to my wife. I have enjoyed the food but would have liked a few lamb steaks. (my favourite meat) I hope to be able to return for further respite."
Alexander R
carehome.co.uk rating: 4.92 out of 5
"Oulton Park, in my opinion, is way on top of my list. Over the last 12 months, I've visited about six care homes and the staff, quality of care, attitudes of the staff, accommodation and food are to me, top quality. I have quoted this before but I see everyone (including management) as my friends and my family and I will remember them forever."
Charles H
carehome.co.uk rating: 5 out of 5
"I was immediately impressed with the home itself, light, airy, beautifully furnished, clean, carpeted and very professional in a way that didn't compromise home comfort. We knew mummy would like it, despite her situation. I was similarly impressed with all the staff and carers. Mummy was only with them a short time but they all wanted to understand her likes and dislikes to make her comfortable and were genuinely loving and caring towards her. The food is great. The gardens are beautiful. The standard of medical care and emotional care are very good. I am desperately sad to have lost my mummy but am happy that she spent her last days at Oulton Park."
Kole F
carehome.co.uk rating: 5 out of 5
"Very satisfied treated very well. June admission not well grateful thanks to the manager and another member of staff both very helpful in taking dad in all staff brilliant. August admission respite while I was on holiday looked after very well."
Alfred R
carehome.co.uk rating: 5 out of 5
"I would like to praise the outstanding and excellent care that my nan receives from this care home. It is run supremely well and the staff are very welcoming, they work extremely hard and should be praised for the job they do. Furthermore the home is very clean and the hygiene is to an exemplary standard. In addition to this, I have been very impressed with the food and facilities. The choice and selection is that of a 5 star hotel. I would strongly recommend the home to anyone."
Lee T
carehome.co.uk rating: 5 out of 5
"My mum had a stroke in late December 2015. After two months in hospital she moved to Oulton Park. We were initially worried about the move and the change in surroundings. However my mum was quickly made welcome and was very happy at the home. The staff were very caring and attentive. I was impressed with the activities arranged for the residents. Mums room was pleasant with a view of the garden area. Sadly my mum had a second stroke in early April and passed away after two weeks. This was a very stressful time and the home's care team were very helpful, caring and attentive during this time. They also worked very well with the hospital and GP practice to make sure mum was as comfortable as possible. When my mum passed away the care team were also on hand to support the family at the home. Overall my mum spent two months at Oulton Park and her stay was a happy one. I cant fault the staff and strongly recommend this home."
Colin B
carehome.co.uk rating: 4.25 out of 5
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New care enquiries 01502 322 407
All other calls 01502 539 998
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