Meet the team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Care homes and elderly care from Barchester Healthcare

Davina McLoughlin

General Manager

Hi, my name is Davina and I am the General Manager here at Ottley House. I hope you find what you're looking for on our website.

I started my career in care at Ottley House more than twenty years ago. At that time I worked in several areas which were a carer, senior carer and activities organiser. I was encouraged to pursue my passion and to follow my dream which was to become a Registered Nurse.

I thoroughly enjoyed my nurse training and was lucky enough to work along side some amazing people. On successful completion of my nurse training I decided to focus on orthopaedic nursing. I have previously worked as a ward Sister. This gave me the opportunity to develop my clinical and managerial skills where I was able to develop and guide a team of nurses. I specialised in nursing people with spinal injuries and people requiring hip and knee surgery.

I felt that my time on the ward was a great experience and gave me the correct skill sets to achieve my real passion which was to work within a nursing home. The opportunity arose to return to Ottley House Care Home as the Deputy Manager. This was an opportunity that I just had to take. I have been in post at Ottley House now since May 2015 as the Deputy Manager and was promoted to General Manager in 2017. I take great pride in my position and aim to deliver high quality nursing care to the residents who live at the home.

Care homes and elderly care from Barchester Healthcare

Claire Williams

Deputy Manager

Hi, my name is Claire, and I am the Deputy Manager here at Ottley House.

I originally started at Ottley many years ago as a Care Assistant. I left to continue my development and to complete my mental health nurse training, which was something that I had always wanted to do and an area that I was very passionate about.

I am still very passionate about my role and ensuring that residents receive the highest standard of care and are treated with dignity and respect at all times.

I returned to Ottley House in 2015 as the Head of Unit for Memory Lane. I remained in this position for 18 months and worked hard with my team to move the unit forward and successfully achieved Barchester's dementia care training accreditation.

In January 2017, I took a post at a different company, which& gave me the experience managing a large nursing home.

In February 2018, there came an opportunity for me to return to Ottley House as the Deputy Manager, which I did without hesitation, as Ottley House has a special place in my heart and it felt like I was coming home.

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Care homes and elderly care from Barchester Healthcare

Donna Binnersley

Operational Trainer

I'm the Home Trainer at Ottley House. 

I ensure that our staff are fully inducted and that all mandatory and legislative training remains up to date at all times. 

Care homes and elderly care from Barchester Healthcare

Caroline Charlton

Head of Memory Lane Unit

My role is to ensure a high standard of care on Memory Lane and to make a difference to residents' lives. My aim is to deliver values and excellence to everyone we support by guiding and directing my team to achieve outcomes that have a positive impact on their lives.

Care homes and elderly care from Barchester Healthcare

Beverly Titley

Head of General Nursing Unit

I am a highly skilled General Nurse and I am responsible for ensuring my team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. My role is to ensure the health, safety and well-being of those we support and I offer guidance to my team, who always try to maintain a warm and friendly environment.

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Care homes and elderly care from Barchester Healthcare

Jackie Clegg


I look after the administration and all financial aspects relating to the running of the home.  My team and I are always on hand with a friendly welcome and offers of assistance!


Care homes and elderly care from Barchester Healthcare

Cath Smallman

Activities Coordinator

Hi, I'm Cath, the Activities Coordinator here at Ottley House. My days are spent making sure that the residents in the home have an interesting and active social programme to enjoy each day. Residents individual preferences are considered all the time in a person centred approach and I welcome feedback from families too. 

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Care homes and elderly care from Barchester Healthcare

Sue Evans

Activity Coordinator

Hi, my name is Sue, and I am an Activity Coordinator here at Ottley House.

Care homes and elderly care from Barchester Healthcare

Katrina Lynch

Head Chef

My role is to create well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and family members to enjoy.

Care homes and elderly care from Barchester Healthcare

Kirstie Moncrieff

Head of Housekeeping

Kirstie joined Ottley House in 2014 as a Care Assistant and became Head of Housekeeping in 2017. Kirstie and her team ensure that all areas of the home, including residents’ rooms, are well presented and cleaned to a high standard. Kirstie has also been involved with adding the finishing touches that make Ottley House "a home."

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Care homes and elderly care from Barchester Healthcare

David Austin

Maintenance Manager

I am responsible for making sure Ottley House and its' grounds looks their very best at all times.  I carry out repairs when needed and am on hand to help residents get settled in their new home by personalising their room.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01743 404151

New care enquiry phone lines are open 8am - 8pm

All other calls 01743 364863

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Corporation Lane Coton Hill Shrewsbury SY1 2PA Get directions