"My mother has been at Ottley House since January 2017. In 2016, she experienced a great deal of trauma culminating in a stroke. My husband and I chose Ottley House because it was calm yet busy, had several garden areas, was one-storey and felt like a home. My mother took a while to settle in but Ottley House has now become her home.
In her lucid moments, she clearly appreciates the staff, giving them radiant smiles. Her obvious needs are very well catered for - but Ottley House does more than this. The level of care, the dignity with which each resident is treated, the humour shown by carers, nurses and managers, the encouragement and information given to families mean that my mother is stimulated and has an excellent quality of life.
In her room, she has many of her pictures and books, her CDs, music player. The family has compiled a file of photographs which are also used by the staff.
I think this is a wonderful place and I am so glad that I managed to get her to Ottley House."
carehome.co.uk rating: 4.83 out of 5