Laurel Bank Care Home

Westbourne Road, Lancaster, LA1 5EF

Get directions

01524 925 355

Nursing care

Residential care

Respite / Short stay

Lyndsay Scott

General Manager
For friends and family 01524 388 980

Laurel Bank Care Home in Lancaster

Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home. Our team are passionate about providing high quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.

Staff work closely with families and key professionals to develop a personalised package of care. Care plans are regularly reviewed to ensure that they adapt with each individuals' changing needs, and work to support and maintain individuality, dignity, privacy and independence. Working within our person-centred philosophy, the care team supports everyone in making their own decisions regarding daily life and social activity.

Our dedication can be seen in all we do, from cooking and hospitality to the wide range of activities organised for residents and visitors. We have our own minibus and regularly take residents to garden centres, coffee houses, museums and the local countryside. Local entertainment and church groups also visit regularly. Residents at Laurel Bank are encouraged to continue with hobbies they enjoy, such as photography, woodwork, art, cooking and gardening, to name a few. Wi-Fi is available as well, so residents can access the internet or check their emails anytime they wish!

The home is ideally located just 10 minutes from the centre of historic Lancaster, and boasts over of the city’s castle, the rolling hills of the Pennines and tranquil Morecambe Bay. We are also 30 minutes from the Lake District and, in the other direction, the seaside town of Blackpool.

We are extremely proud of what we offer and are always happy to welcome visitors or to take calls.

Paying to live in a care home booklet

Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
Read brochure

Types of care

Laurel Bank provides individualised, person-centred care for everyone we support. We realise that everyone is unique and tailor our services to the needs of each person.

Learn more about Laurel Bank Care Home

Nursing care

Residential care

Respite / Short stay


  • Wi-fi available
  • Night bite menu
  • En-suite rooms
  • Step-free access


  • Activity classes
  • Day trips
  • Exercise classes
  • Flexible mealtimes


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Room with garden views

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Lyndsay Scott

General Manager

Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.

I am an RGN and have worked in the care sector for over 20 years. I moved over to Lancaster in 2019 from the North East to work for Barchester.

I began my career as a care assistant in 1998 and found that I enjoyed the environment so much that I trained to be a nurse, then transferred to management.

As a manager of a care home, every day is different and, at Barchester, we endeavour to enhance the lives of all residents on a daily basis. We incorporate their life history's and interests when planning activities in the home so that they can live life to the fullest.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

Find out more

Life at Laurel Bank Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilities

Care and Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

What people say about us

Laurel Bank Care Home

CQC Overall rating


07 March 2020

See the report