Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Care homes and elderly care from Barchester Healthcare

Stacey Nicholson

Acting General Manager

Hi, my name is Stacey and I am the Acting General Manager here at Laurel Bank.

I started my career as a qualified nurse and have always cared for the elderly. It is a role that I am very passionate about and I want to ensure that all the residents receive the best care possible. Every person matters and I am very driven to ensure that we provide this.

I really enjoy my job and feel very privileged to work at Laurel Bank.

Care homes and elderly care from Barchester Healthcare

Lisa Hall

Deputy Manager

My name is Lisa Hall and I am the Deputy Manager here at Laurel Bank. Welcome to our website!

I have worked within the healthcare sector for over 25 years in a vast variety of clinical roles, beginning my career as a healthcare support worker and working my way up to the role of Registered General Nurse, having successfully gained my NMC registration in 2011.

In the past, I have gained experience working for the Lancashire Care Foundation Trust as a district nurse, where I gained much of the experience and clinical knowledge I hold today. My passion and drive within the healthcare sector enables me to support and provide the most current and up-to-date care and support at Laurel Bank.

I am also a qualified nurse mentor, working closely with the local universities to support student nurses in their professional development.

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Care homes and elderly care from Barchester Healthcare

Deborah Kemp


Deborah is our Administrator. She is always here to offer you a warm welcome and is happy to assist you with any enquiries that you may have.

Care homes and elderly care from Barchester Healthcare

Wayne Clifford-Lund

Head of Care

I have worked at Laurel Bank for the past 4 years. My new role within the home is 'Head of Care' and I'm really looking forward to supporting the communities and the staff to drive quality care and boost team working. I have 30 years' experience of working in care in various roles and have loved every minute. Laurel Bank is a lovely place to work and the residents are our main priority.

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Care homes and elderly care from Barchester Healthcare

Kourtnei Hodson

Activities Coordinator

My name is Kourtnei and I am the Activities Coordinator here at Laurel Bank. My role involves ensuring that residents have access to a varied activities programme, which is designed to meet their needs and help them reap the benefits of engaging physically and socially. 

I arrange entertainment and organise special events, such as birthdays and anniversaries. We invite singers, dancers and comedians and other entertainers for the benefit of residents. We also have regular trips out to various places of interest. 

Suggestions are always welcome and I am here to ensure that residents can live their life to the fullest here at Laurel Bank.

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Care homes and elderly care from Barchester Healthcare

Katy Mullin

Admin Assistant

Hi, I’m Katy, and I am the Admin Assistant here at Laurel Bank. I’m often the first person people see when they come to visit and I am always happy to help. I meet and greet all visitors, both on the telephone and face-to-face. I provide clerical and administrative support to the team here and work closely alongside Deborah and Stacey to ensure the smooth running of the home.

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Care homes and elderly care from Barchester Healthcare

Wojciech Pawlowski

Head Chef

Wojciech is the Head Chef at Laurel Bank and has been part of the team since 2009. He and his team cater for residents' individual dietary needs and ensure that our seasonal home cooked menus offer choice, nutrition and quality. All meals are prepared with fresh, seasonal produce.

Care homes and elderly care from Barchester Healthcare

David Ingle

Maintenance Manager

David is the former Barchester Care Awards 'Maintenance Champion'. At Laurel Bank, David ensures that the home is consistently well-presented and maintained to an exemplary standard. This is also partly down to his excellent maintenance documentation and organisation. 

Care homes and elderly care from Barchester Healthcare

Aleksandra Vandesande

Head of Housekeeping

Hi my name is Alexandra, but people call me 'Ola', and I am Head of Housekeeping here at Laurel Bank.

I have worked at Laurel Bank since 2014, beginning my career as a Housekeeping Assistant. I also worked as a Kitchen Assistant and a member of the care team. I enjoy spending my time at Laurel Bank interacting and getting to know the residents in our care.

Myself and my team of housekeepers and laundry staff strive to make the home look and feel as clean, tidy and presentable as possible to ensure that residents are happy and comfortable.

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Care homes and elderly care from Barchester Healthcare

Care Team


Our nurses and carers, here at Laurel Bank, do a wonderful job in caring for our residents. They provide highest quality ,person centred, individualised care and are very well respected by residents and relatives.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01524 925 355

New care enquiry phone lines are open 8am - 8pm

All other calls 01524 388 980

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Westbourne Road Lancaster LA1 5EF Get directions