Meet the Laurel Bank Care Home team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Lyndsay Scott

Lyndsay Scott

General Manager

Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.

I am an RGN and have worked in the care sector for over 20 years. I moved over to Lancaster in 2019 from the North East to work for Barchester.

I began my career as a care assistant in 1998 and found that I enjoyed the environment so much that I trained to be a nurse, then transferred to management.

As a manager of a care home, every day is different and, at Barchester, we endeavour to enhance the lives of all residents on a daily basis. We incorporate their life history's and interests when planning activities in the home so that they can live life to the fullest.

Deborah Kemp

Deborah Kemp


Deborah is our Administrator. She is always here to offer you a warm welcome and is happy to assist you with any enquiries that you may have.

Jamie Hodgson

Care Practitioner

Hello I’m Jamie, I am a Care Practitioner here at Laurel Bank.  I have worked in the home for a number of years and joined initially as one of the homes activities Coordinator.  I absolutely love my role and especially getting to know our residents and supporting the team in the delivery of high standards of care. Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends.


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Elizabeth Cairns

Activities Coordinator

Liz is the creative, bright spark in the team. She always has a smile for everybody and nothing is ever too much trouble. Her previous role was as an Academic Coordinator in a kindergarten in Cambodia and she has brought her colourful, beautiful displays with her to Laurel Bank!

Her cheery demeanour brightens up the home and she loves finding new ways to entertain the residents here!

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Joshua Trainor

Head of Maintenance

Josh began life at Laurel Bank as the gardener but through sheer determination and hard work he has stepped up to Head of Maintenance and is thriving in the role- no job is too big or too small! A local lad, he loves getting outdoors with his dog Bear and is also a passionate musician and singer.

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Care Team


Our nurses and carers, here at Laurel Bank, do a wonderful job in caring for our residents. They provide highest quality ,person centred, individualised care and are very well respected by residents and relatives.

Grant Pritchard

Head Chef

Grant joined our team here at Laurel Bank in 2020 as a Second Chef but quickly wowed us all with his hard work, leadership skills and of course his delicious food. This all made him the perfect choice to step up to the role of Head Chef where he continues to wow us every day!

Lois Crowe

Care Practitioner

Lois joined Laurel Bank as a Carer back in 2005 and was made a Senior Carer before training as a Care Practitioner. An absolute staple in our Laurel Bank community, she is loved and respected by both her colleagues and the residents here who know all too well what an excellent job Lois does and that nothing is too much trouble for her.

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Joanna Karymow

Head of Housekeeping

Hi, my name is Joanna and I am the Head of Housekeeping here at Laurel Bank.  I joined the team in March 2021. I like talking to residents and making sure their rooms are clean and tidy.  I want to help residents remain as independent as possible. 

My role is to ensure that the home maintains Barchester's high standards and that we work to create a relaxed, personal atmosphere for residents, relatives and visitors. Myself and my team work hard every day to ensure the residents environment is to a hotel standard to provide a relaxed space for them to socialise..

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01524 925 355

All other calls

01524 388 980

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards