Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Care homes and elderly care from Barchester Healthcare

Lisa Hall

Acting General Manager

My name is Lisa Hall and I am the Acting General Manager here at Laurel Bank. Welcome to our website!

I have worked within the healthcare sector for over 20 years in a vast variety of clinical roles, beginning my career as a healthcare support worker and working my way up to the role of Registered General Nurse, having successfully gained my NMC registration in 2011.

In the past, I have gained experience working for the Lancashire Care Foundation Trust as a district nurse, where I gained much of the experience and clinical knowledge I hold today. My passion and drive within the healthcare sector enables me to support and provide the most current and up-to-date care and support at Laurel Bank.

I am also a qualified nurse mentor, working closely with the local universities to support student nurses in their professional development.

Care homes and elderly care from Barchester Healthcare

Deborah Kemp


Deborah is our Administrator. She is always here to offer you a warm welcome and is happy to assist you with any enquiries that you may have.

Care homes and elderly care from Barchester Healthcare

Wayne Clifford-Lund

Activities Coordinator

My Name is Wayne Clifford-Lund and I am the Activities Coordinator at Laurel Bank. Many will already know me from when I was a Carer, before I became the Activities Coordinator.

My role is to ensure that residents get as much fulfillment from activities as they can, and that our programme is tailored to the needs of those we support and that they can get as much out of it as possible.

I also arrange for entertainers, such as singers or dancers, to come into the home and organise any special events, including birthdays or any other occasion that residents want to celebrate.

I welcome any suggestions from residents or family members in relation to activities. If residents have a special request or requirement, then I will endeavour to do my utmost to ensure these are requests are met.

I am here to ensure that residents who come to Laurel Bank, or those already here, get the joy, happiness and reassurance they deserve.

Show More

Care homes and elderly care from Barchester Healthcare

Wojciech Pawlowski

Head Chef

Wojciech is the Head Chef at Laurel Bank and has been part of the team since 2009. He and his team cater for residents' individual dietary needs and ensure that our seasonal home cooked menus offer choice, nutrition and quality. All meals are prepared with fresh, seasonal produce.

Care homes and elderly care from Barchester Healthcare

David Ingle

Maintenance Manager

David is the former Barchester Care Awards 'Maintenance Champion'. At Laurel Bank, David ensures that the home is consistently well-presented and maintained to an exemplary standard. This is also partly down to his excellent maintenance documentation and organisation. 

Care homes and elderly care from Barchester Healthcare

Care Team


Our nurses and carers, here at Laurel Bank, do a wonderful job in caring for our residents. They provide highest quality ,person centred, individualised care and are very well respected by residents and relatives.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01524 925 355

New care enquiry phone lines are open 8am - 8pm

All other calls 01524 388 980

Email us

Fill in the form below to request more information or to request a viewing.

Your details
Your enquiry
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

Find us

Westbourne Road Lancaster LA1 5EF Get directions