Reviews for Laurel Bank Care Home

My 90-year-old mother has been living in Laurel Bank for the past 18 months.

The home is lovely with beautiful gardens, homely décor and comfortable furnishings, all maintained to a high standard. Mum’s room has an en-suite bathroom, and she brought her own bed, pictures and other items to personalise it. However it is the warmth and friendliness of the staff that makes Laurel Bank stand out above the other care homes we visited before choosing Laurel Bank.

Led by a fabulous manager, Lyndsay, who is always approachable with a great sense of humour and wonderful intuitive kindness, the entire Laurel Bank team balances the professionalism needed in a care environment with deep levels of humanity and thoughtfulness.

The activities programme is excellent and highly creative with a weekly calendar of events, mornings and afternoons, every day of the week. The daily menus in the dining room feature home-cooked dishes with menu choices for every meal. Housekeeping and laundry are very well done. The nursing team are all wonderful and they regularly keep me updated on Mum’s health.

It was a daunting situation for Mum to move into a care home, but the Laurel Bank team have been truly phenomenal. Not many people would choose to live in a care home, but if circumstances necessitate it, we all hope that our loved ones will be in a place where professional care is delivered with warmth, kindness and friendliness. Laurel Bank does it all so beautifully and I am truly thankful that Mum is in such good hands.

My aunt Joan has been living at Laurel Bank for nearly 3 years. Although she'd rather be back at home, it would sadly be impossible due to her health conditions. This home is fab 👌 it's the staff that make it so special, they're kind, caring, attentive and understanding. They make her feel loved and important to them. I often have lunch with her and it's never too much trouble and is more often than not delicious, I've never had a bad home-made soup there, so flavoursome and tasty. The social activities are varied and we experience many special days celebrating occasions, it'll be Halloween and Bonfire night soon, with fireworks and food to go with it, treacle coffee and hot chocolate. All in all, I would rate it highly, thank you to one and all xx

What Can I Say? Wonderful Wonderful Wonderful!!!
I honestly was never sure of the “Care Home” thing when it came to looking after my Father (Harry) & his recent ill health, Laurel Bank opened their doors to my Father, Myself and my Mother and we became part of their little family. They looked after my father with the gentle care and love that I believed only a family could give. They also looked after me and my mother when visiting keeping us in the loop with everything. Helping us with any problems as well! Sadly my father passed after some time there but from day one till the day he went to his resting place he was treated with the upmost respect and “as an individual” “as a person” and a “human being” I can’t I cannot…Recommend them enough if you need care this is the place to be!
Thank you to all the team @ Laurel Bank Xx

I just listened to BBC Lancashire and heard about the celebrations for a 103 year old lady, and honestly, I hope whenever this day is thought about or spoken about, it's with nothing but pride. Laurel Bank & everyone that helped need to be just so proud of the work they put in and how they make a place for residents to continue living their lives. I always say Laurel Bank is made of magic but I think this is a reminder to all, that magic is made at Laurel Bank. A place where despite the age, dreams still can come true. People would be lucky to have family or friends stay here. It really is so wonderful with great management, great staff & lovely residents!

"Absolutely fantastic, genuinely caring staff. They worked so hard to make sure my dad had a happy and fulfilling life. They gave my dad an excellent service and helped him settle in and enjoy life when living at home was no longer possible. Moving to a nursing home was very difficult for all concerned and Laurelbank really helped us through it."

R C
carehome.co.uk rating: 5.00 out of 5

"I just listened to the radio and heard about the celebrations for a 103 year old lady, and honestly, I hope whenever this day is thought about or spoken about, it's with nothing but pride. Laurel Bank & everyone that helped need to be just so proud of the work they put in and how they make a place for residents to continue living their lives. I always say Laurel Bank is made of magic but I think this is a reminder to all, that magic is made at Laurel Bank. A place where despite the age, dreams still can come true. People would be lucky to have family or friends stay here. It really is so wonderful with great management, great staff & lovely residents!"

Jenn B
carehome.co.uk rating: 5.00 out of 5

"A lovely home, Standard of care good Staff friendly and helpful in every way. Very pleasant surroundings. The caring for my husband was extremely good plenty of activities to keep him occupied, meals were fantastic plenty to choose from. Cleanliness superb, all in all his stay was successful and interaction was encouraged. Thank you to all the nurses carers and staff For making his stay a pleasant one."

M D
carehome.co.uk rating: 4.58 out of 5

"Laurel Bank has been exceptional in caring for my mum following an emergency short-term stay due to a fall. It quickly became clear she needed permanent care, and the manager and deputy manager made the transition seamless, ensuring all her needs were met. The administrator handled the administration efficiently, making the process stress-free. The entire team-nursing, care, and housekeeping-provides outstanding, attentive support. Special thanks to the Pink Ladies, whose fantastic activities have truly lifted my mum's spirits. We're so grateful for the kindness and dedication of everyone at Laurel Bank!"

J F
carehome.co.uk rating: 4.50 out of 5

"The staff are wonderful. Without exception, everyone is very helpful, kind and friendly."

Greg H
carehome.co.uk rating: 4.75 out of 5

"My sister has been in Laurel Bank for 22 years and she is very happy and we are very happy."

John P
carehome.co.uk rating: 4.75 out of 5

"The care they give to everyone is very good and very nice people would not wish for better. My aunty has come on so well since she came to this care home."

Bridget H
carehome.co.uk rating: 5.00 out of 5

"Following a period of time, my uncle needed respite care. Laurel Bank Care Home was able to accept him immediately upon discharge from the hospital. All staff are pleasant, helpful and understanding of my uncle's needs."

Lesley H
carehome.co.uk rating: 4.58 out of 5

"All the staff are extremely caring, helpful and dedicated. Although the Christmas celebrations were cut back due to covid everyone was really lovely and attentive. I also attended Valentine's Day celebrations. This was so enjoyable and the room was decorated fantastically well. I was really impressed with everything - every detail had been thought through. All the residents were treated with respect, which showed that they were all cared for as individuals. Every time I go to visit everyone is very welcoming and happy. A lovely place."

K S
carehome.co.uk rating: 5.00 out of 5

"My mum came in for end-of-life care in January. The staff have all been amazing, so caring, kind and compassionate. They have been very gentle with Mum and made her as comfortable as possible at the end of her life. They took very good care of us, especially when we needed to be with Mum around the clock. They have always been very honest with us regarding Mum's condition. We are so glad we chose Laurel Bank."

Sue C
carehome.co.uk rating: 5.00 out of 5

"I came to the Coronation party with my 3 children. Everyone had made a real effort with decorations, amazing food and a party atmosphere. The coronation quiche was even there and I was surprised to find it was beautiful, as on paper it didn't sound like my cup of tea but maybe it was the skills of the chef that made it good! The care shown to the residents making sure they all had fun and were fed and watered was exceptional."

Rebecca H
carehome.co.uk rating: 5.00 out of 5

"My mother has been very well cared for even though sometimes she can be difficult. All the staff are really pleasant and helpful."

Judith C
carehome.co.uk rating: 4.25 out of 5

"Such a lovely day, the welcoming party was put together for the residents and family for the King's Coronation and amazing food and drink were provided and the tombola which the children loved! The staff all really went above and beyond from their outfits to their friendliness, nothing was too much for them and they really made the celebration. Myself, my family and my great auntie thoroughly enjoyed the occasion and are very thankful to all involved in organising."

Laura D
carehome.co.uk rating: 5.00 out of 5