Laurel Bank Care Home

Westbourne Road,




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Care enquiries 01524 925 355
New care enquiry phone lines are open 8am - 8pm
All other calls 01524 388 980

Laurel Bank Care Home in Lancaster

Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home. Our team are passionate about providing high quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.

Staff work closely with families and key professionals to develop a personalised package of care. Care plans are regularly reviewed to ensure that they adapt with each individuals' changing needs, and work to support and maintain individuality, dignity, privacy and independence. Working within our person-centred philosophy, the care team supports everyone in making their own decisions regarding daily life and social activity.

Our dedication can be seen in all we do, from cooking and hospitality to the wide range of activities organised for residents and visitors. We have our own minibus and regularly take residents to garden centres, coffee houses, museums and the local countryside. Local entertainment and church groups also visit regularly. Residents at Laurel Bank are encouraged to continue with hobbies they enjoy, such as photography, woodwork, art, cooking and gardening, to name a few. Wi-Fi is available as well, so residents can access the internet or check their emails anytime they wish!

The home is ideally located just 10 minutes from the centre of historic Lancaster, and boasts over of the city’s castle, the rolling hills of the Pennines and tranquil Morecambe Bay. We are also 30 minutes from the Lake District and, in the other direction, the seaside town of Blackpool.

We are extremely proud of what we offer and are always happy to welcome visitors or to take calls.

Types of care

Laurel Bank provides individualised, person-centred care for everyone we support. We realise that everyone is unique and tailor our services to the needs of each person. Our CQC inspection recieved a 'Good' outcome, and we aim to to work towards an 'outstanding' one.

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Nursing Care

Residential Care

Respite / Short Stay


  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon


  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Room with garden views

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Lyndsay Scott

General Manager

Hi, my name is Lyndsay and I am the General Manager here at Laurel Bank. Welcome to our website!


Get in touch Meet my team
Laurel Bank Care Home in Lancaster

Deborah Wilkinson

Deputy Manager

Hi, my name is Deborah, and I am the Deputy Manager here at Laurel Bank.

Laurel Bank Care Home in Lancaster

Lesley Kosturczak

Clinical Lead

Hi, my name is Lesley and I am the Clinical Lead here at Laurel Bank.

Laurel Bank Care Home in Lancaster

Deborah Kemp


Deborah is our Administrator. She is always here to offer you a warm welcome and is happy to assist you with any enquiries that you may have.

Laurel Bank Care Home in Lancaster

Wayne Clifford-Lund

Team Leader

I have worked at Laurel Bank for over 5 years. I am a Team Leader here at Laurel Bank, and I'm really looking forward to supporting the communities and the staff to drive quality care and boost team morale. I have 30 years' experience of working in care in various roles and have loved every minute. Laurel Bank is a lovely place to work and the residents are our main priority.

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Laurel Bank Care Home in Lancaster

Jamie Hodgson

Activities Coordinator

Hi I’m Jamie, the Activities Coordinator here at Laurel Bank. I’ve only been here since January but I absolutely love my role and especially the challenge of coming up with new ways to engage as many residents as possible in our activities here.

Laurel Bank Care Home in Lancaster

Wojciech Pawlowski

Head Chef

Wojciech is the Head Chef at Laurel Bank and has been part of the team since 2009. He and his team cater for residents' individual dietary needs and ensure that our seasonal home cooked menus offer choice, nutrition and quality. All meals are prepared with fresh, seasonal produce.

Laurel Bank Care Home in Lancaster

David Ingle

Maintenance Manager

David is the former Barchester Care Awards 'Maintenance Champion'. At Laurel Bank, David ensures that the home is consistently well-presented and maintained to an exemplary standard. This is also partly down to his excellent maintenance documentation and organisation. 

Laurel Bank Care Home in Lancaster

Aleksandra Vandesande

Head of Housekeeping

Hi my name is Alexandra, but people call me 'Ola', and I am Head of Housekeeping here at Laurel Bank.

I have worked at Laurel Bank since 2014, beginning my career as a Housekeeping Assistant. I also worked as a Kitchen Assistant and a member of the care team. I enjoy spending my time at Laurel Bank interacting and getting to know the residents in our care.

Myself and my team of housekeepers and laundry staff strive to make the home look and feel as clean, tidy and presentable as possible to ensure that residents are happy and comfortable.

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Laurel Bank Care Home in Lancaster

Care Team


Our nurses and carers, here at Laurel Bank, do a wonderful job in caring for our residents. They provide highest quality ,person centred, individualised care and are very well respected by residents and relatives.

Life at Laurel Bank Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilties

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Laurel Bank Care Home

CQC Overall rating

Requires improvement

09 March 2019

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01524 925 355Care Enquiries
01524 388 980 All other calls

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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01524 925 355

All other calls

01524 388 980

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