Laurel Bank Care Home in Lancaster

Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home. Our team are passionate about providing high quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.

Staff work closely with families and key professionals to develop a personalised package of care. Care plans are regularly reviewed to ensure that they adapt with each individuals' changing needs, and work to support and maintain individuality, dignity, privacy and independence. Working within our person-centred philosophy, the care team supports everyone in making their own decisions regarding daily life and social activity.

Our dedication can be seen in all we do, from cooking and hospitality to the wide range of activities organised for residents and visitors. We have our own minibus and regularly take residents to garden centres, coffee houses, museums and the local countryside. Local entertainment and church groups also visit regularly. Residents at Laurel Bank are encouraged to continue with hobbies they enjoy, such as photography, woodwork, art, cooking and gardening, to name a few. Wi-Fi is available as well, so residents can access the internet or check their emails anytime they wish!

The home is ideally located just 10 minutes from the centre of historic Lancaster, and boasts over of the city’s castle, the rolling hills of the Pennines and tranquil Morecambe Bay. We are also 30 minutes from the Lake District and, in the other direction, the seaside town of Blackpool.

We are extremely proud of what we offer and are always happy to welcome visitors or to take calls.

Life at Laurel Bank Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

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Our team

A warm welcome awaits you from all the team at Laurel Bank. We are all dedicated to providing the best environment and atmosphere for all those we support. We want all residents to feel safe, comfortable, fulfilled and settled here. All our staff have the same goal: to provide a unique and happy place to to call home.

Laurel Bank Care Home in Lancaster

Stacey Nicholson

Acting General Manager

Hi, my name is Stacey and I am the Acting General Manager here at Laurel Bank.

I started my career as a qualified nurse and have always cared for the elderly. It is a role that I am very passionate about and I want to ensure that all the residents receive the best care possible. Every person matters and I am very driven to ensure that we provide this.

I really enjoy my job and feel very privileged to work at Laurel Bank.

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Our care

Laurel Bank provides individualised, person-centred care for everyone we support. We realise that everyone is unique and tailor our services to the needs of each person. Our CQC inspection recieved a 'Good' outcome, and we aim to to work towards an 'outstanding' one.

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Residential Care

Our residential care is ideal for frail older people that would benefit from additional care and support, but without the need for specialist nursing or dementia care.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good. You can now pre-book respite stays up to a year in advance.

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Amazing Food

Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition


  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon


  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Room with garden views
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What people say about us

Requires improvement

11 July 2018

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01524 925 355

New care enquiry phone lines are open 8am - 8pm

All other calls 01524 388 980

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Find us

Westbourne Road Lancaster LA1 5EF Get directions