Laurel Bank Care Home in Lancaster

Laurel Bank is a purpose-built nursing and residential home set just 10 minutes from the centre of historic Lancaster, with views of the city’s castle, the rolling hills of the Pennines and tranquil Morecambe Bay. We are 30 minutes from the Lake District and, in the other direction, the seaside town of Blackpool. The home had a major refurbishment in 2015.

We are passionate about providing quality care and specialist 24-hour nursing care, offering the best possible alternative for those who are no longer able to manage at home. You'll find we're ideally suited to meet a wide range of care needs from simply helping with day-to-day living through to complex care requirements.

Our focus is the individual: our dedicated staff work closely with families and key professionals to develop a personalised package of care, which is regularly reviewed to ensure that it adapts with the individual’s changing needs to support and maintain individuality, dignity, privacy and independence. Working within the philosophy of true person-centred care, the care team supports everyone in making their own decisions and choices regarding daily life and social activity.

Our dedication can be seen in all we do: cooking, hospitality, house-keeping, administration and in organising a wide range of activities for our residents and visitors. We have our own minibus and regularly take residents out to garden centres, coffee houses, museums, theatres and the local countryside. We have visits from entertainers and local church groups. We encourage our residents to continue with pastimes they enjoy: computing, photography, woodwork, art, sewing, card making, cooking and gardening to name but a few. We have recently had Wi-Fi installed at the home to allow residents to access the internet or their emails anytime they wish!

We're proud of what we have to offer and happy to welcome visitors or to take calls.

Life at Laurel Bank Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

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Our team

A warm welcome awaits you from all the team at Laurel Bank. We are all dedicated to providing the best environment and atmosphere for all those we support. We want all residents to feel safe, comfortable, fulfilled and settled here. All our staff have the same goal: to provide a unique and happy place to to call home.

Laurel Bank Care Home in Lancaster

Stacey Nicholson

Acting General Manager

Hi, my name is Stacey and I am the Acting General Manager here at Laurel Bank.

I started my career as a qualified nurse and have always cared for the elderly. It is a role that I am very passionate about and I want to ensure that all the residents receive the best care possible. Every person matters and I am very driven to ensure that we provide this.

I really enjoy my job and feel very privileged to work at Laurel Bank.

Get in touch Meet my team

Our care

Laurel Bank provides individualised, person-centred care for everyone we support. We realise that everyone is unique and tailor our services to the needs of each person. Our CQC inspection recieved a 'Good' outcome, and we aim to to work towards an 'outstanding' one.

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Residential Care

Our residential care is ideal for frail older people that would benefit from additional care and support, but without the need for specialist nursing or dementia care.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Amazing Food

Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition


  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon


  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Room with garden views
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What people say about us

Requires improvement

11 July 2018

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01524 925 355

New care enquiry phone lines are open 8am - 8pm

All other calls 01524 388 980

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Find us

Westbourne Road Lancaster LA1 5EF Get directions