Following significant investment, Laurel Bank Care Home has a brand new look! The appearance of our home has been carefully designed with the people we care for in mind. Our bright new reception area is the perfect spot for socialising or taking part in one of our many daily activities. Our beautiful new dining room is a wonderful place to enjoy a three-course home-made lunch and our new bedrooms are comfortable and tastefully decorated. Why not take a look at our virtual tour to see our brand new look? Or alternatively, pop in to our home to see for yourself!

Laurel Bank is a purpose-built nursing and residential home set just 10 minutes from the centre of historic Lancaster, with views of the city’s castle, the rolling hills of the Pennines and tranquil Morecambe Bay. We are 30 minutes from the Lake District and, in the other direction, the seaside town of Blackpool.

We are passionate about providing quality care and specialist 24-hour nursing care, offering the best possible alternative for those who are no longer able to manage at home. You'll find we're ideally suited to meet a wide range of care needs from simply helping with day-to-day living through to complex care requirements.

Our focus is the individual: our dedicated staff work closely with families and key professionals to develop a personalised package of care, which is regularly reviewed to ensure that it adapts with the individual’s changing needs to support and maintain individuality, dignity, privacy and independence. Working within the philosophy of true person-centred care, the care team supports everyone in making their own decisions and choices regarding daily life and social activity.

Our dedication can be seen in all we do: cooking, hospitality, house-keeping, administration and in organising a wide range of activities for our residents and visitors. We have our own minibus and regularly take residents out to garden centres, coffee houses, museums, theatres and the local countryside. We have visits from entertainers and local church groups. We encourage our residents to continue with pastimes they enjoy: computing, photography, woodwork, art, sewing, card making, cooking and gardening to name but a few. We have recently had Wi-Fi installed at the home to allow residents to access the internet or their emails anytime they wish!

We're proud of what we have to offer and happy to welcome visitors or to take calls.

Life at Laurel Bank Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

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Our team

A warm welcome awaits you from all the team at Laurel Bank. We are all dedicated to providing the best environment and atmosphere for all those we support. We want all residents to feel safe, comfortable, fulfilled and settled here. All our staff have the same goal: to provide a unique and happy place to to call home.

Care Home in Lancaster | Laurel Bank

Lisa Hall

Acting General Manager

My name is Lisa Hall and I am the Acting General Manager here at Laurel Bank. Welcome to our website!

I have worked within the healthcare sector for over 20 years in a vast variety of clinical roles, beginning my career as a healthcare support worker and working my way up to the role of Registered General Nurse, having successfully gained my NMC registration in 2011.

In the past, I have gained experience working for the Lancashire Care Foundation Trust as a district nurse, where I gained much of the experience and clinical knowledge I hold today. My passion and drive within the healthcare sector enables me to support and provide the most current and up-to-date care and support at Laurel Bank.

I am also a qualified nurse mentor, working closely with the local universities to support student nurses in their professional development.

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Our care

Laurel Bank provides individualised, person-centred care for everyone we support. We realise that everyone is unique and tailor our services to the needs of each person. Our CQC inspection recieved a 'Good' outcome, and we aim to to work towards an 'outstanding' one.

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Residential Care

Our residential care is ideal for frail older people that would benefit from additional care and support, but without the need for specialist nursing or dementia care.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Amazing Food

Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition


  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon


  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Room with garden views
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What people say about us


14 April 2016

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01524 925 355

New care enquiry phone lines are open 8am - 8pm

All other calls 01524 388 980

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Find us

Westbourne Road Lancaster LA1 5EF Get directions