Reviews for Kingswood Court Care Home

I have visited Kingswood Court on numerous occasions over the last few months to run a baby and toddler singing group with the residents. The home is always warm, clean, feels really 'homely' and the staff are so welcoming and friendly. The residents always seem happy and comment on how settled and comfortable they are there. We have great fun singing along with the little ones and mums. We even get refreshments provided and we have social time with the residents. I know that our baby group is just one of the many, many activities that Sarah and Cat organise for the ladies and gents of Kingswood Court! They work so hard to provide a stimulating and enjoyable environment in the home.

All levels of staff at Kingswood Court were kind, helpful and caring and so supportive to my poorly mum that took respite for two weeks. Mum had never been to a care home before but as soon as she arrived all staff made her feel welcome and helped her to get back on her feet again so she could get back to her normal routine at home. Me and my family are so thankful and should mum need their help again in the future, would definitely return.

"Staff are extremely welcoming, management very helpful and easy to access."

Jennifer K
carehome.co.uk rating: 5.00 out of 5

"Happy that these people are looking after my gran on a daily basis, in the lovely well looked after space."

David N
carehome.co.uk rating: 5.00 out of 5

"Mum's care at Kingswood Court is excellent. They look after all her needs well, and they contact me if needed and with any updates. All of our family are welcome into the home at any time we visit. Mum is happy and confident here, which means a lot to us. Thank you to the whole team."

S N
carehome.co.uk rating: 5.00 out of 5

"I was very happy with the overall experience at Kingswood Court, my mum thoroughly enjoyed her stay. Could fault any of the staff, very polite and friendly, nothing was too much trouble for them, really lovely experience and Mum had a wonderful time."

Julie N
carehome.co.uk rating: 5.00 out of 5

"Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really enjoys."

Gill H
carehome.co.uk rating: 4.91 out of 5

"Excellent staff, friendly and fantastic food."

J P
carehome.co.uk rating: 5.00 out of 5

"My nan is really well looked after and happy, she likes the food and being able to settle in and watch her antiques shows."

Liam A
carehome.co.uk rating: 5.00 out of 5

"I wish that my mother had come to this home, it is spotless and never once have I smelt anything but a lovely aroma. Lovely food!"

Susan W
carehome.co.uk rating: 5.00 out of 5

"As always, I am delighted with the care my mother has been receiving. The improvements to Barchester Kingswood Court Care Home have been outstanding and overall, I could not wish her to be in any other residence of nursing care."

Chris H
carehome.co.uk rating: 5.00 out of 5

"This care home does everything and more for my grandparents. They arranged a day out for my gramps with the police, sat in the car and took him out in it. To see his face so happy is everything and more. The level of care and patience that they have for them both is incredible and we as a family are so very grateful."

Stephanie H
carehome.co.uk rating: 5.00 out of 5

"Father has been well looked after. 100% improvement in his attitude, movement and response. Very well looked after overall. Staff are excellent, helpful and kind."

Jeanette N
carehome.co.uk rating: 5.00 out of 5

"After 3 weeks of my mum being at Kingswood Court Care Home, the family have seen a great improvement in both her physical and mental health. All staff, from manager to catering and cleaners, do a fantastic job. As a visitor, I find the home welcoming and homely - no matter what time I visit. Overall, I am very happy with my mum's care and I am pleased that after viewing many other homes, she has settled here."

W M
carehome.co.uk rating: 4.75 out of 5

"Since my aunt became a resident at Barchester Kingswood Court, her confidence, health and happiness have increased. She feels secure and well cared for in this environment."

H P
carehome.co.uk rating: 5.00 out of 5

"Kindly, warm and engaging atmosphere. Good standard of care."

R E
carehome.co.uk rating: 5.00 out of 5

"Lovely place. Staff and environment are very friendly and helpful."

Jeanette P
carehome.co.uk rating: 5.00 out of 5

"I think this care home is five star. Very good with everything and helps in all my problems and I could not ask for a better home."

R S
carehome.co.uk rating: 5.00 out of 5

"Very warm and welcoming staff in a lovely fresh setting that is being renovated to a high standard."

Tim E
carehome.co.uk rating: 5.00 out of 5

"It was a big decision to move into residential care at 72. However, the transition has been very easy, and I have been made very welcome by management, nurses, carers, cleaners and even maintenance. The care is excellent, as is the food, and I've never felt so clean! Showers made easy and a clean, tidy room every day! The only problem I have is trying to remember everyone's names!"

Susan J
carehome.co.uk rating: 5.00 out of 5

"Mum has been very well looked after during her two-week respite break. She was happy and cheerful whilst there, and all her needs were attended to. We were able to have a restful break. We would certainly bring Mum back to Kingswood Court when we have another holiday. Could recommend it to anyone."

Sandra T
carehome.co.uk rating: 5.00 out of 5

"Mum has only recently moved into Kingswood Court, but her experience so far has surpassed expectations. It is a very homely, caring and supportive care home, and Mum seems very happy, which is very comforting to know and reassuring."

Paula P
carehome.co.uk rating: 5.00 out of 5

"On entering the front door the ambience is excellent, clean and fresh with welcoming staff. To reach our friend who suffers from dementia the access security via the main door, stairs and corridor was efficient and sound and the room itself was clean and airy. On the first (of 2) occasions we visited the corridors and room were fresh-smelling though the second time there was some odour from bodily functions; perhaps understandable if very recent before any action could be taken, but the star reduction is entirely for that reason. The staff were kind and attentive and looked after our friend and ourselves exceedingly well. All in all, the home is heartily recommended for the care it gives."

Brian J
carehome.co.uk rating: 3.75 out of 5

"The staff in this care home are multinationals and that encourages diversity. I always meet my friend in good spirit and this testifies to the comfortable, safe and friendly environment in Barchester Kingswood Court Care Home. The staff. especially the carers I have encountered. are so nice, courteous to the residents and guests; sometimes this is the worry when you have a loved one under the care of others but their attitude to work showed that my dear one is being respected and cared for. They also have a beach room, that is the happy place for my loved one. This is where they have their daily activities and exercise. It is such a social place. I thank all the staff and management of this care home, bravo!"

Pep E
carehome.co.uk rating: 4.58 out of 5

"Father has improved since being admitted."

I G
carehome.co.uk rating: 5.00 out of 5

"Amazing care provided for my nan. Staff are always polite and willing. Couldn't ask for a better home."

Michelle C
carehome.co.uk rating: 5.00 out of 5

"I feel happy and secure, well cared for. Staff are friendly and helpful."

Barbara B
carehome.co.uk rating: 5.00 out of 5

"Very happy with the care given to my mum. Very patient."

Lucy T
carehome.co.uk rating: 5.00 out of 5

"Thank you for being so good and patient with my nan. Amazing staff."

Gabrielle T
carehome.co.uk rating: 5.00 out of 5

"My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well."

Margaret D
carehome.co.uk rating: 5.00 out of 5

"I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home. I already knew that she was happy and cared for. I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful. I spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness. Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused". I am so happy that Mum has finally settled in a lovely, happy, caring home. Many thanks, I look forward to visiting Mum again soon."

David L
carehome.co.uk rating: 4.50 out of 5

"Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic."

Dawne H
carehome.co.uk rating: 5.00 out of 5

"Client came in as an 'emergency' so I didn't view the home in advance. I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food! My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request. Overall, great."

Iris D
carehome.co.uk rating: 4.83 out of 5

"My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff."

Mary M
carehome.co.uk rating: 5.00 out of 5

"Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family."

Sue N
carehome.co.uk rating: 5.00 out of 5

"I have been very impressed with the level of care, commitment of staff, kindness and friendliness."

Paul F
carehome.co.uk rating: 5.00 out of 5

"Visiting arrangements at this home are not satisfactory. The building is on a very busy main road which is extremely noisy. Visitors sit outside and speak to the resident through the open door at reception. It is impossible to hold a conversation as neither party can hear each other. Also, this arrangement is going to be even worse during the colder months of autumn and winter. I feel there should be an indoor area of some sort where visits can be held safely and proper communication can take place."

B S
carehome.co.uk rating: 4.08 out of 5

"Staff always around this one helpful. The unit is clean. Food looks good."

C B
carehome.co.uk rating: 3.91 out of 5

"All the staff I have met have been welcoming and friendly and provide all the information I need when I am visiting Mum. These are very difficult and challenging times and the staff make it a very easy procedure to enable visits to take place. I have been impressed with the way Mum is treated by the staff in a very professional manner but retaining that human touch that makes me feel comfortable in the knowledge that Mum is living in a safe and friendly environment."

F P
carehome.co.uk rating: 4.25 out of 5

"Staff, overall very attentive and good at keeping you informed as to what is happening. They go over and above to meet the need of my mother. More attention needed on the new booking system, as we have experienced confirmation not being passed to relevant staff, but overall very happy and satisfied with the treatment and wellbeing of my mum."

B D
carehome.co.uk rating: 4.42 out of 5

"Very good care. Arrangement for visits are very good too."

Teresa G
carehome.co.uk rating: 4.58 out of 5

"We have been on a visit a few times now and three times we have had to wait at least 30 minutes for mum to be brought in to see us."

J H
carehome.co.uk rating: 3.58 out of 5

"Very impressed with visiting arrangements during the current lockdown."

Julia T
carehome.co.uk rating: 4.00 out of 5

"Sometimes very late for visits. Only have 30 mins. Sometimes only get 10 mins. Staff apologetic."

N S
carehome.co.uk rating: 3.20 out of 5

"My mum has been a resident in Kingswood Court for a number of years, where she has received the highest standard of care from day one. All of the staff are kind, compassionate and knowledgable within their various roles and are happy to communicate openly with residents and their families, instilling confidence in the services provided. I have nothing but praise for them and would recommend Kingswood Court to all."

Steve C
carehome.co.uk rating: 5.00 out of 5

"Very friendly home. Would be good to have a summerhouse to sit in when the weather is good."

J T
carehome.co.uk rating: 4.00 out of 5

"I Visited Mum whilst an activity was being run by a Zoo Keeper. There were a few small animals introduced to the residents. Very professional presentation, informative and interactive. Everyone appeared to be enjoying the experience, it was so nice to see all the smiling faces in the room, and most interacted with much interest. So nice to see mum enjoying the activity. My sincere thanks to Kingswood Court, top marks from me."

Rick P
carehome.co.uk rating: 4.83 out of 5