Hethersett Hall Care Home

Norwich Road, Hethersett, Norwich, NR9 3AP  Map View

Hethersett Hall Care Home in Hethersett, Norwich

This late Georgian home boasts stunning views across the park to the surrounding woods and fields. Hethersett Hall enjoys all the benefits of the Norfolk countryside and yet is close enough to the A11, making it easily accessible to family and friends. It is located in extensive grounds, with a variety of secure gardens.

Hethersett Hall Care Home provides high quality residential care and support for older people, as well as people living with dementia. We also offer respite care and short breaks, which can now be pre-booked up to a year in advance. Our skilled and dedicated team are committed to providing professional and respectful care that focuses on the individual needs of each resident.

Dementia Care

The home's specialist Memory Lane Community utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care, incorporating person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Communities are broken up into separate units with a family feel so people can feel safe and comfortable. Care is focused on independence, dignity and choice, with a person-centred approach. Staffing levels reflect the needs of residents, and people living with dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.

We are very proud of the service we provide and are always happy to answer calls and show visitors around. So, please feel free to pop in and discuss how Hethersett Hall can meet your needs over a cup of coffee.

Life at our homes booklet

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
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Types of care

The care we provide is delivered in a way that promotes independence for those who live in our home. Where possible, it is important that residents are encouraged to perform daily tasks independently or with minor support. Our services are devised with individualised treatment in mind for each person, so getting to know everyone and understanding their needs is imperative to delivering bespoke, person-centred care.

Learn more about Hethersett Hall Care Home

Residential care

Dementia care

Respite / Short stay

Enriching the lives of people living with dementia

Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.

Discover more about our events and activities

A-Z Directory of Demential Care

Read our brochure 'A-Z Directory of Demential Care' for more information on our support.

Discover more about our dementia care

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Activity classes
  • Activity room
  • Bar/café
  • Day trips

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Room with garden views

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Melissa Fisher

General Manager

Melissa is our General Manager here at Hethersett Hall and is responsible for overseeing and making sure the highest level of care is delivered to our residents at all times.  Melissa started life with the Barchester 8 years ago as a care assistant and has been a deputy manager for the last four years. 

I am passionate about delivering good quality, personalised care. This is reflected within the fantastic team we have here at Hethersett Hall. I am always available for a coffee and a chat and welcome you to meet our care team and view our home.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Hethersett Hall Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilities

Care and Facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Hethersett Hall Care Home

CQC Overall rating

Requires improvement

08 August 2019

See the report