Hethersett Hall Care Home

Norwich Road
Hethersett

Norwich

NR9 3AP

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Care enquiries

01603 954 093

New care enquiry phone lines are open 8am - 8pm
All other calls 01603 810 478

Hethersett Hall Care Home in Hethersett, Norwich

Hethersett Hall Care Home provides high quality residential care and support for older people, as well as people living with dementia, who are supported in our dedicated Memory Lane Community. We also offer respite care and short breaks, which can now be pre-booked up to a year in advance. Our skilled and dedicated team are committed to providing professional and respectful care that focuses on the individual needs of each resident.

This late Georgian home boasts stunning views across the park to the surrounding woods and fields. Hethersett Hall enjoys all the benefits of the Norfolk countryside and yet is close enough to the A11, making it easily accessible to family and friends. It is located in extensive grounds, with a variety of secure gardens.

We are very proud of the service we provide and are always happy to answer calls and show visitors around. So, please feel free to pop in and discuss how Hethersett Hall can meet your needs over a cup of coffee.

Types of care

The care we provide is delivered in a way that promotes independence for those who live in our home. Where possible, it is important that residents are encouraged to perform daily tasks independently or with minor support. Our services are devised with individualised treatment in mind for each person, so getting to know everyone and understanding their needs is imperative to delivering bespoke, person-centred care.

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Residential care

Dementia care

Respite / Short stay

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Activity classes
  • Activity room
  • Bar/café
  • Day trips

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Room with garden views

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Kerry Tidd

Kerry Tidd

General Manager

Hi, my name is Kerry and I am the General Manager here at Hethersett. Welcome to our website!

I have been in the care sector for over 25 years, beginning my career as a care assistant and working my way up to being a manager, which is something that I have done for over 15 years. My previous position was as a regional manager in the private care sector. I feel that my experience has made me a competent and capable General Manager and I have a wealth of knowledge around managing residential and domiciliary care services. 

I am looking forward to being able to work for a company that will ensure that I have the autonomy to allow myself to continue with my aims to ensure that every person's needs are met through a person-centred approach and ensuring that the same amount of passion and commitment is applied to everyone, as though they were a member of my own family.  

I am proud of everything that I have achieved, but getting an 'Outstanding' rating in my last CQC inspection is one of my greatest accomplishments.

Get in touch Meet my team

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Hethersett Hall Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

Activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilities

Care & facilities’

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Hethersett Hall Care Home

CQC Overall rating

Requires improvement

08 August 2019

See the report

View our response