Reviews for Hethersett Hall Care Home

"Outstanding care is provided at Barchester Hethersett Hall. The accommodation is well maintained, spacious + homely rooms. All the staff are exceptionally dedicated to the wellbeing of the residents, showing support + compassion. There is a wide range of activities which certainly enhances my fathers well being, joining in + participating in things he wouldn't have if still in his own home. I thank all members of the team to ensuring my dad has a great quality of life + I definitely recommend Hethersett Hall for respite or a permanent stay."

We attended their annual firework display with our coffee van, Sorella!
Just want to say a massive thank you to the staff at Hethersett Hall care home for such a great event!! The guys in charge of the display did a spectacular set! Caroline and the team made for a welcoming atmosphere and with an amazing turnout from the village and family of the residents at the home, it was a pleasure to be involved!

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Spangle Steel Pan Band are always warmly welcomed by all the staff at Hethersett Hall! The team are really friendly and always get involved — dancing and singing along with the residents during our performances. We really enjoy every gig we have there. The staff also work incredibly hard to make their summer fêtes outstanding for their residents. It’s always a pleasure to perform at Hethersett Hall

"My mum and Dad were with you for 10 weeks. The staff were excellent to look after them. I know they will be back in the winter months. Thank you"

"I visit the Hall, once a month with members of the Hethersett Forget Me Not Cafe.We always get a very warm welcome from everyone. It is lovely to meet some of the residents at the coffee morning and also to visit the very talented art group. There are a lot activities put on for the residents and I have been very fortunate, to have been invited to some of them. The most recent was the summer fete, earlier in the year there was a garden party and also a music band entertained.Thank you to you all."

I attend Hethersett Hall with my husband who has Alzheimer’s when they host the local Forget Me Not Cafe. Everyone is so welcoming and friendly. All the staff look happy in their work as do the residents we have met. There seems to be lots going on. The Hall is well maintained with lovely outside areas. We have been to fetes, afternoon tea and bonfire night events and these are very well organised and attended by the residents and their families and they encourage the local community to attend.

"My Granddad was at the Hethersett Hall for 2 weeks respite, and he really did not want to go to a care home; he had such a good experience that he would return. The staff were amazing, we visited as a family for his birthday and were all treated like kings and queens. Well done, Hethersett Hall."

"My cousin has no short term memory and suffers for Alzheimer's/Dementia. He has/had a room at Hethersett Hall for the last 6 months. During that time he was taken part in various activities which he enjoys. He loves keep fit, dancing, all musical events and this has improved his general well being. He loves to interact with the staff and other residents. He also partakes in all the outings. He is kept clean and tidy and his eating habits have also improved gaining a small amount of weight. The staff also arranged an 80th birthday party with lots of his visiting friends. All in all Hethersett Hall has been amazing for him and really improved his life."

"My mum has been a resident now at Hethersett Hall for nearly 3 years and since she has been there I have no worries about her care or wellbeing. She never has a bad word to say about the staff who look after her."

"My resident feels safe, secure, loved and is no longer lonely. They enjoy the food and social side of dining with others. Music is used in a lot of activities, which is great for involving most residents in their own unique way. Overall, my resident/relative is thriving."

"My mother has been in Barchester Hethersett Hall Care Home since October 2024 in the dementia, garden house residency. She loves it! She thinks the meals are like a five-star hotel. She loves the interaction of all the very caring and respectful staff, the energetic and entertaining entertainment staff. Maintenance is always helpful and assists with any jobs. The gardens are vast and beautiful, well-kept. So far I have been very impressed with the care provided by the manager and her caring team!"

"This is my first experience of using a care home for my mum, it was used for a three-week respite. The staff are wonderful. Each and every one of them were friendly, helpful and kind. Nothing was ever any trouble. They all seemed to know my mum intimately which showed they care."

Brilliant care home
One of my family members had been a resident here a while ago and she was so well looked after by all of the staff.
Every resident is included in all events and activities which I think is amazing. They all look like they really enjoy themselves. They even get the visitors involved too with raffles, karaoke, dancing etc
I have Been to a few events here and they are very well organised.
The home is well looked after and very clean! The staff are all very welcoming and smiley which makes it a great place.

"The activities provided for those with dementia are excellent but there could be more of them. I believe the activities organisers could do with more support. Dementia care staff, again, are excellent but stretched too far. There are frequently no staff to be found in the sitting room and surrounding areas which I feel is a weak spot for safety."

"My mother has stayed at Barchester Hethersett Hall many times for respite. The home is very welcoming, spotlessly clean, lovely choice of meals. Very friendly staff. Receptionist is excellent. I cannot fault the care my mum has received."

"Absolutely lovely place in superb grounds. Everything is so tidy and clean and the decor is so welcoming and has been done so well, you wouldn't think you were in a retirement home. Staff are very friendly and offer you tea or coffee on your visit. Very impressive. A credit to the owners."

"Lovely place to visit my aunt. When walking in, it had a hotel feel, which is great. Staff all so friendly and helpful. We also love the social media page and see what everyone has been up to. The special events are wonderful. Thanks."