Reviews for Hethersett Hall Care Home

"Very friendly staff Clean Warm Helpful Lovely bldg. Lovely gardens."

"My mum has been a resident at Hethersett hall garden house since February 22 . The care and compassion she receives is outstanding, every member of staff gives 100% in everything they do and always with a smile on their faces nothing is ever to much trouble and you can see just how much they care about every resident. You are always made to feel so welcome when you visit too . My mum loves being there and often says how lovely and kind everyone is and how lucky she is to have lovely people looking after her , which as a family is all you want to know that your loved one is so well cared for and happy ."

Absolutely lovely home, has a warm feel as soon as you go in, as well as beautiful grounds. The staff are all so nice, welcoming and friendly when I've been visiting there. A very refreshing change to many carehomes that I've visited

"I have nothing but praise for the staff at Hethersett Hall Care Home. My mother moved there after an unsettled period in hospital. My mother was welcomed into the home and settled into her room with gentleness. The staff were always available when we needed help. My mum was encouraged to join in the activities which she did and enjoyed them. The residents are at the heart of everything that is done at Hethersett. The staff also supported me as this was a very difficult and emotional time."

When you walk into Hethersett hall care home you are always greeted with a genuine smile and greeting.The atmosphere is warm and very relaxing. I attend their special craft events as a vendor, and always come away feeling happy, as the staff and the residents are lovely happy people and a joy to talk to. You can see by observing that the staff really care about those in their care. Always happy to visit.

"My sister was a resident in Hethersett Hall from 2018 to the 14th November 2025. She had the best care and attention fr her seven year stay. I have nothing but praise for the staff in every department, During the last days of her life her family were made very welcome to visit whenever and how often they wished. My thanks go to the staff past or present."

"Outstanding care is provided at Barchester Hethersett Hall. The accommodation is well maintained, spacious + homely rooms. All the staff are exceptionally dedicated to the wellbeing of the residents, showing support + compassion. There is a wide range of activities which certainly enhances my fathers well being, joining in + participating in things he wouldn't have if still in his own home. I thank all members of the team to ensuring my dad has a great quality of life + I definitely recommend Hethersett Hall for respite or a permanent stay."

We came to the fireworks display and it was so lovely. It felt like a community coming together and was very well organized.

We attended their annual firework display with our coffee van, Sorella!
Just want to say a massive thank you to the staff at Hethersett Hall care home for such a great event!! The guys in charge of the display did a spectacular set! Caroline and the team made for a welcoming atmosphere and with an amazing turnout from the village and family of the residents at the home, it was a pleasure to be involved!

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Spangle Steel Pan Band are always warmly welcomed by all the staff at Hethersett Hall! The team are really friendly and always get involved — dancing and singing along with the residents during our performances. We really enjoy every gig we have there. The staff also work incredibly hard to make their summer fêtes outstanding for their residents. It’s always a pleasure to perform at Hethersett Hall

"My mum and Dad were with you for 10 weeks. The staff were excellent to look after them. I know they will be back in the winter months. Thank you"

"I visit the Hall, once a month with members of the Hethersett Forget Me Not Cafe.We always get a very warm welcome from everyone. It is lovely to meet some of the residents at the coffee morning and also to visit the very talented art group. There are a lot activities put on for the residents and I have been very fortunate, to have been invited to some of them. The most recent was the summer fete, earlier in the year there was a garden party and also a music band entertained.Thank you to you all."

"My Granddad was at the Hethersett Hall for 2 weeks respite, and he really did not want to go to a care home; he had such a good experience that he would return. The staff were amazing, we visited as a family for his birthday and were all treated like kings and queens. Well done, Hethersett Hall."

"My cousin has no short term memory and suffers for Alzheimer's/Dementia. He has/had a room at Hethersett Hall for the last 6 months. During that time he was taken part in various activities which he enjoys. He loves keep fit, dancing, all musical events and this has improved his general well being. He loves to interact with the staff and other residents. He also partakes in all the outings. He is kept clean and tidy and his eating habits have also improved gaining a small amount of weight. The staff also arranged an 80th birthday party with lots of his visiting friends. All in all Hethersett Hall has been amazing for him and really improved his life."

"My mum has been a resident now at Hethersett Hall for nearly 3 years and since she has been there I have no worries about her care or wellbeing. She never has a bad word to say about the staff who look after her."

"My resident feels safe, secure, loved and is no longer lonely. They enjoy the food and social side of dining with others. Music is used in a lot of activities, which is great for involving most residents in their own unique way. Overall, my resident/relative is thriving."

"My mother has been in Barchester Hethersett Hall Care Home since October 2024 in the dementia, garden house residency. She loves it! She thinks the meals are like a five-star hotel. She loves the interaction of all the very caring and respectful staff, the energetic and entertaining entertainment staff. Maintenance is always helpful and assists with any jobs. The gardens are vast and beautiful, well-kept. So far I have been very impressed with the care provided by the manager and her caring team!"