"The overall quality of what The Hawthorns provides is outstanding. I cannot praise them too highly. Whether "nursing care"! or "just care", they are miles ahead of any other provider in my experience, including the nursing care in a nearby specialist facility dealing with my medical condition. The staff are not only excellent, sensitively attuned to my needs and brilliant at addressing them, they also appear to be happy in their work - all of them, whichever pair comes to deal with you. This can only come about through top-notch management, both style and procedures. Congratulations throughout the whole organisation. I only can't comment on the activities since I didn't avail myself of them at all. Much of the food was up to restaurant standards."
carehome.co.uk rating: 5 out of 5