Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Care homes and elderly care from Barchester Healthcare

Stephen Scollard

General Manager

Hi, my name is Stephen, and I am the General Manager here at Hawthorns. I hope you find what you're looking for on our website!

Care homes and elderly care from Barchester Healthcare

Sarah Muskett

Deputy General Manager and Day Unit Manager

I have been qualified since 1992 and started work at the Hawthorns when it opened in 1993. I have been deputy for the past 11 years a role that varies day to day but key aspects of my job role include training, clinical audits, health and safety and clinical support. I also step in to cover for the general Manager when she is out of the office.


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Care homes and elderly care from Barchester Healthcare

Sharon Harwood

Elderly Frail Unit Manager

I qualified as an RGN in 1990 at Cleveland College of Nursing and Midwifery. I worked as a staff nurse at DarlingtonMemorialHospital as an Anaesthetic and Recovery nurse until 1994. I commenced employment at Hawthorns Care Centre on the Nursing Unit in August 1994 initially on night duty. I became Nursing Unit Manager in 2002. I have completed various clinical and academic courses including Diploma of Nursing, ENB Care of the dying patient and their family, Infection Control and Clinical services during my time as unit manager. The standard of care has been maintained and enhanced. The unit has an excellent reputation in the community and is well recognised as providing a high standard of care. The unit provides a variety of care including long term chronic disease, palliative/end of life care, intermediate care and long term care if the elderly frail. 

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Care homes and elderly care from Barchester Healthcare

Sandra Mills


I joined Barchester Healthcare at the Hawthorns in November 2005 having moved to the North of England from Kent in 2004.

Prior to joining Barchester, my previous working career has been quite varied as I have worked at Management level in Sales, Purchasing, Finance, Service and Packaging which has afforded me a wide range of skills and knowledge.

My role here is as both Administrator and HOD to a small team of staff which includes an Admin Assistant and two Receptionists/Admin Assistants. Apart from overseeing their roles and functions I deal mostly with our residents admissions/discharges and their contracts.  I also manage and generate invoices for both fees and personal sundry purchases for our residents via our Caresys computer system.  We also have a Residents Fund which I manage which is split over our five separate units.  I manage all the fee accounts and oversee all purchase invoices and administer our Capital and Major Revenue budgets. 

We are a 103 bedded Home with approx 180 staff, so my team and I are always busy and pro active in our roles.

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Care homes and elderly care from Barchester Healthcare

Ralph Bossingham

Music Therapist

Ralph is the music therapist at three Barchester care homes; Hawthorns, Billingham and South Grange.

He loves music in all aspects of his life. When not at work, he plays the saxophone in a soul band and piano in a small jazz project. Music is a huge part of his home life too. He recently became a father and has been enjoying introducing his baby daughter to the wonder of music.

Ralph’s music therapy sessions brings fun and laughter to the homes he works in. Through music, he reaches out to people who may otherwise struggle to communicate and he has seen how music can restore or replace what has been lost socially. Music can help people regardless of their disability and illness and sharing in music is an incredibly comforting, positive and affirming activity.

Every Wednesday afternoon, Ralph runs a session called ‘Sing with Ralph’, which he says is one of the highlights of the week. The group is full of energy and fun. People in the group suggest songs they want to sing and they play all kinds of instruments including drums and glockenspiels. 

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 0191 448 9332

New care enquiry phone lines are open 8am - 8pm

All other calls 0191 587 1251

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O'Neill Drive North Blunts Peterlee SR8 5UP Get directions