What our families say

We score 9.7/10

12 Reviews

Care inspectorate

View our latest inspection report from the Care Inspectorate

"First impression on the first visit - very warm, welcoming, plenty of staff visible, very friendly. Through frequent visits, it is obvious that the staff, from top to bottom care on an individual basis. The renovations will only add to the quality of the home. Overall very impressed."

J M
carehome.co.uk rating: 5 out of 5

"My grandmother has been in Canmore Lodge for over 2 years. Before she moved into Canmore, she refused to socialise out with the sheltered housing. Now she interacts with "friends" every day. Without all the team at Canmore, this would not have been possible."

Aaron L
carehome.co.uk rating: 5 out of 5

"I cannot recommend this care home highly enough! The care and attention received by my relative is just exemplary - there are so many staff always around and they all seemed to know her well. Always plenty of welcoming smiles for guests and residents. However, my highest praise goes to the manager, along with the assistant manager and charge nurse, who have been outstanding in dealing with various needs unique to our situation - they have dealt with these so professionally and willingly. Thank you so much."

A W
carehome.co.uk rating: 4.92 out of 5

"Our family cannot speak highly enough with regards to the care and attention given to our mother. Anything that we ask for or to be done is always acknowledged with a smile and a very much can do attitude nothing is too much bother. The staff ar Canmore Lodge are a credit to Barchester, recently our mother has had to have assistance with meal times and care is always given to her. They are willing to go out of their way to ensure she enjoys what she is eating. Thank you."

Allan M
carehome.co.uk rating: 4.75 out of 5

"I can only write how overwhelmingly grateful we are for the way the Canmore experience has contributed to an improvement in the way my wife has rediscovered a degree of independent living. She is able to walk (albeit with assistance), sit at a table for meals and generally be able to be free from the 'bed chair' she has been confined to for the past 3 and a half years. This has been achieved primarily by the medication review and encouragement from the dedicated staff. The physical attributes of the home are all excellent. Most importantly the staff are totally committed to the residents' wellbeing and communicate well with each other. This must be part of the reason why there is little turnover of staff and no usage of agency workers, which is very important for continuity of care. The ultimate kudos for all this must go to the senior management team and to the home manager. The improvements achieved since the appointment have been truly outstanding!"

Alan M
carehome.co.uk rating: 5 out of 5

"Staff are more than excellent."

Isabell D
carehome.co.uk rating: 5 out of 5

"The staff and attention my husband received in the three and a half years of his residence at the home was second to none, especially this last part of his life. The manager was outstanding in leading Canmore Lodge and my thanks go out to management, carers and all staff."

Maureen B
carehome.co.uk rating: 5 out of 5

"Excellent"

N T
carehome.co.uk rating: 5 out of 5

"My husband is being looked after very well with all the staff. I have no complaints. When I come in to visit every day there is always a very warm welcome. The home seems to be very well run,m there is always someone to speak to if there is a problem, also if I need to get a cuddle."

Kathleen W
carehome.co.uk rating: 5 out of 5

"My Dad, who has Lewy Body Dementia, ended up in Hospital for over 6 months before finally being placed at Canmore Lodge in January 2018. Within hours, they had him up walking and using the bathroom; things he hadn't been given assistance within Hospital. The change in him was remarkable immediately and we are confident that he is treated with respect and dignity; I cannot fault the Nursing Staff or the Carers - nothing asked or requested is every too much trouble. I'm kept very up to date with anything that happens e.g. falls or Doctor reviews, etc. The environment is always calm and the Memory Lane staff really are just wonderful."

Christina V
carehome.co.uk rating: 4.5 out of 5

"I cannot speak more highly of all the staff at Canmore Lodge in Dunfermline, Scotland. Everyone is friendly, helpful, caring and nice to residents as well as visitors. Keep up the great work. My mum is happy in Canmore."

Rae D
carehome.co.uk rating: 5 out of 5

"My husband has been in Canmore Lodge since the 8th of May 2015 and he has parkinson's. He is very comfortable in Canmore, we find the staff very attentive, cheery and nothing is ever a bother to them. Nursing wise, I can't fault them at all. The staff as a whole have worked very hard to improve on his disabilities and weaknesses with much success. As his wife I find all the carers more than kind and helpful and very understanding of our situation. Can't recommend the home enough. The meals are of a very high standard not to mention all the extras in the course of the day. The entertainment officer keeps them very stimulated."

Maureen B
carehome.co.uk rating: 4.75 out of 5

"Excellent care. Staff are friendly, helpful and seem to genuinely care for the residents. Food is good in a nice environment. Nice sitting rooms as well as personal rooms. On the occasions mum has been taken to the hospital, care has been taken and I have been informed."

Thomas M
carehome.co.uk rating: 5 out of 5

Canmore Lodge Barchester Healthcare

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