What our families say: Canmore Lodge Care Home

"From the first day 24/2/21 to present, the pressure has left myself knowing the care and love my mother is having from this wonderful home. You have to be proud of your management team and staff, who, everyone, of them, go beyond the limit. From my heart, thank you."

Robert R
carehome.co.uk rating: 5 out of 5

"I find the staff very helpful and I can see through each visit how well my mum has settled into her new home. Mum is very happy and enjoys the various activities that are arranged."

M H
carehome.co.uk rating: 5 out of 5

"Due to the pandemic, things were different but we could not have asked for a better care home. All the staff were excellent, very loving and caring. If we all were having to go to a care home wit would be Canmore Lodge."

Heather M
carehome.co.uk rating: 5 out of 5

"My mother has been here for 2 years and she could not be better cared for. All the staff treat her with love, respect and dignity. There are plenty of opportunities to take part in activities. The meals are excellent - 10/10!"

A C
carehome.co.uk rating: 5 out of 5

"Staff are amazing. Before my aunties admission, and since, Canmore Lodge has gone above and beyond to welcome, settle and care for her. Canmore Lodge itself is a beautiful care home. We couldn't wish for a better place."

G B
carehome.co.uk rating: 5 out of 5

"I need more than 200 words. Overall Standard: 11 out of 10 Care/Support: 11 out of 10 Treated With Dignity: 11 out of 10 Staff: 12 out of 10 Management: 12 out of 10 Rooms: 11 out of 10 Facilities: 11 out of 10 Cleanliness: 11 out of 10 Food: 11 out of 10 Activities: 11 out of 10 Safety: 11 out of 10 Value For Money: 11 out of 10 I now have complete peace of mind knowing my mum is in good hands. Overall scores 11 out of 10. Thank you."

R R
carehome.co.uk rating: 5 out of 5

"My grandad has been in this home for 2 and 1/2 years. The care he receives is excellent. Nothing is too big of an ask and staff are more than reassuring. I couldn't ask for better care. I know that he is in safe hands."

Amanda A
carehome.co.uk rating: 5 out of 5

"I am not a person of many words but the staff in Canmore Lodge are not 5 stars - they are all 10 stars. I cannot praise them enough for the care they take of my mum. They all deserve a big pay rise."

C T
carehome.co.uk rating: 5 out of 5

"Lovely home, all the staff are very welcoming and friendly. My nana has received excellent care since moving into Canmore Lodge after spending many months in hospital. Would definitely recommend this care home."

N I
carehome.co.uk rating: 5 out of 5

"The care my father receives is beyond expectations. The staff go above and beyond and nothing I could possibly complain about. The management team is always available which really makes me feel reassured if ever anything was to be wrong. I can recommend the home highly enough."

Margaret F
carehome.co.uk rating: 5 out of 5

"My parents are both residents at Canmore Lodge. They were welcomed with open arms in March 21. The transition from their home to the care home was seamless. All staff (especially management) went out of their way to make the move stress free. They have enjoyed excellent food, activities (even an outing in the minibus) and have had fantastic professional care every day. The staff at Canmore work together as an excellent team, led by the manager who is outstanding. The staff always update me by phone with any changes in medication or general care requirements and sometimes get involved in FaceTime! In the last few days, my dad has commenced end of life care. The management team and nurses/carers again have gone above and beyond to support us as a family and ensuring dad is comfortable. Can’t thank them all enough. Nothing is too much trouble and I’m comforted to know that they’re both being taken great care of."

April R
carehome.co.uk rating: 5 out of 5

"My wife has been resident at Canmore Lodge Care Home for four years and has been cared for in an exemplary way throughout. The care and dedication of all the staff is exceptional and every opportunity is taken to ensure that my wife is comfortable and able to respond, albeit in a restricted way, to all the stimulae provided in the home. The quality of accommodation, food, entertainment and all round care is excellent and has been maintained through the pandemic, even when an outbreak of Covid occurred. Communication from Canmore and the gradual easing of visiting restrictions have been handled in the most professional and careful ways and I have nothing but admiration for everyone working there."

Alan M
carehome.co.uk rating: 5 out of 5

"My Mum has lived at Canmore for several years. She is happy and thriving! The staff are wonderful. They are so friendly and caring. The addition of the large tablet and the Magic Table 360 are examples of how dedicated Canmore management is in bringing fantastic technology to residents."

Rae D
carehome.co.uk rating: 5 out of 5

"My wife is variably happy and contented and obviously well cared for. She has been well protected during Covid with excellent visiting arrangements."

Alexander M
carehome.co.uk rating: 5 out of 5

"My mother moved into Canmore over a year ago - since then, I and my family have been deeply impressed by the care, support and dedicated attention my mother has received from the staff at Canmore. It is such an immense relief and comfort to know that Mum is so well cared for, loved and respected. I simply couldn't thank all the staff enough. Their dedication, bravery and compassion during Covid are inspiring!"

Meg C
carehome.co.uk rating: 5 out of 5

"Canmore Lodge is an extremely well-run care home. The staff are superb - all of them - the caring staff, the cleaners, the nurses, the kitchen staff, the administration, entertainers - all brilliant. My wife has severe dementia, she is cared for with humanity and dignity."

William F
carehome.co.uk rating: 5 out of 5

"Grandmother was treated with dignity and respect. Her end of life care was excellent. Staff were always friendly and welcoming."

Robyn M
carehome.co.uk rating: 5 out of 5

"Canmore Lodge is the friendliest care home I have been in. Staff always go that extra mile to help with anything you need. You can feel the warm atmosphere when you enter the home."

Jane M
carehome.co.uk rating: 5 out of 5

"The atmosphere over Christmas and New Year in the home when I visited was amazing. Everybody is so welcoming and friendly. The staff always go the extra mile."

Craig J
carehome.co.uk rating: 5 out of 5

"My husband has been in Canmore Lodge for 5 months. I have been extremely impressed by the staff and management - they all work as a team. In December we celebrated 6 years of marriage. Staff in Canmore added even more special touches to our day. Memories to cherish forever. Thanks to all staff in the Canmore team. Also best wishes to Barchester."

Marie R
carehome.co.uk rating: 4.9 out of 5

"Extremely happy with the care at Canmore. Staff are very caring."

Alexander J
carehome.co.uk rating: 5 out of 5

"I cannot thank you enough for all the care and love that my husband receives from all the lovely staff at Canmore Lodge."

Dawne K
carehome.co.uk rating: 5 out of 5

"Canmore Lodge is a wonderful care home. From the moment you enter you can feel the warm, welcoming vibes. The layout is such that the residents are able to wander about quite freely, no stairs and plenty of comfy seats. There is always enough staff to ensure everyone feels secure and happy. The staff know all the residents personally and are always willing to assist with any problem that may arise or just to have a laugh and a joke. Qualified nursing staff are on duty 24/7 and are all very professional. The bedrooms are of a good size and the majority are ensuite. There are different activities and entertainment every single day and residents are encouraged to join in. The gardens and lounge areas are well used, perfect places to sit and natter with your friends and relatives, whilst enjoying a cup of tea and a slice of cake! I would highly recommend Canmore Lodge to anyone in need of extra care."

Susan S
carehome.co.uk rating: 4.83 out of 5

"Ever since my partner came to the home, staff and management have been excellent."

P R
carehome.co.uk rating: 5 out of 5

"Excellent staff, friendly and efficient and excellent meals and baking by the chef and kitchen staff."

M S
carehome.co.uk rating: 5 out of 5

"Best care home in Dunfermline. Excellent staff. Very friendly, helpful. Overall care is amazing."

Barbara M
carehome.co.uk rating: 5 out of 5

"After quite a lot of research, I decided that Canmore provided the best opportunity for my heavily disabled wife to enjoy the few years left to her. The friendly and open atmosphere where all the staff acknowledge you and smile and chat, makes the home feel welcoming and not institutional. The atmosphere, I am sure, has a lot to do with the leadership and manager, administrator and receptionist, backed up by very professional nursing and care staff."

Alexander M
carehome.co.uk rating: 5 out of 5

"All the staff are fantastic and treat the residents with dignity and respect."

Bert A
carehome.co.uk rating: 5 out of 5

"This is one of the best care homes I have been in. The manager is polite and compassionate, staff are great and nothing is an effort. When you ask for assistance, they are there right away. The home is to a very standard of cleanliness, rooms are nice and spacious, residents are treated with care and dignity. I have and would continue to recommend this home, especially with this manager in place."

Jean G
carehome.co.uk rating: 5 out of 5

"I am very happy with the full care my Dad receives. The staff are amazing with him. He is so much happier and settled in here. He has company, lots of new friends"

Margaret F
carehome.co.uk rating: 5 out of 5

"First impression on the first visit - very warm, welcoming, plenty of staff visible, very friendly. Through frequent visits, it is obvious that the staff, from top to bottom care on an individual basis. The renovations will only add to the quality of the home. Overall very impressed."

J M
carehome.co.uk rating: 5 out of 5

"My grandmother has been in Canmore Lodge for over 2 years. Before she moved into Canmore, she refused to socialise out with the sheltered housing. Now she interacts with "friends" every day. Without all the team at Canmore, this would not have been possible."

Aaron L
carehome.co.uk rating: 5 out of 5

"I cannot recommend this care home highly enough! The care and attention received by my relative is just exemplary - there are so many staff always around and they all seemed to know her well. Always plenty of welcoming smiles for guests and residents. However, my highest praise goes to the manager, along with the assistant manager and charge nurse, who have been outstanding in dealing with various needs unique to our situation - they have dealt with these so professionally and willingly. Thank you so much."

A W
carehome.co.uk rating: 4.92 out of 5

"Our family cannot speak highly enough with regards to the care and attention given to our mother. Anything that we ask for or to be done is always acknowledged with a smile and a very much can do attitude nothing is too much bother. The staff ar Canmore Lodge are a credit to Barchester, recently our mother has had to have assistance with meal times and care is always given to her. They are willing to go out of their way to ensure she enjoys what she is eating. Thank you."

Allan M
carehome.co.uk rating: 4.75 out of 5

"I can only write how overwhelmingly grateful we are for the way the Canmore experience has contributed to an improvement in the way my wife has rediscovered a degree of independent living. She is able to walk (albeit with assistance), sit at a table for meals and generally be able to be free from the 'bed chair' she has been confined to for the past 3 and a half years. This has been achieved primarily by the medication review and encouragement from the dedicated staff. The physical attributes of the home are all excellent. Most importantly the staff are totally committed to the residents' wellbeing and communicate well with each other. This must be part of the reason why there is little turnover of staff and no usage of agency workers, which is very important for continuity of care. The ultimate kudos for all this must go to the senior management team and to the home manager. The improvements achieved since the appointment have been truly outstanding!"

Alan M
carehome.co.uk rating: 5 out of 5

"Staff are more than excellent."

Isabell D
carehome.co.uk rating: 5 out of 5

"The staff and attention my husband received in the three and a half years of his residence at the home was second to none, especially this last part of his life. The manager was outstanding in leading Canmore Lodge and my thanks go out to management, carers and all staff."

Maureen B
carehome.co.uk rating: 5 out of 5

"Excellent"

N T
carehome.co.uk rating: 5 out of 5

"My husband is being looked after very well with all the staff. I have no complaints. When I come in to visit every day there is always a very warm welcome. The home seems to be very well run,m there is always someone to speak to if there is a problem, also if I need to get a cuddle."

Kathleen W
carehome.co.uk rating: 5 out of 5

"My Dad, who has Lewy Body Dementia, ended up in Hospital for over 6 months before finally being placed at Canmore Lodge in January 2018. Within hours, they had him up walking and using the bathroom; things he hadn't been given assistance within Hospital. The change in him was remarkable immediately and we are confident that he is treated with respect and dignity; I cannot fault the Nursing Staff or the Carers - nothing asked or requested is every too much trouble. I'm kept very up to date with anything that happens e.g. falls or Doctor reviews, etc. The environment is always calm and the Memory Lane staff really are just wonderful."

Christina V
carehome.co.uk rating: 4.5 out of 5

"I cannot speak more highly of all the staff at Canmore Lodge in Dunfermline, Scotland. Everyone is friendly, helpful, caring and nice to residents as well as visitors. Keep up the great work. My mum is happy in Canmore."

Rae D
carehome.co.uk rating: 5 out of 5

"My husband has been in Canmore Lodge since the 8th of May 2015 and he has parkinson's. He is very comfortable in Canmore, we find the staff very attentive, cheery and nothing is ever a bother to them. Nursing wise, I can't fault them at all. The staff as a whole have worked very hard to improve on his disabilities and weaknesses with much success. As his wife I find all the carers more than kind and helpful and very understanding of our situation. Can't recommend the home enough. The meals are of a very high standard not to mention all the extras in the course of the day. The entertainment officer keeps them very stimulated."

Maureen B
carehome.co.uk rating: 4.75 out of 5

"Excellent care. Staff are friendly, helpful and seem to genuinely care for the residents. Food is good in a nice environment. Nice sitting rooms as well as personal rooms. On the occasions mum has been taken to the hospital, care has been taken and I have been informed."

Thomas M
carehome.co.uk rating: 5 out of 5