Reviews for Cadbury Hall Care Home

I came to Cadbury Hall in August 2024 after a period in hospital and while feeling very low in mood. I left the home in early October very much better physically and immeasurably more cheerful. I am extremely grateful to the Manager, Audrene, and her lovely staff for the kindness and care shown to me throughout my stay. I also enjoyed the many activities arranged by Hannah and the personal training sessions with Simon, who I intend to contact once I have settled into my new accommodation in Clevedon.

We recently visited Cadbury Hall Care Home to have a break and refreshments for our Residents. We had a wonderful experience. The staff were incredibly friendly, welcoming and approachable. The hospitality was excellent, and the cake was absolutely delicious!
Both staff and the residents truly felt at home.
Thank you very much to the General Manager, Audrene and the team for this arrangement.

"I came to Cadbury Hall following a fall for 1 week. I found this so beneficial I stayed for a second week. The staff day and night, were all exceptional; kind, friendly caring cheerful supportive and willing to help. Very quickly addressing residents by name. The hall is 'like new'! Very well furnished and fitted, pictures on walls - all quality. Residents are very well fed. Good menus with good range of choice and food is well presented and enjoyable. The coffee/tea station in reception is a nice facility. The activities programme is very good. Well planned, range of interesting possibilities and alternatives. The hall and the residents are all very well cared for."

Margaret A
carehome.co.uk rating: 5.00 out of 5

"Exceed expectation. Welcoming and happy feeling the whole time my sister was with you in Cadbury Hall. No worries everybody very helpful."

I B
carehome.co.uk rating: 4.58 out of 5

"This was our first experience of respite care & we were pleased with the care received. Staff were pleasant & willing to help & encourage my aunt. The rooms & overall building were clean & bright. Great care was taken to provide meals that accomodated my aunts' tastes & were nourishing for her."

Sandra H
carehome.co.uk rating: 4.83 out of 5

"My 95 year old aunt was at Cadbury Hall for just 2 weeks respite care. She remembers nothing about the experience due to her dementia but she was warmly welcomed by the manager and staff. She was very well looked after had everything she needed. The manager was very helpful and a pleasure to deal with. As well as the excellent carers, many other staff (e.g. housekeeping) would talk to her and help her."

Graham H
carehome.co.uk rating: 4.58 out of 5

"Put my mind at rest for the first time."

P D
carehome.co.uk rating: 5.00 out of 5

"I stayed for twelve days recuperating from a hip replacement and enjoyed my stay as everyone was very welcoming and helpful. Meals could have been improved as two days we were served cold soup which had to be sent back three times. I don't understand why the chefs choose so many foreign dishes as people of our generation just want good, old-fashioned English food and not too spicy. The best meal was coronation chicken but some of the foreign dishes were inedible and had to be sent back. One member of staff is excellent at washing your hair giving you a good massage, making you feel great. Another member of staff was also very good. Thank them for me. The only disappointing thing was your misleading information concerning how good you are supposed to be. On my visit to see the home, I was taken to the upstairs dining room where I was most impressed by the wonderful menu. I invited a friend to come and share a meal only to be told that this menu is only to impress visitors and not served. Why be so dishonest and misleading?"

Julie J
carehome.co.uk rating: 3.75 out of 5

"Thank you so very much for your care, kindness and friendship to us both during my husband's respite care. The whole team, no matter their speciality, were all outstanding. I will have no hesitation in using Barchester Cadbury Hall Care Home again or in recommending to others."

Anne P
carehome.co.uk rating: 5.00 out of 5

"Lovely home, staff are fabulous - friendly, helpful and very accommodating."

Elizabeth H
carehome.co.uk rating: 5.00 out of 5

"Barchester Cadbury Hall Care Home is consistently caring and respectful of residents. My mother is very happy here. She calls it her home and the staff, her friends. The home has also gone to extra lengths to care for her - accepting her back from hospital when the hospital had lost her mobility and working with a physio to get some mobility back."

Mary M
carehome.co.uk rating: 4.92 out of 5

"The care my dad has had has been exceptional. The staff have gone above and beyond to make him feel safe and cared for. There is a lovely atmosphere and the facilities make you feel like you are in a hotel rather than a care facility. I trust completely that Dad is in a safe environment."

Amy J
carehome.co.uk rating: 5.00 out of 5

"Very impressed with every aspect of the care. Every staff member was genuinely caring and patient. I would recommend this home to anyone."

Mike B
carehome.co.uk rating: 5.00 out of 5

"Wonderful place, from staff, rooms, entertainment and food and not forgetting residents."

Pauline T
carehome.co.uk rating: 5.00 out of 5

"This is a wonderful care home. All of the staff are happy, friendly and attentive. Nothing is too much trouble for them. The food is simply amazing and all homemade. Excellent home led by an excellent manager. Thank you for looking after Mum."

Wayne S
carehome.co.uk rating: 4.92 out of 5

"From making my first enquiry about respite care until the day of discharge back home - my experience of the home was extremely positive. The home is well managed and the manager is often seen around the home and is very friendly and approachable. The care staff (all staff) were all welcoming and friendly. The home is proactive in providing engaging and therapeutic activity. The food was outstanding and served in beautiful restaurants. Housekeeping and laundry was exceptional too! A five-star hotel that provides care with dignity and respect."

Anne S
carehome.co.uk rating: 4.83 out of 5

"My mother-in-law and myself were treated with much kindness, dignity and respect. Staff were really great and the attention to detail was fantastic. Landry service was outstanding, food and drinks room excellent, beautiful lounges too. My mother-in-law enjoyed her time spent here and joined in many activities. The memory book of this plus photos was a great touch."

F S
carehome.co.uk rating: 5.00 out of 5

"Dad has a lovely room and is very pleased with the levels of care and service. We have both found that nothing is too much trouble and the staff are always polite and eager to help. I join Dad for lunch on Mondays and the food is always excellent."

Pete B
carehome.co.uk rating: 5.00 out of 5

"I arrived here from hospital in August 2024. I had been very unwell with very low mood for some months. I now feel very well and am much more cheerful. The staff have treated me with the utmost kindness and although I initially was disappointed with the food provided, it has markedly improved of late."

Michael W
carehome.co.uk rating: 4.67 out of 5

"My husband spent two weeks respite care at Barchester Cadbury Hall Care Home and enjoyed the experience - a good result as he's not the easiest person to please! He loved all the staff."

J C
carehome.co.uk rating: 4.82 out of 5

"After a fortnight's respite stay in October and due to her increasing need for support, my mum was very happy to permanently move into Barchester Cadbury Hall Care Home in late November. The manager and all her team welcomed Mum (almost 101 years old) back with great kindness and Mum has settled in well."

Jean G
carehome.co.uk rating: 4.75 out of 5

"This has been an excellent stay for the last two weeks. Although I have not been able to take advantage of all the activities, due to my mobility, the staff have looked after me well. The food and care have been superb and have had a comfortable and enjoyable stay. This has been my first stay and will hope to stay again in the near future. Thanks to you all."

Joyce J
carehome.co.uk rating: 4.00 out of 5

"A well-run, happy 'home'."

John B
carehome.co.uk rating: 5.00 out of 5

"The experience of Cadbury Hall is incredible. The residents are treated with dignity and much care, and the carers go above and beyond to meet the resident's needs. All rooms are beautifully decorated with a home-from-home feeling within them, including the restaurant, which serves 3x3 course fabulous meals a day. There are also plenty of well throughout activities, which cater for all individuals. I cannot recommend Cadbury Hall enough; this place truly is fantastic. A safe haven for our mother."

Robert T
carehome.co.uk rating: 5.00 out of 5

"A very caring team of workers often working under stressful times."

Shirley R
carehome.co.uk rating: 4.00 out of 5

"My father-in-law has received the utmost care and consideration from the team at Cadbury Hall Care Home. The team ensure there are high levels of care and support and the food is exceptional. It really is a 5* hotel with care. The team are also incredibly supportive of me and my husband during a stressful time when you experience a loved member of the family experiencing ill health. Cadbury Hall supports my father-in-law and provides high levels of care as if he was their own family-we cannot ask for more."

Jacqueline M
carehome.co.uk rating: 5.00 out of 5

"This is now my father's third time as a resident at Cadbury Hall Care Home. The whole team at Cadbury Hall have been very attentive to my father's needs and often go above and beyond. Due to his age (now 92) and relative instability the carers are there for him which gives my wife and I, peace of mind knowing that he is being well looked after. We were also pleased to accept the kind invitation to join Dad and the others on Christmas day, for a very tasty Christmas lunch which was excellently prepared by the chef and his team."

Philip M
carehome.co.uk rating: 5.00 out of 5

"I needed a holiday after a beastly chest infection and Cadbury Hall is just like a 5-star hotel. Fantastic facilities and kind, helpful staff. The meals are excellent. I will definitely be booking another respite holiday."

Janet P
carehome.co.uk rating: 4.67 out of 5

"A positive experience, the staff are very attentive and caring. Mum's needs are fully catered for with dignity and professionalism. Food is always of a good standard. The rooms and corridors are kept clean. Activities are held regularly and varied."

C N
carehome.co.uk rating: 4.92 out of 5

"I visit regularly as a volunteer to spend time with any of the residents. This usually means I sit and chat with a resident who is on their own (no visitors)."

H D
carehome.co.uk rating: 5.00 out of 5

"My mother moved in recently since then she has been made to feel very welcome. The staff are quick to adjust to my mother's needs. All the staff are very friendly and nothing is made to feel like a problem. The meals look very nutritious and snacks are readily available. The atmosphere makes you feel as though you want to stay yourself! We are more than satisfied and feel we made a good choice."

S C
carehome.co.uk rating: 4.92 out of 5

"I found the home to be clean and hygienic. The food was good and of suitable quality."

Keith L
carehome.co.uk rating: 5.00 out of 5

"Everyone is extremely friendly. A lovely place, cannot fault it in any way. I am looking forward to coming back."

T T
carehome.co.uk rating: 5.00 out of 5

"My dad has now had his second stay in Cadbury Hall Care Home. He and I thoroughly enjoyed his visits, you cannot fault anything at the home. It certainly is like home! The staff are just amazing, the premises are very clean and very pleasant. Attention to detail 10 out of 10. Well done, Dad will be back, god willing!"

Anne S
carehome.co.uk rating: 5.00 out of 5

"Good value care."

M W
carehome.co.uk rating: 4.67 out of 5

"Dad went in for a four-day respite. He enjoyed the experience and was well looked after. The staff made my dad feel at home. I was able to enjoy my holiday without worrying. Thank you everyone."

Jayne S
carehome.co.uk rating: 4.67 out of 5

"We received a very quick response when my husband needed emergency care while I went into hospital. All the staff were very friendly and treated you like family. The home is beautiful and very well equipped, and I would highly recommend it to anyone."

Joyce R
carehome.co.uk rating: 5.00 out of 5

"Came in to visit a friend here for respite care. On a short visit, I was very impressed with the overall cleanliness, and the staff were extremely helpful and pleasant."

Joanna F
carehome.co.uk rating: 4.73 out of 5

"A very relaxing, friendly place to stay. My husband and I didn't take part in any activities, so difficult to comment. Certain meals could improve, the cooked breakfast delicious! Would recommend this lovely care home to anyone in need of a break!"

I M
carehome.co.uk rating: 4.58 out of 5

"I have been a registered nurse for children and adults for more than 50 years. I have visited many homes in my capacity as a community nurse and also as a befriender. So with that experience, I can say that I was so very impressed with my visit today. The staff were welcoming, happy and smiling. I enjoyed the interaction between residents and staff, clearly very positive and obviously caring. I would recommend this home and wish we had more like this."

V S
carehome.co.uk rating: 5.00 out of 5

"Excellent care for Mum. Feel totally relaxed that she is safe, cared for and stimulated. Would and indeed have recommended it to friends."

Deborah W
carehome.co.uk rating: 5.00 out of 5

"It was daunting leaving my mother for her first stay in a care home. However, despite it being a wet and cold Friday evening, she was welcomed by kind, caring and smiling staff who have now become familiar and remain as dedicated as that first night. During her stay, Mum has blossomed. She not only looks better but seems stronger and happier too. The food is excellent, the rooms are kept very clean and she is treated with dignity by the caring and very capable team."

L J
carehome.co.uk rating: 5.00 out of 5

"Recently, my husband had a respite stay at the home. He had a decline in his mobility and cognitive abilities just before the stay. The manager of the home was excellent in assessing his needs and the staff, in the face of considerable challenges, demonstrated a willingness and proficiency which made a huge difference to his care. He is now a permanent resident and his needs are being very well met and I have the peace of mind that he is being very well looked after. At all times, I have been met with courtesy, understanding, kindness and professionalism within the entire staff."

Jacqui O
carehome.co.uk rating: 4.91 out of 5

"The resident originally came to stay for respite, he is now staying permanently. Initially, he would go downstairs to spend the day with the other residents and have his meals downstairs. As time went on, he refused to get out of bed and became aggressive with the staff. They coped with his difficult behaviour very well (due to his dementia). They arranged for him to have an air mattress as he spends a lot of time in bed. The staff have persevered and gained his trust. He can now be persuaded to get up and sit in the chair. He enjoys the food which is excellent. They have agreed to his recliner chair being brought from home. They do all they can to make him comfortable."

S A
carehome.co.uk rating: 4.92 out of 5

"Dad was in Cadbury Hall Care Home for a respite visit. What a lovely place and surroundings for Dad to stay in."

G G
carehome.co.uk rating: 5.00 out of 5

"My father stayed at Cadbury Hall for a short time to allow my mother, my father's carer to recover from illness. Everyone was very welcoming, the facilities were luxurious and we were very happy Dad would be comfortable and well looked after. We thank Cadbury Hall for making a very difficult time so much easier."

L J
carehome.co.uk rating: 5.00 out of 5

"Very friendly staff who genuinely care. Make me feel very special."

Catherine B
carehome.co.uk rating: 4.55 out of 5