Broadway Halls Care Home

The Broadway, Dudley, DY1 3EA  Map View

Broadway Halls Care Home in Dudley

Broadway Halls Care Home is an award-winning care home set in the historic West Midlands town of Dudley, with 83 en-suite bedrooms divided between residential, nursing and dementia units. We offer pre-bookable respite up to a year in advance.

Dementia Care

Broadway Halls has a dedicated Memory Lane Community that provides a safe, homely environment for people living with dementia, which has been designed following these guidelines ensuring the care we provide supports residents’ freedom of choice. We aim to maintain their life-skills, improving their self-esteem and helping them to maintain and develop their independence while they are living with us.

Staff undertake specialist dementia care training developed by our team of Dementia Care Specialists and academic partners, the Centre for Dementia Research at Leeds Beckett University. Together they ensure our training programmes are informed by the very latest thinking. We ensure that the people we support feel comfortable and safe in their surrounding environment, helping ensure they live life with dementia to the full.

Choosing a care home for a loved one or friend who may be experiencing dementia can be difficult and we have created a guide to showcase how we ‘Enrich the lives of people living with dementia’ in our care home.

A varied menu of tasty and nutritious cuisine is prepared on-site by a team of skilled chefs, and special dietary requirements are always catered for. Residents can enjoy their meals in our elegant dining rooms, which are set to a restaurant standard.

Our dedicated activities team plan a varied social programme to keep all residents engaged and stimulated through regular events and excursions. Participation is encouraged, but entirely optional, and staff do their best to ensure all residents have the means to entertain themselves in private. Relatives and residents are also part of the planning process to ensure everyone's needs and desires are met.

Life at our homes booklet

Read our brochure ‘Providing great quality care and wellbeing’ for more information on how we’re here to help you and your loved one.

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Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

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Nursing care

Residential care

Dementia care

Respite / Short stay

Enriching the lives of people living with dementia

Click here to read our latest brochure 'Enriching the lives of people living with dementia' for more information on our support for your loved one.

A-Z Directory of Demential Care

Click here to read our latest brochure 'A-Z Directory of Demential Care' for a useful toolkit for providing good dementia care.

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Access to kitchen facilities
  • Activity classes
  • Day trips
  • Flexible mealtimes

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Novlette Thomas

General Manager

Hi, my name is Novlette, and I am the General manager here at Broadway Halls. Welcome to our website!

I’m local to the area and attended Dudley’s Bishop Milner RC school from 1995-2000. I then went on to gain my nursing qualification as a registered mental health nurse, attending the University of Central England (now BCU) from 2002-2005.

Throughout my career, I have worked within several sectors, including CAMHS (children and adolescent mental health services), acute mental health in working age adults, conveyance of patients detained under the mental health act, research and development under the MHRA; and older adults with long and enduring mental illness, dementia with challenging behaviour and respite care.

I aspire to enrich the lives of residents that use the service through the development of staff, ensuring they have the correct knowledge and skills to provide outstanding care to those with the greatest need.

Community engagement and feedback from our residents, staff and families is essential and at the heart of the home, helping to create a comfortable and robust service that is well-led, honest and transparent.

I would like to thank the entire Barchester team for affording me the opportunity to take on this role and all residents, staff and families for making me feel so welcome and part of the team.

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Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Broadway Halls Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

Activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilities

Care and facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Broadway Halls Care Home

CQC Overall rating

Good

14 May 2019

See the report