Wykeham House Care Home

21 Russells Crescent,

Horley,

Surrey,

RH6 7DJ

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Care enquiries 01293 831 545
New care enquiry phone lines are open 8am-8pm
All other calls 01293 823 835

Wykeham House Care Home in Horley

Wykeham House provides excellent 24-hour nursing and residential care, alongside expert care for people living with dementia in our bespoke Memory Lane Community. Alongside this, we offer respite care and short breaks, which can now be pre-booked up to a year in advance. Our highly skilled and first-class facilities ensure that Wykeham House in a truly exceptional place to live.

Our dedication can be seen across all aspects of life within our home, from cooking and hospitality to the variety of activities residents can enjoy. We welcome families to join us for lunch and also offer a private dining service for special occasions.

Wykeham House was officially opened by Sir Richard Branson in 1998 and is ideally located less than 5 minutes from Gatwick Airport, making it the ideal location for residents with families living abroad. It is also situated within walking distance of the town centre, bus stop and train station.

We are confident you’ll find us ideally suited to meet your needs, both now and in the future. Please feel free to give us a call or drop in; we are here to support both you and your family.

Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

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Nursing Care

Dementia Care

Respite / Short Stay

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Access to kitchen facilities
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Kathleen Liang

Acting General Manager

Hello, my name is Kathleen Liang and I am the Deputy Manager acting as General Manager here at Wykeham House. I joined the home in July 2017.

I started my career as a Carer when I was 18. After qualifying, I held a number of posts in Dorset, including as an RGN, Clinical Lead and Head of Care. I therefore have a wide range of experience with elderly, physically frail and dementia residents.

You can rest assured that I will use my knowledge and skills to provide a supportive environment for both staff and residents. I will ensure that we deliver a quality, person-centred service to those we support.

If you have any queries or concerns about any aspect of nursing care or the medical management of your loved one, please do not hesitate to speak to me – my door is always open.

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Wykeham House Care Home in Horley

Kathy Lambert

Administrator

I have worked at Wykeham House since 2 January 1997, three months after the home was opened. I started as a part-time Administrative Assistant before becoming the Administrator on 1 October 1998. I achieved an NVQ Level 3 in Business Administration in 2001. I deal with the business and finance of the home, working closely with the General Manager.

I work with a great team of people and no two days are ever the same at Wykeham House which I like very much. During my time at the home, I have met some amazing people - they have been staff, residents and relatives, many of whom have moved on and I still keep in touch with some of them.

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Wykeham House Care Home in Horley

Robert Telus

Head Chef

I was born in Poland and have been in the UK since 1992  I am married with two children and started my career in catering in the army, working in restaurants in London and then with Barchester Healthcare in 2012 as Head Chef.

I strive to always meet residents' expectations and am always open to new suggestions. Events are my speciality, and seeing everyone enjoy my food gives me great satisfaction. Currently, we are running the ‘Done Dine Alone’ initiative and welcome new guests.

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Wykeham House Care Home in Horley

Haidee Lucinario, Mary Prom and Cheryl Chavez

Nursing Team

Some nurses at Wykeham House have been here for over fifteen years. They are professional, knowledgeable and experienced in many aspects or general nursing care and supporting people living with dementia.

Reviews and updates for families are crucial and the team are here to answer questions and support residents and their loved ones.

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Wykeham House Care Home in Horley

Robert Telus & Anna Ociepka

Catering Team

Our catering team prepares and delivers tasty and nutritious dishes to those we support.

Wykeham House Care Home in Horley

Richard Hill

Head of Maintenance

My name is Richard, but people call me Ricardo, Taffy or Welshman, among other named!

I have worked at Wykeham House for over 10 years. I was employed as the Head Chef for the first 5 years, however, since then, l have worked as the Head of Maintenance.

I love my role, as no two days are the same! One minute l am plumber, then next an electrician, then a painter & decorator – just to name a few of the things l do!

The residents are foremost in my thinking and I believe our elders should always be treated with dignity and politeness and, above all, respect. I also enjoy the banter you get with residents and it is nice to hear some of their life stories. 

As a member of the Barchester family, l hope to be here for many more years to come, as this is one of the most satisfying jobs l have ever had. I love it!

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Wykeham House Care Home in Horley

Ray Chavez

Head of Housekeeping

I have done a Bachelor's degree in Industrial Management Engineering in Materials and Testing. I joined Wykeham House as a kitchen porter in 2003 and was promoted to Head of Housekeeping in 2005. I am responsible for the overall operation of the Housekeeping Department and upholding the highest standard of Cleanliness and Safety. While I am going round the home carrying my chores, I always find time to talk to the residents and have a laugh with them. I am good at making them smile.

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Wykeham House Care Home in Horley

Housekeeping & Laundry Team


Our well established team have been together for over five years. We strive to offer the best service and take pride in the fact that we very rarely have missing items of clothing! We understand that laundry issues can sometimes be a problem in care homes and we work closely with residents and loved ones to ensure that if there is anything specific regarding clothing or advice needed, we are here to help.

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Wykeham House Care Home in Horley

Natasha & Irina

Care Assistants

Wykeham House has a dedicated team of Care Assistants who are integral to all the care we provide, and understand the importance of team work. They are passionate about the work they do and caring for residents is their number one priority.

Life at Wykeham House Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilties

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Wykeham House Care Home

CQC Overall rating

Good

01 November 2017

See the report

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01293 831 545Care Enquiries
01293 823 835 All other calls

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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am-8pm

01293 831 545

All other calls

01293 823 835

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21 Russells Crescent Horley RH6 7DJ Get directions

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