Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Kathleen Liang

Acting General Manager

Hello, my name is Kathleen Liang and I am the Deputy Manager acting as General Manager here at Wykeham House. I joined the home in July 2017.

I started my career as a Carer when I was 18. After qualifying, I held a number of posts in Dorset, including as an RGN, Clinical Lead and Head of Care. I therefore have a wide range of experience with elderly, physically frail and dementia residents.

You can rest assured that I will use my knowledge and skills to provide a supportive environment for both staff and residents. I will ensure that we deliver a quality, person-centred service to those we support.

If you have any queries or concerns about any aspect of nursing care or the medical management of your loved one, please do not hesitate to speak to me – my door is always open.

Care homes and elderly care from Barchester Healthcare

Kathy Lambert

Administrator

I have worked at Wykeham House since 2 January 1997, three months after the home was opened. I started as a part-time Administrative Assistant before becoming the Administrator on 1 October 1998. I achieved an NVQ Level 3 in Business Administration in 2001. I deal with the business and finance of the home, working closely with the General Manager.

I work with a great team of people and no two days are ever the same at Wykeham House which I like very much. During my time at the home, I have met some amazing people - they have been staff, residents and relatives, many of whom have moved on and I still keep in touch with some of them.

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Care homes and elderly care from Barchester Healthcare

Dawn Charania

Activities Coordinator

I have been at Wykeham House since 2016 in both administration and activities roles. I enjoy what I do and spending time with residents is a wonderful opportunity for me to enrich their days with a varied choice of activities. We like to speak to loved ones and residents about what they enjoy and would like to do. Also, we have a minibus, which we use for trips to local areas of interest and to places like the seaside.

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Care homes and elderly care from Barchester Healthcare

Robert Telus

Head Chef

I was born in Poland and have been in the UK since 1992  I am married with two children and started my career in catering in the army, working in restaurants in London and then with Barchester Healthcare in 2012 as Head Chef.

I strive to always meet residents' expectations and am always open to new suggestions. Events are my speciality, and seeing everyone enjoy my food gives me great satisfaction. Currently, we are running the ‘Done Dine Alone’ initiative and welcome new guests.

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Care homes and elderly care from Barchester Healthcare

Haidee Lucinario, Mary Prom and Cheryl Chavez

Nursing Team

Some nurses at Wykeham House have been here for over fifteen years. They are professional, knowledgeable and experienced in many aspects or general nursing care and supporting people living with dementia.

Reviews and updates for families are crucial and the team are here to answer questions and support residents and their loved ones.

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Care homes and elderly care from Barchester Healthcare

Robert Telus & Anna Ociepka

Catering Team

Our catering team prepares and delivers tasty and nutritious dishes to those we support.

Care homes and elderly care from Barchester Healthcare

Richard Hill

Head of Maintenance

My name is Richard, but people call me Ricardo, Taffy or Welshman, among other named!

I have worked at Wykeham House for over 10 years. I was employed as the Head Chef for the first 5 years, however, since then, l have worked as the Head of Maintenance.

I love my role, as no two days are the same! One minute l am plumber, then next an electrician, then a painter & decorator – just to name a few of the things l do!

The residents are foremost in my thinking and I believe our elders should always be treated with dignity and politeness and, above all, respect. I also enjoy the banter you get with residents and it is nice to hear some of their life stories. 

As a member of the Barchester family, l hope to be here for many more years to come, as this is one of the most satisfying jobs l have ever had. I love it!

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Care homes and elderly care from Barchester Healthcare

Ray Chavez

Head of Housekeeping

I have done a Bachelor's degree in Industrial Management Engineering in Materials and Testing. I joined Wykeham House as a kitchen porter in 2003 and was promoted to Head of Housekeeping in 2005. I am responsible for the overall operation of the Housekeeping Department and upholding the highest standard of Cleanliness and Safety. While I am going round the home carrying my chores, I always find time to talk to the residents and have a laugh with them. I am good at making them smile.

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Care homes and elderly care from Barchester Healthcare

Housekeeping & Laundry Team


Our well established team have been together for over five years. We strive to offer the best service and take pride in the fact that we very rarely have missing items of clothing! We understand that laundry issues can sometimes be a problem in care homes and we work closely with residents and loved ones to ensure that if there is anything specific regarding clothing or advice needed, we are here to help.

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Care homes and elderly care from Barchester Healthcare

Natasha & Irina

Care Assistants

Wykeham House has a dedicated team of Care Assistants who are integral to all the care we provide, and understand the importance of team work. They are passionate about the work they do and caring for residents is their number one priority.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01293 831 545

New care enquiry phone lines are open 8am-8pm

All other calls 01293 823 835

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