Windmill ManorBarchester Healthcare
Windmill Manor Care Home

Windmill Manor Care Home

2 Fairviews - off Holland Road, Oxted, RH8 9BD
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Nursing care
Dementia care
Respite / Short stay
Services for under 65
manager
Ellie Lyons
General Manager
For friends and family01883 718 120

Windmill Manor Care Home in Oxted, Surrey

Windmill Manor is a purpose-built nursing home in Oxted, Surrey. Windmill Manor provides personalised high quality 24-hour nursing care and support for those individuals that need it, as well as providing nursing and residential dementia care in a dedicated Memory Lane Community. Our highly skilled team focus on delivering person-centred care that enables residents to keep their normal routines as much as possible while maintaining their independence.

Our Memory Lane Communities are specifically designed for people living with dementia using colour schemes that easily enable residents to identify areas within the home. It features life skills kitchens, where residents can be involved in everyday activities such as baking, setting tables, folding washing and pottering. We also have a secure garden and balcony, where residents can enjoy outside space and activities in safety. 

Our activities team work hard to create a programme full of meaningful activities that residents can enjoy, including quizzes, exercise classes and day trips using our own minibus. In addition to this, residents have access to an on-site salon and a manicurist who visits regularly. Throughout the home there is a range of communal facilities to suit people who enjoy socialising as well as those who prefer quieter activities, perhaps on a one-to-one basis. We have also established connections with community groups and local schools who regularly visit the home to spend time with residents.

We welcome visitors at any time and would love to show you what we have to offer here at Windmill Manor, so please feel free to call us or drop in!

brochure
Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
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Types of care

Windmill Manor provides personalised 24-hour nursing care as well as nursing and residential care for those living with dementia in our Memory Lane communities. We understand that each resident has individual needs that we need to tailor our care to, so our services are designed to provide the very best for each of them, based on their personal requirements, and to help them maintain as much independence as possible. This could include personal one-to-one time with staff members when needed, regular visits from a chiropodist or just adhering to special dietary requirements.

Learn more about Windmill Manor Care Home

Nursing care

Dementia care

Respite / Short stay

Services for under 65

brochure
Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.
Discover more about our events and activities
brochure
Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
Read brochure

Facilities

Wi-fi available

En-suite rooms

Digital care planning

Hairdressing salon

On-site

Access to kitchen facilities
Nutritious & delicious menus
Activity classes
Activity room

Accessibility

Disabled bathroom
Disabled WC/facilities
Disabled parking
Lift

Accommodation

Electric profiling bed
En-suite toilet
En-suite toilet plus bath/shower
Furnished rooms and own furniture welcomed

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.
team

Ellie Lyons

General Manager

Hello, my name is Ellie and I am the General Manager here at Windmill Manor. Welcome to our website!

Working in the care sector has been my vocation since leaving school I have worked in various different areas, including Domiciliary care, Dementia Care, Residential Care and Nursing Care.

I started my career as a care assistant and worked my way through a team leader, unit manager, Deputy Manager and on to become Home/General manager. I can therefore see things from a different angle as I have experience in different roles. Over the years I have achieved my NVQ level 2, 3 and level 5 diplomas in Leadership for health and social care. 

I am passionate about care and my role in helping people to be the best they can be whether that is my staff team or the residents living in the home I am lucky enough to manage. My role as General Manager is to ensure the safety and happiness of my residents and to work closely with my team to develop their skills through training and guidance and deliver first class care. 

I always strive to promote a family atmosphere within the home and this is inclusive of everyone: residents, families, friends and staff. I always follow the open door policy so please feel free to pop in anytime. My goal is for everyone to be happy and content and to achieve an outstanding rating with the CQC in the near future.

our staff

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
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Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Windmill Manor Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

food

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can&apost be found anywhere else.

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Care & Facilities

care

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

quality

Windmill Manor Care Home in Oxted, Surrey

CQC Overall rating

Requires improvement

18 March 2020

See the report
Our response to our latest inspection
In our CQC inspection, which took place at the start of 2020, we received 3 'Good' ratings for Caring, Responsive and Effective. A number of changes have been made since then and we hope to be inspected again soon.
View our response

Caring

Good

Responsive

Good

Effective

Good

Safe

Requires improvement

Well-led

Requires improvement

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01883 868 029
Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

View typical feesView Our ContractPaying to live in a care home guide
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