Windmill Manor Care Home

2 Fairviews - off Holland Road, Oxted, RH8 9BD  Map View

Windmill Manor Care Home in Oxted, Surrey

Windmill Manor is a purpose-built 60-bed dementia care home in Oxted, Surrey. Windmill Manor provides personalised high quality 24-hour nursing care and support for those individuals that need it, as well as providing nursing and residential dementia care in dedicated Memory Lane Communities. Our highly skilled team focus on delivering person-centred care that enables residents to keep their normal routines as much as possible while maintaining their independence.

Our Memory Lane Communities are specifically designed for people living with dementia using colour schemes that easily enable residents to identify areas within the home. It features life skills kitchens, where residents can be involved in everyday activities such as baking, setting tables, folding washing and pottering. We also have a secure garden and balcony, where residents can enjoy outside space and activities in safety. 

Our activities team work hard to create a programme full of meaningful activities that residents can enjoy, including quizzes, exercise classes and day trips using our own minibus. In addition to this, residents have access to an on-site salon and a manicurist who visits regularly. Throughout the home there is a range of communal facilities to suit people who enjoy socialising as well as those who prefer quieter activities, perhaps on a one-to-one basis. We have also established connections with community groups and local schools who regularly visit the home to spend time with residents.

We welcome visitors at any time and would love to show you what we have to offer here at Windmill Manor, so please feel free to call us or drop in!

Life at our homes booklet

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
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Types of care

Windmill Manor provides personalised 24-hour nursing care as well as well as nursing and residential care for those living with dementia in our Memory Lane communities. We understand that each resident has individual needs that we need to tailor our care to, so our services are designed to provide the very best for each of them, based on their personal requirements, and to help them maintain as much independence as possible. This could include personal one-to-one time with staff members when needed, regular visits from a chiropodist or just adhering to special dietary requirements.

Learn more about Windmill Manor Care Home

Nursing care

Dementia care

Respite / Short stay

Services for under 65

Enriching the lives of people living with dementia

Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.

Discover more about our events and activities

A-Z Directory of Demential Care

Read our brochure 'A-Z Directory of Demential Care' for more information on our support.

Discover more about our dementia care

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Access to kitchen facilities
  • Nutritious & delicious menus
  • Activity classes
  • Activity room

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Lift

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Ellie Lyons

General Manager

Hello, my name is Ellie and I am the General Manager here at Windmill Manor. Welcome to our website!
Working in the care sector has been my vocation since leaving school I have worked in various different areas, including Domiciliary care, Mental health, Residential Care and Nursing Care.

I started my career as a care assistant and worked my way through a team leader, unit manager, Deputy Manager and on to become Home/General manager. I can therefore see things from a different angle as I have experience in different roles. Over the years I have achieved my NVQ level 2, 3 and level 5 diplomas in Leadership for health and social care. 

I am passionate about care and my role in helping people to be the best they can be whether that is my staff team or the residents living in the home I am lucky enough to manage. My role as General Manager is to ensure the safety and happiness of my residents and to work closely with my team to develop their skills through training and guidance. 

I always strive to promote a family atmosphere within the home and this is inclusive of everyone: residents, families, friends and staff. I always follow the open door policy so please feel free to pop in anytime. 
My goal is for everyone to be happy and content and to achieve an outstanding rating with the CQC in the near future.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Windmill Manor Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Windmill Manor Care Home

CQC Overall rating

Requires improvement

18 March 2020

See the report

Our response to our latest inspection

In our CQC inspection, which took place at the start of 2020, we received 3 'Good' ratings for Caring, Responsive and Effective. A number of changes have been made since then and we hope to be inspected again soon.

View our response
Caring Good
Responsive Good
Effective Good
Safe Requires improvement
Well-led Requires improvement