Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Joanne Eaton

General Manager

Hi, my name is Joanne Eaton, and I am the General Manager here at Windmill Manor.

I have been a nurse for 30 years and have worked in care home management for the last 4 years.  I initially started with Barchester in 2011 as a Deputy Manager and after a break I then re-joined as General Manager here at Windmill. I love my role and responsibilities and work closely with my team ensuring our residents receive high quality care.  If you want to know more about Windmill Manor please come in and see me.

Care homes and elderly care from Barchester Healthcare

Iona Bowen

Deputy Manager

Hi, my name is Iona Bowen and I am the Deputy Manager and Clinical Lead at Windmill Manor.

I have a nursing back ground in Neuro rehabilitation, Cardiology, Endocrinology, and surgical nursing.

I have worked for Barchester since 2014 as Deputy Manager and thoroughly enjoy my role here, supporting the nurses and care staff in providing a high standard of care for all of our residents.

I feel very passionate about providing a holistic approach in Dementia care, and support for families who have entrusted the care of their loved ones with the team at Windmill Manor.

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Care homes and elderly care from Barchester Healthcare

Emese Pomezanski

Activities Organiser

I have been leading weekly Mobility Sessions at Windmill Manor Residential Care Home since it first opened. Having come from an exercise teaching background I am passionate about physical activity, health and wellbeing of all generations. I also spend 20 hours a week working at the home as an Activities Organiser, planning meaningful activities for the residents, which can vary from an exciting game of carpet balls to reading library books or taking the residents for a trip, visiting many interesting places. 

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Care homes and elderly care from Barchester Healthcare

Sherry Owen

Head of Activities

Hi, my name is Sherry, and I have managed the activities team since July 2015. I am very passionate about my role and encourage each residents to join in with activities as much as possible. We provide a varied programme to ensure that the needs of each individual are met.

Care homes and elderly care from Barchester Healthcare

Sara Powell

Receptionist/Administrative Assistant

I have worked at Windmill Manor since September 2017 as a Receptionist/Administrative Assistant. Before Windmill Manor, I worked as a receptionist for the NHS and for 17 years as a medical secretary in the private sector. My role here is varied and includes welcoming residents' families, friends and visitors, in addition to other administrative tasks as required by the management team and clinical staff.

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Care homes and elderly care from Barchester Healthcare

Neil Dowsett

Head Chef

Before joining Barchester at Windmill Manor, I had a varied career in the hospitality and catering industry, from working as a Catering Manager for a competitor, to running my own public house/restaurant. I have been a chef for most of my working life and enjoy cooking very much. I find it rewarding to provide residents with nutritious and tasty meals.

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Care homes and elderly care from Barchester Healthcare

Jane Pagan

Home Administrator

I joined Windmill in August 2010 to help set up Windmill before the home was opened in autumn 2010. I have worked within the Care sector for 8 years and my late Mother was also a sufferer of Dementia. My role here is to support staff, relatives and families; my door is always open to offer a sympathetic ear or advice. I am responsible for all financial and business administration of the Home. I work closely with the General Manager, Joanne to ensure the efficient and smooth running of the home. Each day I bring my dog Jessie (Jack Russell /mini pinscher) in to work with me, Jessie loves the attention from the Residents, who love to see her.

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Care homes and elderly care from Barchester Healthcare

Sammy the Cat

My name is Sammy I am 4 years old and I have lived at Windmill Manor for the last 2 years. Originally I moved here with Enid, who lives here too. I enjoy snuggles and visiting residents on daily basis. If you visit Windmill Manor, please do not hesitate to come and stroke me. I love it.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01883 868 382

New care enquiry phone lines are open 8am-8pm

All other calls 01883 718 120

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2 Fairviews - Off Holland Road Hurst Green Oxted RH8 9BD Get directions