Reviews for Windmill Manor Care Home

"When we came with my mum it was late evening, the staff were very welcoming, they let us stay with mum to settle her. All the staff are very kind and caring and listen to us when we talked about mum and her needs. There is always activities happening and they have lots of things to do, they have 3 good meals a day plus snacks. It's a very homely feeling, since mum has been here she looks a lot happier and brighter! 10/10!"

"A big thank you to the Windmill Manor Care home, for a lovely afternoon visiting the Haskins Garden centre, with a few residents. We had a great afternoon and it was good to see these people enjoying themselves and having fun. Thanks to Sherry for arranging the trip and to Paul for driving the minibus. Thanks Sue and Paul"

Brilliant care home! Lovely staff, very clean and welcoming

I wrote a review about a year ago and mum was just settling into Windmill Manor.

Its not an easy choice for anyone to go into a care/nursing home -for both the person entering as a resident or the next of kin.

I have seen a marked improvement in my mum -she settled in well and I cannot fault the carers with the love and attention they give her -she has and is thriving.

Before settling on Windmill Manor I had conducted due diligence on other homes and this purpose built home stands out from the rest.

From the friendliness and professional manners of all the staff - with a very 'can do' approach, the superb food, the 24 hour care, the on site hairdresser and visiting chiropodist to the hard working entertainment team who get to know your relative and encourage participation.

I have seen not only permanent residents but also respite flourishing in a friendly environment.

Windmill manor has a 'holistic' approach and also caters and supports the relatives.

I cannot thank them enough

"I cannot fault Windmill Manor! My relative has been there over a year now and her health has improved greatly. I visit almost every day and can say without a doubt that this is a fabulous care home who really do care about the residents. I base this on what I see and hear and if I do have any questions/concerns they are addressed straight away. I see respite cases who want to stay or improve greatly as well as a resident who got so strong they went back home'. It's a huge decision and can feel overwhelming to place a loved one in a home for both yourself and the person going to live there but I cannot recommend Windmill Manor enough. I had conducted a lot of research beforehand with my relative having respite and another stay where they did not settle. I hope this is passed on to the staff as I am very grateful to everyone"

Great service met by an amazing receptionist ,friendly helpful and knowledgeable even offered coffee a cake which was lovely great care staff lovely atmosphere a good place to be.

"Recently, Mum had to be admitted to hospital. Thanks to the attentiveness & vigilance of the nurse on duty, the doctor & paramedics were called & Mum was admitted with pneumonia. Last year this was missed by her former care home, but this time it was identified much earlier, preventing her condition from deteriorating as it had in the past. Mum also had a fall due to weakness following her pneumonia. The staff acted promptly & professionally, keeping me well informed throughout the night while paramedics attended to assess her. I was reassured Mum was being closely monitored & the communication from the night staff was clear, caring & consistent. They even contacted me late into the night to provide reassurance during a very worrying time. I am extremely grateful to all the staff involved for their care, professionalism, and compassion. Their vigilance made a significant difference to Mum's wellbeing and gave me great peace of mind. The staff not only support mum but the family too."

Great friendly professional staff and facility

"Such a lovely vibe to the home. Staff are always friendly and happy. The entertainment is varied and engaging. I manage to visit most days and it is nice to see Dad settled and a relief he is well cared for. Thank you"

"My husband has been in Windmill Manor for a year now so I've pretty much seen it all!! I am even more impressed with the home than I was in the early days. I have come to know the staff and many of the relatives. It really is a big family here. I have been able to come and go as I please and am always made to feel welcome. My husband has received the kindest of care under sometimes testing circumstances. The staff are always thoughtful and understanding. It seems that daily care staff, night staff, kitchen, admin, maintenance, cleaners, management and literally everyone knows who is who and what is going on. It's impressive. My year has been so strange - very sad but on the other hand we have also had lots of laughs. He is extremely well cared for and is very content."

"Well run, level of care excellent."

"The whole atmosphere is lovely and the staff are great. My mother has settled well after a very rocky period - Windmill recognise both the resident and the strain on the relative due to the very nature of the care. I trust them totally and would whole heartedly recommend them."

Whenever I visit Windmill Manor Care Home as a visiting professional, Reshma and her team are are always so warm & welcoming. The home is always immaculately clean and furnished beautifully. The staff are warm, friendly and courteous and the residents always look happy and well cared for. It’s a beautiful home and I look forward to my visits there

"The carers here have shown such patience and kindness to my husband. He has early onset dementia and can be very challenging. They have taken the time to let him settle and are always very welcoming to us as family when we visit. They always have something positive to say about how he is doing. Their job is challenging but they are always ready with a smile and reassurance. All the staff, management, reception, maintainence team, cleaners and laundry staff included, always have time to stop and say hello. We are very grateful for them all."

"Amazing care home friendly staff takes very good care of my dad kept informed of everything Two members of staff, in particular, are the best very friendly and keeping me updated about my dad. I was very happy about their sense of care and their facilities tailored to the benefit of residents. Everybody is friendly."

"The staff at Windmill Manor are very kind and gentle. Two members of staff, in particular, were extremely good with my friend's care needs, keeping his dignity at all times. I would like to thank them for delivering excellent care."