Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Felicity Motcho

Felicity Motcho

General Manager

Hi, my name is Felicity and I am the General Manager here at Westlake. Welcome to our website!

I have over 20 years’ experience in the care and housing sector and I am passionate about leading care and housing within the industry. I take pride in all I have implemented and achieved during my career.

I believe in an open door policy with everyone here at our home, so do feel free to ask any questions you may have. I am more than happy to help!

I hope that you’ll find Westlake House is ideally suited to meet your needs both now and in the future.

Tria dela Cruz

Tria dela Cruz

Deputy Manager

I am a registered nurse and have experience working as a manager of another nursing home prior to joining Westlake House in October 2018. My role is to support and assist the General Manager in running the care home on a day-to-day basis. I am involved in leading and supporting the nurses to provide excellent care services to those we support. I am happy to be a part of a great and dedicated team at Westlake House. 

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Carol Patterson

Carol Patterson

Activities Coordinator

I joined Westlake in 2019, and I really love it here. The team and residents are really friendly and have made me feel very welcome. I have previously worked with adults who have learning disabilities, which has aided me in supporting older people.

Jacqui Renou

Jacqui Renou

Activities Coordinator

Hi, my name is Jacqui, and I am the Activities Coordinator here at Westlake.

Laura Birdfield

Laura Birdfield

Admin Assistant

I joined Westlake in early 2019 and really enjoy my role here. Every day is different and I like meeting new people.

Peter Embling

Peter Embling

Maintenance Manager

Prior to my position at Westlake, I was a Maintenance Manager at a local airfield, and I am looking forward to taking the maintenance position to great heights here.

My role means that every day is different; one minute l am plumber, then next an electrician, then a painter & decorator – just to name a few of the things l do!

I enjoy all the discussions that I have with the residents here at Westlake and every day they teach me something different. I enjoy working alongside and discussing with residents the different ways to do things.

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Joanne Graysmark

Joanne Graysmark

Head Housekeeper

I joined Westlake House in 2014 and have enjoyed working alongside the great housekeeping team.

Prior to Westlake, I have worked as a Head Housekeeper both in a Care Home and in a hotel.

Our team strive to bring the best standards to the people who live at Westlake House. Please come and speak to me if you have any feedback you would like to give. We are always looking to improve what we do and your opinions matter to us.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01403 618 351

All other calls

01403 270 773

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

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