Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Linda Ryan

Acting General Manager

Hi, my name is Linda and I am the Acting General Manager here at Westlake. Welcome to our website!

I have been a registered nurse for over 20 years. My passion for working with older people in a nursing home environment started with my first registered manager position in 2003. My career has also included positions such as a Practice Development Nurse and a Dementia Specialist. Before Barchester, I was a Director of Care for a luxury retirement village, commissioning both a nursing home and a domiciliary care service. This position involved managing, coaching and mentoring the registered managers.

I am proud of being able to make a difference to peoples' lives by providing high quality, person-centred care in a supportive learning environment within an open and fair culture.

My door is always open for a coffee (or tea) and a chat, whether that is for residents, relatives or staff members.

Care homes and elderly care from Barchester Healthcare

Janet Ward


Having been at Westlake House for over 3 years as Administrative Assistant I was delighted to have progressed into the role of Administrator following my predecessors recent retirement in 2013. I remain dedicated and fully involved with the team at Westlake House along with the residents and relatives, working closely with Duncan in the administration and running of the home.

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Care homes and elderly care from Barchester Healthcare

Louisa Moyo

First Floor Sister

I joined Westlake House in 2004 having worked in a number of care homes since 2000. I am responsible for the care of the residents who live on the first floor. I love getting to know the residents and their families and ensuring that they get the best care during their stay at Westlake House.

Care homes and elderly care from Barchester Healthcare

Louise Bettiss

Head of Activities

I have been at Westlake House since 2008. I work to ensure that residents enjoy a range of entertainment throughout the day; this varies from sports, such as indoor carpet bowls and kurling, to outings, crafts, quizzes and whatever residents feel like doing on any particular day.

We take pride in the variety of activities we offer; access to a minibus means that we can go for trips to the seaside or out for lunch any time residents want to.

All the team believe that it is important to be active both in mind and body; having fun no matter your age is at the core of our philosophy.

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Care homes and elderly care from Barchester Healthcare

Violeta Olteiu-Chivulescu

Ground Floor Sister

I am responsible for the care of the residents on the ground floor. I ensure that each resident receives excellent person-centred care and work alongside the team to make sure that thorough and accurate care plans are in place for each individual.

Qualified in 1985, I have 20 years experience in hospitals both in New Zealand and Romania. Most recently, I moved to the UK in 2010 and worked for people with learning disabilities before joining Westlake House in 2011.

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Care homes and elderly care from Barchester Healthcare

Ryan McFee

Head Chef

I joined in March 2012 as the Second Chef. I enjoy all aspects of my work from cooking tasty nutritious food to meet the dietary needs to meeting and interacting with the residents. My background is restaurants and pubs and I enjoy all aspects of cookery.

Care homes and elderly care from Barchester Healthcare

Diane Mancini


I joined the team at Westlake House in 2013 and enjoy making delicious food which is full of flavour for our residents to enjoy. My speciality is cakes where I like to be creative and make them look beautiful. I love to chat to the residents and although I have only recently joined the team, I feel very much part of the home at Westlake House.

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Care homes and elderly care from Barchester Healthcare

Joanne Graysmark

Head Housekeeper

I joined Westlake House in 2014 and have enjoyed working alongside the great housekeeping team.

Prior to Westlake, I have worked as a Head Housekeeper both in a Care Home and in a hotel.

Our team strive to bring the best standards to the people who live at Westlake House. Please come and speak to me if you have any feedback you would like to give. We are always looking to improve what we do and your opinions matter to us.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01403 618 351

New care enquiry phone lines are open 8am - 8pm

All other calls 01403 270 773

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Pondtail Road Horsham RH12 5EZ Get directions